Hôtel spa à Ajman

The hotel has a great pool Attention is needed to improve the breakfast offering with more selections Unfortunately I witnessed one of the Managers making a staff member cry in public on the first floor bar reception yesterday lunch time, this was very unprofessional and he should have taken the staff aside in a room out of customers views! I did not pay for that as a n addition - I believe his name is Rafael, I spotted him a few times huddling with staff in different areas, but the conversation just looked casual not formal.. this is the reason for my score of 3 for service it would be 5 had I not seen the manager I would like to commend the [Russian] staff in cafe naseem, both at reception and floor runner - the floor runner took my special drinks request and had it prepared by the chef - she is always seen smiling - she should be promoted - Disha in first floor lounge was very warm and welcoming and made sure my elderly mother was taken care of whilst I was away

Great place to stay. Excellent service. But needs to improve the maintenance of the toilet. The faucet is leaking.