Best Western Hotel Turist

Évaluations de Best Western Hotel Turist

Best Western Hotel Turist

Gjuro Strugar, Skopje, Skopje, 1000, North MacedoniaVoir les informations sur l'hôtel
Best Western Hotel Turist
Best Western Hotel TuristBest Western Hotel TuristBest Western Hotel Turist
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Commentaires des voyageurs

3.9/5
Bien
41 évaluation
Évaluations vérifiées
Emplacement3.9
Commodités3.8
Service3.9
Propreté3.8
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Toutes les évaluations(41)
Évaluations positives(10)
Évaluations avec photos/ vidéo(4)
Évaluations négatives(5)
HSJ233
Séjour au juin 2022
Seul
6 évaluation
5.0/5
Exceptionnel
Publiée le 3 juill. 2022
Je me sens plutôt bien personnellement. L'emplacement de l'hôtel est en plein centre-ville de Skopje, il est donc très pratique d'aller n'importe où. Il y a de nombreux supermarchés et centres commerciaux autour. L'environnement de l'hôtel est également très bon. Le service est très enthousiaste.
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Christobal
Chambre standard (lit queen size, non fumeurs)
Séjour au nov. 2024
En couple
2 évaluation
4.5/5
Excellent
Publiée le 19 nov. 2024
Good location, very helpful and friendly reception. Breakfast was also ok . Supermarkets, cafes and restaurants are all nearby.
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Invité
Séjour au mars 2023
Seul
3.0/5
Publiée le 15 mars 2023
I stayed here for 3 nights.The hotel is very clean and comfortable. The staff that I met was friendly and helpful. The location is perfect being almost city center. There are all types of food and beverage options very close by. The only issue for me was Breakfast which was always cold including the coffee from the machine. The management need to address this issue as it let's the hotel down in my opinion. Otherwise a very good stay at this hotel.
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Réponse de l'établissement: Dear Robert, Good day to you and thank you for finding time to share your feedback. We are glad you enjoyed the hotel location which is the center not almost the center, further the staff service and cleanliness of the hotel. The breakfast is a buffet. if you come before the end of the breakfast it can happened sometimes for something to be cold or missing. That is why we have the A La Carte option available for all our guests, so you can order what ever you want. Nevertheless hopefully We see you soon again. Wish you all the best. Regards, Ferdi Mushe Front Office Manager Best Western Turist Hotel
Mar S
Séjour au sept. 2023
Voyage entre amis
1.0/5
Publiée le 1 sept. 2023
Terrible bed, horrible room, tired hotel in need of renovation. Breakfast is cheap, basic, boring .... The only good thing is the location, in the center, close to everything. I'm looking for a redeeming feature but.... oh yes! Receptionist was lovely.
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Réponse de l'établissement: Dear Mara, Good day to you and thank you finding time to share your feedback. If you use any browser to search for Best Western Turist Hotel you can immediately see what is the average rate and what are the true comments regarding our establishment. Your rate and comment is a real joke probably like you. Our hotel is up to every franchise standard. Starting from the hotel location, staff service all the way to the breakfast which is in buffet style with the A La Carte option available. You should know all this if you have traveled outside your village or maybe the mountain you live on. I am sure people will use common sense when reading and see for them selves what is the true picture of our hotel and the quality we offer. I am ashamed for you for writing this nonsense. Tripadvisor should really reconsider who they allow to leave comments and better check the mental conditions of the people who writes the reviews. The review title is probably applies to you in real life. Regards, Ferdi Mushe Front Office Manager Best Western Turist Hotel
Invité
Séjour au janv. 2023
Voyageur d'affaires
3.0/5
Publiée le 31 janv. 2023
Been here a few times now, and have always been satisfied. During a year since my last stay things have changed. And not for the better . The good stuff: Location right on the walking street, easy walk to everything. Due to my status I was upgraded to a bigger room and received water and fruit, which I appreciate. I was also invited to free breakfast so will not comment on that. What I will say is that the breakfastroom is way to small when the hotel is fully booked and all groups descide to have breakfast at the same time. My room at the 4th floor, has a small balcony, there I found old cups with rotten fruits in it. Wifi was very bad in this room which made it difficult to do my work. Coffee/tea was non existing (apart from the kettle). No tissues and the soapcontainers are so old that they dont work properly. Cleaners had a bad attitude, they did not remove old towels from the floor and toiletpapaper was not restocked. I had one linnen change which had stains . Corridor smelled like sewage. Service has gone down, I think only the young man working in the cafe knows what he is doing, at least he is attentive to his customers. When he was not working, I was just ignored or staff was simply not present. Had two meals which was of bad quality. To sum it up, Best Western Turist will not be my first choice on my next visit to Skopje. I would rate the hotel as beeing 3star.
