I stayed with my family at hotel in a 3 bedroom residence, the place is incredible and room are amazing. You can be lucky and pass the best week of the year or you can find Ana at front desk, the worst person working in an hotel never found. She was rly bad welcomer and worst goodbayer ever found. We were lucky to have Monica as butler, she rly changed our vacation, she did everything to make us happy and satisfied. She is a woman who deserves to work in a 5 star hotel because she is fantastic and the best problem solver ever found, give her a promotion, if we will Come back is for her and not for the resort that is amazing, but people made the vacation, not definitely the place. Thank you Monica.
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