Hôtels 4 étoiles à Cairns

La salle n'est pas grande mais suffisante. Le lit mesure 1,37M, ce qui est relativement large. La salle de bain est petite et la baignoire est un peu gênante. Le petit-déjeuner est relativement copieux. Ce n'est que lorsque vous partez à l'étranger que vous savez à quel point il est bon à la maison.

J'ai récemment séjourné aux appartements Southern Cross Atrium et j'ai passé un séjour globalement agréable. L'emplacement est sans aucun doute l'un de mes points forts : idéalement situé à quelques pas du terminal des ferries, ce qui était parfait pour mon excursion sur la Grande Barrière de Corail. De plus, la proximité des supermarchés m'a permis de faire facilement mes courses et mes produits de première nécessité, ce qui a ajouté à mon confort. La chambre était bien équipée, surtout pour les longs séjours. Elle était équipée d'ustensiles de cuisine complets, ce qui m'a permis de préparer mes repas facilement et de me sentir comme à la maison. Le Wi-Fi présentait cependant un inconvénient : le signal dans la chambre était assez faible, ce qui rendait difficile une connexion Internet stable. C'était un peu frustrant, surtout lorsque je devais faire des recherches ou planifier mes activités du lendemain. Je devais souvent me déplacer pour trouver un meilleur signal, ce qui n'était pas idéal. Dans l'ensemble, les appartements Southern Cross Atrium offrent un excellent rapport qualité-prix grâce à leur emplacement privilégié et à leurs chambres indépendantes, mais une amélioration du Wi-Fi rendrait le séjour encore plus agréable pour les voyageurs qui ont besoin d'un accès internet fiable.

I expected much better from a hotel carrying the Ramada name. We arrived just after midnight, exactly as we had advised the hotel in advance. To our surprise, the entrance gates were locked. There was a phone number on the gate to call for assistance, but despite repeated calls, nobody answered. We could see reception from outside, and could clearly hear the phone ringing, but there was no one there to help. After standing on the roadside for around 15 minutes with two tired children in the middle of the night, I ended up climbing over the locked fence just to unlock the gate from the inside so my family could enter. Once inside, we rang the reception bell several times before anyone appeared. Around 20 minutes later, the receptionist (a gentleman with long hair) eventually arrived. Rather than apologising for leaving a family locked outside at midnight, he simply said he had been ”dealing with something”, that there were ”100 guests and just him”, and told us, ”you need patience.” Those are his exact words. I appreciate that staff can be busy, but this was a complete failure of customer service. An apology would have gone a long way. Instead, we were met with rudeness and a dismissive attitude. It was one of the worst customer service experiences I have encountered. The hotel itself was also disappointing. The photos on the website appear to be either very old or heavily enhanced. The grounds look nothing like the promotional images—there are no palm trees as shown, and the swimming pool sits right beside the car park, giving it a very different feel from what is advertised. The one major positive is the location. It's within easy walking distance of the city centre, which was extremely convenient. Unfortunately, because of the poor customer service on arrival and the misleading impression created by the website photos, I would not choose to stay here again

The unit is adequate for my family of six for a 3-night stay. Basic necessities are generally met, and the overall stay was acceptable. However, there were several maintenance and usability issues that affected comfort. Some air-conditioning remotes were faulty or missing batteries, requiring us to swap between rooms to find working ones. The telephone/RJ45 connection head was also broken and left dangling, with wiring not properly connected, which gave a poor impression of upkeep. In terms of sleeping comfort, the beds are quite soft and the pillows offer very little support. The positioning of the electrical wall outlets behind the bed also made it inconvenient, as we had to shift the bed forward to access the sockets. For kitchen use, it would be helpful to provide basic dishwashing supplies such as a small bottle of dishwashing liquid and a sponge, especially when only a few items are used in the dishwasher. On a positive note, the bathroom facilities are in good condition. Water pressure is strong and hot water is consistently available, which made showers comfortable. Overall, the stay was acceptable, but there is clear room for improvement in maintenance and basic guest amenities.

This is the best value accomodation in Cairns in my experience, Ingrid the receptionist was very friendly and helpful I arrived early and they still checked me in and gave me a free upgrade from a standard room to an apartment, the location is excellent only a very short walk to the esplanade and amazing restaurants, free private parking available (although it is limited to availability) I think this will be my preference for staying in Cairns city from now on.

Felt likd my old boss wings was playing head games somehoe ingluencing othersnegativly towatds my life the took advantage of hotel to put me on display felt very uneasy watched anf a vety blank feeli g of what yhe actual fuk happening at same time felt ve tree u sqfe and secure. Not a bad place if you dont have what i can only logicly asaume to be menyal issues very clean

Sunshine Tower est super, je viens souvent à Cairns. J'avais l'habitude de réserver le Hilton près de la plage principale parce que j'étais trop paresseux pour marcher, c'est vraiment comme un appartement. . Vous pouvez aussi aller à Coles pour acheter de la nourriture. Quand je suis revenu pour me réchauffer, la réception était très sympathique et l'environnement était très confortable chaque matin dès que j'ouvrais la fenêtre. vivre seul dans le futur !

Overall we had a good stay here but found the housekeeping policy very strange. There is no housekeeping unless you pay for it (or stay for 8 days). We could change our towels personally at the front desk but were requested to take out our own trash and had no way of vacuuming after a long stay. However, the room was adequate and we very much enjoyed the location, which couldn’t have been better.

En general el hotel està bien aunque algo lejos del centro , sin embargo con el bus es un momento llegar .