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H_Ahmad
Séjour au mai 2023
En couple
3.0/5
Publiée le 12 mai 2023
Checked in with a group. Room was clean but a bit warm so needed to open the window as the air cond was not functioning. Only few tv channels. Good WiFi. View of a building under construction. Far to get luggage from bus. Simple breakfast. Close to attractions and shopping.
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Réponse de l'établissement: Dear Ahmad, Good day to you and thank you for finding time to hare your feedback. First of all you should change the info in trip type which says you traveled as a couple and that is not true. You came on a bus as a part of a group. Is it normal for a bus to park on a pedestrian street so you won't have to carry your bag? When group arrives you get in the hotel what you payed in your agency. I have wrote this dozen times. If you payed more you would have gotten a room with a balcony with the view on the street. Every cable TV in the rooms has 100 channels. Maybe you didn't understand how the TV menu works. AC in the rooms works flawlessly if you know hot to turn it on. If this is your fist stay in a hotel you should have asked at the front desk I am sure they would have helped you regarding the TV, AC and so on. Browse the hotel and see the real rates and reviews. Regards, Ferdi Mushe Front Office manager Best Western Turist Hotel
Invité
Séjour au fév. 2023
Autres
4.0/5
Très bien
Publiée le 28 fév. 2023
The reception desk officier, Mr. Ferdi was very nice and helpful. He organised even the transportation from the airport late night, gave us the indications, recommendations and when I wanted to change the room on upper floor - was no problem. Great value for the location and I liked the buffet breakfast too.
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Invité
Séjour au janv. 2023
Autres
2.0/5
Publiée le 31 janv. 2023
Positive:location is absolutely central; the staff was warm and helpful. Negative: the AC was very good at making heavy noise, however, room temperature stayed at +30; discovered couple of half-empty bottles beneath our beds on the first night, we left after 2 nights, the bottles (probably) stayed; blood-stained duvet isn't exactly something you enjoy... (room 506)
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Victor P
Séjour au mars 2024
Seul
5.0/5
Exceptionnel
Publiée le 24 mars 2024
Perfeito: da localização às instalações. Café da manhã ótimo. Pertissimo de tudo, com vários locais de interesse nas imediações, a poucos passos da praça Macedônia. Staff extremamente solicito: auxiliaram em todas as minhas demandas. Quarto de frente, com vista.
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Réponse de l'établissement: Dear Mr. Victor, Good day to you. Thank you for choosing Best Western Turist Hotel and for finding time to share your positive experience. We are glad you enjoyed the hotel location, staff service and breakfast quality. It is always a pleasure to be recognized for all the hard work our team puts in every day so our guests can have wonderful overall stay. We are looking forward seeing you soon again in the future. Have a safe trip and all the best wishes to you. Regards, Ferdi Mushe Front Office Manager Best Western Turist Hotel
sandragP1444WH
Séjour au sept. 2023
En famille
1.0/5
Publiée le 4 sept. 2023
Terrible hotel , muy sucio y viejo . Pésimo desayuno y cena. Deprimente No compensa la localización Best Wester debería tener más cuidado con su marca y Mapa Tours no debería incluirlo en sus circuitos!! No volveré a confiar mis viajes en ellos.
