Hôtels 4 étoiles à Lille

We really enjoyed our stay, great location and Céline was so friendly and kind. The room is very comfortable, relaxing, well laid out and very clean. The breakfasts were wonderful each day and she found some great vegan options for me. The hot tub is a unique addition too. We’d definitely recommend! :)

Bon hôtel, bon rapport qualité prix. Toutes les photos sur le site sont réelles. Excellent emplacement pour ceux qui voyagent. Il faut une heure de route pour rejoindre Paris et une demi-heure pour rejoindre Bruxelles. Les gares sont très proches de l'hôtel. Il y a un grand centre commercial et un arrêt de bus pour l'aéroport à proximité. La carte d'embarquement a été imprimée gratuitement à la réception. Le personnel est très sympathique et serviable. Les petits déjeuners sont bons, avec des saucisses chaudes et des omelettes, ainsi que le reste du buffet. Excellentes pâtisseries et café. L'hôtel est un peu fatigué, mais ce n'est pas critique. Une bonne machine à café dans la chambre et une bouilloire avec un four à micro-ondes sont un très bon bonus pour un voyage à petit budget. L’inconvénient est une mauvaise isolation phonique, mais cela ne m’a pas du tout dérangé. Je recommande de visiter cet hôtel.

Helaas klopt de informatie op trip niet helemaal. Volgens de foto's zou er een bad beschikbaar zijn. Dit was helaas niet het geval. Verder had de kamer wel wat achterstallig onderhoud. Zo deed de afzuiging in de badkamer het niet en was de douchekop kapot. Qua service hebben wij na de eerste dag geen schone handdoeken gekregen terwijl de oude gewoon op de grond lagen. Ontbijt is prima, maar niet speciaal. Ligging is echter perfect. Erg dicht bij de binnenstad. Eigenlijk hadden we meer verwacht, ookal was het niet slecht. Geven het zelf een 7.

It is a very nice hotel, but my stay was ruined. The hotel had decided to have a DJ blast music from one of the hotel rooms to celebrate festivities in Lille that weekend. The DJ was blasting music through an open window to the street below at exceptionally high volume levels. My room was above the DJ. The music shook the room, it was impossible for us to stay in the room. It was a lovely room but it wasn't fit for purpose, and should not have been hired out to guests when the hotel had arranged for a DJ to be creating that level of noise below them. I arrived at the hotel after a 15 hour journey, desperate for rest before going out to meet friends in the evening. Rest was simply impossible in the room. As a result my evening out was also ruined. At the very least a hotel needs to provide a quite relaxing room for guests, this wasn't done. I would advise you to consider other options available before considering this hotel.

We were assigned an accessible junior suite though we didn't request an accessible room.. The bathroom was half finished and the wiring was not completed with the switches for the separate toilet and bath located in the doorway. There were signs pasted on the door to the toilet and the door to the shower stating that the hotel offered its apologies for the inconvenience! There was a workman's support pole found under the sinks which had to be removed by the technician when we complained. There was not a single hook, clothes stand, towel rack or rail anywhere in the bathroom, toilet or room. The hotel staff explained that they would send a technician a second time to drill hooks in the bathroom, we didn't bother since we were staying only 2 nights and didn't want the dust. The shower glass in the shower stall could not contain water within the stall and the floor became wet after we showered. Location wise the hotel is perfect and the staff were polite. Breakfast was a mix of hot cooked food and the usual cold cuts, cheeses, breads, yoghurt, fruits and juices. The breakfast room changes to a bar at night which serves affordable and nice cocktails.

This was the second time i booked the hotel. The first time was lovely staying. However , this time is terrible. You can't believe when you enter the room that box tissue and lady bags were running out. And I requested a sofa bed for my son. But they gave me the baby cot. Luckily, the staff came and took away the cot and open the sofa bed for me. But I needed to make the bed and put the blanket cover for myself.i thought i was working in the hotel. Obviously , the room was cleaned roughly. Hotel needs to ensure the staffs to clean every room seriously and make sure to refill enough tissue in the room. You can have a look at the photos. the telephone. Super ..dirty with yellowish tea stain... and the toilet... thousands years limescale sticking on the toilet bowl. Sigh... The air con was super weak. Pls fix it. We slept with sweat for the whole night. When we opened the sofa bed, we found the lice jumped out. All legs and feet felt itchy immediately. Pls make a timetable to steam the furniture and do pest control. Good points : good location and yummy breakfast

*Les chambres d'hôtel sont très vieilles par rapport aux autres Novotels ! * La réservation a été faite avec l'enfant, mais ils n'ont pas préparé le canapé lit. Ils le préparent dans d'autres novotels. *Ils ont facturé le petit-déjeuner pour l'enfant ! Normalement les enfants devraient être gratuits dans les Novotels !! J'ai payé 18€ de plus !!

Situation idéale pour visiter la ville, près d'un parking couvert. Personnel très aimable, utile. Belle, confortable chambre.