I constantly come to this hotel ever since I had fantastic service from the team back in my previous stays, and whilst there have been new staff members come in, they still have a smile, still provide fantastic service and I have (and will) continue to come to this hotel in the future! Everything is as you’d expect from a Premier inn, like the same comfy beds, brilliant clean rooms, good service and ever since they’ve had their refurb, the rooms look better, more modern and are a pleasure to be in all round. Sometimes the rooms have times where there’s a small problem wrong with them but it’s fixable and the team always are on hand to help! Service is never an issue, but I need to give credit to Demi, Amarhn and Debbie. There is also a guy with really curly hair who has been in on evenings but I did not get his name but every time we come to this hotel, they always have a smile, they always are working together and they are always really friendly and it’s the reason why we keep coming back to this site! All of them are fantastic but they all have qualities that make them better than most hotels which makes a huge difference. It’s why we will always come back here! The only feedback I could give is in the restaurant, before they served a full menu. They don’t anymore, and I am gutted about this and wish they would bring it back!! Other than that, fabulous! One tip to look at is if you are going, just check the menu first. The restaurant has a thyme restaurant but it’s not the full restaurant menu. Before staying, see if you can check the reduced menu before going (esp if you have the meal deal!)
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