Invité
4 septembre 2021
this motel is to be avoided at all costs. when we arrived here we were welcomed with open arms... stayed there for 4 days and paid in full. on our day out we are a bit late getting back after eating breakfast in town. 4 minutes after checkout we received text we need to check out at 11:00 am so we walked back, we got there around 11:20. when we arrived the woman running the place and her "son" as she tells us, confront us and tell us they went in our room and removed all of our belongings from the room. problem is there was no reason to do that as we had discussed staying another day. anyway, they were both demanding we hand over the keys which we did. the "son" was making threats to me and my wife telling us he wanted us off the property. we were like WTH? is wrong with this guy... he was making veiled threats and demanding we not only get off the property and out of the office he said we couldn't pack our stuff and we had to carry it all off the property before we could repack and adjust our stuff... as it was starting to rain. no taxi in sturgis as we waited he then came out to the front seats and said we had to be off the entire property as we then went next door to a lone pick nick table to repack and adjust all of our belongings... all of our i.d. and paper work for traveling... credit cars and our clothes thrown into boxes and dumped into bags. i have traveled all over the world and never had this type of psychotic treatment as hospitality becomes hostility. made no sense the behaviour and the shear madness by the two individuals running this place. this motel is dirty, poorly managed and sadly maintained. the woman who checked us in said she just bought the place 3 weeks ago. washer is broken down... soda machines are empty and take your money. harley rally and mustang rallies both frequented by this motel. our room 109 had a horrid smell and we tried to keep the door open to get the smell out. awful place. these two individuals called police on us to get out immediately and would not stop calling us 'losers' who needed to get lives as her "son" kept it up, calling us 'squatters'. i said squatters don't pay 475.00 dollars for 4 days in a poorly and disgusting motel loaded with broken down problems and in severe need of a re-modelling. he made comments that it wasn't his problem we couldn't get there on time to check out and we need to be responsible people... as he makes threats and dares me to get close to him as he's spewing demands about handing over the key. when asked to stop speaking to us this way and ask with a bit of manners and respect he started threatening he would attempt to remove us himself by force. angered and displaying aggression with his body language. some severe mental issues happening here. the "son" threatened to physically remove us from the motel office. we are missing $1,200 dollars and one of our lap tops was broken. local police were useless and said it was our fault for not checking out on the dot. they
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