Hôtel spa à Chengdu

« Je viens de passer le Nouvel An chinois dans cet hôtel, et l'expérience a été fantastique, je dois leur donner une excellente note ! 🏮 Dès mon entrée dans le hall de l'hôtel, j'ai été enveloppé par l'ambiance chaleureuse du Nouvel An. Toutes les décorations étaient particulièrement festives : lanternes rouges, nœuds chinois et de magnifiques fleurs du Nouvel An, parfaites pour prendre des photos. Pendant le Nouvel An chinois, l'hôtel a également organisé de nombreuses activités variées, comme écrire des caractères de bonheur et faire des raviolis, ce qui a beaucoup plu aux adultes comme aux enfants. »

« We had a wonderful 4-night stay at Crowne Plaza, split across two separate bookings of 2 nights each, and the experience throughout was consistently excellent. During our first check-in, Erin warmly welcomed us and provided welcome drink vouchers as well as tickets for the complimentary shuttle to the Panda Base—such a thoughtful touch that made our trip planning much easier. For our second check-in, we were assisted by a friendly young gentleman. When we mentioned that we had to leave early the next morning, he kindly arranged a takeaway breakfast for us. The next morning, we were pleasantly surprised by how generous and well-prepared it was—sandwiches, yogurt, fruits, eggs, and even a bottle of water. It truly showed the hotel’s attention to detail and care for their guests. We also had an issue with the zip on our luggage, and Cassie promptly arranged for maintenance staff to assist us. Although the zip couldn’t be repaired, we really appreciated the effort and quick response. A special mention to the housekeeping staff, especially Ah Fen, who kept our room spotlessly clean and ensured we always had sufficient bottles of water. Overall, this is a hotel with truly commendable customer service. Every staff member we encountered was attentive, thoughtful, and eager to help. Highly recommended for a comfortable and hassle-free stay! »

« I would like to commend the hotel receptionist Liu Ya Fei aka Fei Fei for her outstanding service. She is courteous, knowledgeable, and handled all requests promptly and efficiently. Her professionalism and friendly demeanor greatly enhanced my stay, making it both comfortable and enjoyable. Great service from the receptionist—she followed up quickly on our parcel and kindly delivered it to our room. Much appreciated! »

« La position est excellente, la pratique de voyager, la réception est enthousiaste, la chambre est calme et calme, la réception parle bien, la prochaine fois, vous réserverez cette maison 👍, très bien »