Hôtels 4 étoiles à Gurgaon

Very disappointing experience. When we arrived no wifi in hotel and being far away from family during these turbulent times not ideal. Then when we went to the room to unwind the TV was not functional and they stated the situation would not be solved that evening. After a long flight we figured at least we could take a nice hot shower and to our dismay no hot water. Not a good start to our experience. Following morning still no wifi thik late evening. Figured a swim might be worthwhile in the late afternoon and were told pool was under maintenance for a few days but we were not notified of this even at check in time. We usually book hotels on vacation or even for business getaways with down time in mind and this felt more stressful than relaxing. Staff overall was friendly at breakfast and at the desk but was disappointed with how management handled it. No offer of apologies or complimentary anything despite the challenges. Heard lemon tree was supposed to be a good brand but won't be booking again. Oddly we got water the other evenings only after informing them we needed hot water. They would tell us that they will inform the engineers to turn it on. And another thing I found odd which I have not experienced is that you can only connect max 2 devices to wifi but both my husband and I have devices that we need connected eg lap top, cell phone and tablets. Difficult to pick only 2 per room.

Le personnel de l'hôtel est très coopératif et utile et l'hygiène est maintenue par le personnel de l'hôtel.

Excellent property and facilities. The reception associate Ms. jyoti is extremely customer friendly and prompt to get the requests managed. The overall staff performance is very good. I would definitely want to retake the service.

La chambre était propre et le personnel très sympathique. Le petit-déjeuner était également excellent. J'aurais aimé que la route menant à l'hôtel soit un peu plus pratique.

Overall, my stay at Citadines Paras Square was comfortable. The staff were helpful, and the amenities were well-maintained. However, the location is quite far from most major attractions and city areas, which made commuting a bit inconvenient. Additionally, there was a noticeable moldy smell in the room that affected the experience. With a few improvements, it could be a much better stay

First, the hotel is fairly big and has several rooms, and it is located on a highway, so it is really convenient. Due to the ongoing construction for a flyover, getting to this hotel was more arduous than it should have been. The hotel staff were helpful and professional. The only thing I would mention is that they could improve the cleanliness inside the rooms but provide higher-quality linens that would make the experience even more pleasant.

デリー滞在の際は毎回利用しております！今回お風呂のお湯が若干臭いが気になったのは残念ですが、朝食も昼食もインドでは得難い日本の味が堪能でき、またウォシュレット完備なのも大変有り難く、また次回滞在の際は利用させて頂こうかと思っております！

I recently stayed at Alivaa hotel and I had a fantastic experience. The staff was incredibly welcoming and attentive, ensuring that all my needs were met. The room was spotless, well-maintained, and equipped with all the necessary amenities for a comfortable stay.

Was here for a friend’s wedding. Rooms are spacious and have everything you need. Compared to other hotels in India the cleanliness level is high. Breakfast wasn’t included but it’s not expensive and it’s good. The location is good if you’re here for weddings or visiting friends nearby. Unfortunately it is very inconvenient for trips to Delhi.

Le restaurant a été très bien servi, mais tout le reste de la chambre était bon.