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Réponse de l'établissement: Dear Sandra, Good day to you. Thank you for choosing Best Western Turist Hotel and for finding time to share your feedback. Regarding your rate and comment I wonder where should I begin. It is fortunate enough that other online booking applications are available so people can actually read something that is actually true. Best Western Turist Hotel is up to date with all the franchise standards. If you ever traveled than you should probably now this. Our location is rated 10/10 by every guest considering the central location of the hotel which is on a pedestrian street with all the significant parts of Skopje close by. Breakfast is always served buffet style with the A La Carte option available to you. If you don't know what that means it means that you can order anything you want if something is missing. Dear lady for lunch and dinner you ate what you paid in the agency that brought you here. If you paid more than you would get more. Maybe you should have sort out your frustrations with the people and agency where you booked your reservation. Regards, Ferdi Mushe Front Office Manager Best Western Turist Hotel
Invité
Séjour au janv. 2023
En couple
3.0/5
Publiée le 31 janv. 2023
Twee overnachtingen in dit hotel. Gehele verblijf was echt zwaar beneden de maat! De ligging echter is wel centraal; aan voetgangerszone en op steenworp afstand van het Macedonië-plein. Parkeren kon kosteloos bij het nabij gelegen Holiday-inn hotel. Het centrum verkennen is vrij gemakkelijk vanuit deze locatie. Kamers zijn zwaar gedateerd en niet prettig om te verblijven. Airco maakt enorme herrie waardoor slapen bijzonder onprettig is. De douche-ruimte is behoorlijk vies; overal schimmels in de douche-cabine. Het ontbijt was werkelijk het totale dieptepunt; ronduit ranzig en nog nooit meegemaakt. Koffie was niet te drinken en smaakte naar lauw water.
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CALAPII
Séjour au juill. 2023
En couple
2.0/5
Publiée le 19 juill. 2023
El hotel en general estaba sucísimo,la habitación olia fatal a tabaco.Las toallas tenian manchas de sangre,la cama estaba sin hacer,las sabanas rotas.El aire acondicionado hacia muchisimo ruido.Pero sin duda lo peor fue la cena que estaba incluida y era mas propia de un albergue de transeúntes que de un hotel de cuatro estrellas.Tuvimos que cenar en el bar apartados del resto de compañeros de viaje porque porque no habia sitio en el comedor y ni siquiera nos pusieron un mantel.El desayuno igual de mediocre,sin leche,sin tostadora para el pan…en fin,un sitio a evitar.
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Réponse de l'établissement: Dear Calapii, Good day to you. Thank you for finding time to share your feedback. I hope Tripadvisor will see the connection with all these reviews. You were probably all part of the same group. Again you ordered the menu. You got what you paid. I don't know how things work at the village you live in but civilized world works like this. You should turn matters to the agency that brought you here. If you research little bit you will understand what kind of hotel is this one. First of all the hotel is located in the very heart of the city on pedestrian street. It is renovated and up to every Best Western standard. Lunch or dinner is offered according to a menu that a guest will choose and pay. As I said if you paid more you would have got more. Breakfast is buffet style with the A La Carte option available. Cleanliness is very important part of our hotel program so the comments for this are nonsense. It looks like you have mental breakdown with all the things you wrote. Regards, Ferdi Mushe Front Office Manager Best Western Turist Hotel
Invité
Séjour au janv. 2023
Voyageur d'affaires
2.0/5
Publiée le 31 janv. 2023
llegué a la habitación y estaba sucia (taza de café utilizada, algodón en el baño, cama por hacer) y después de la primera noche nadie limpió la habitación. Llegar al hotel en coche es una odisea. Tiene que hacer algo ya
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Invité
Séjour au janv. 2023
Autres
3.0/5
Publiée le 31 janv. 2023
Un hotel ubicado en el centro de la ciudad. Cerca de todas las atracciones.. Su personal es muy amable y acogedor, muy cálido y cercano. . Extraordinario. Nos contestaron a todas las preguntas que les hicimos sobre la ciudad y nos dieron todo tipo de explicaciones y recomendaciones. Excelente relación calidad/precio. En el centro de Skopje. Habitación grande, 45€/doble con desayuno .Majísimos y serviciales. Trato exquisito. Nos habríamos quedado un mes. El desayuno fue espléndido y abundante, con productos típicos de la zona.
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Invité
Séjour au nov. 2022
Autres
3.0/5
Publiée le 19 nov. 2022
Beetje gedateerd hotel, ontbijt niet optimaal, voordeel is dat je heel dichtbij het grote plein zit, alles is op loop afstand te doen, je kan jet hotel bij een ander hotel gratis parkeren. Personeel receptie is behulpzaam: vreemde was wel dat hij vertelde dat we niet met de auto bij de Matkakloof konden komen, vanwege de parkeerplekken en dat je beter met de taxi kon gaan. We zijn toch met de huurauto gegaan en dat ging prima, voldoende parkeerplekken en je kan prima er naartoe lopen. Dus geen taxi nodig! verder prima verblijf
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