The Central Park

They do not understand the basic concepts of hospitality. Very disappointing staff,especially at the reception. Now coming to my stay, I had a train to catch after my checkout which was delayed by 6hrs. Although I requested for late checkout which they refused as per their hotel policy (not even an hour), that's still okay and i checked out and had to wait at the reception the whole day as there was nothing else to do and the city was also new for me. Even after complaining thrice, they didn't switch on the ac of the side of reception waiting area where I was sitting and every time told me its on, the last time when I lost my cool they accepted that the ac was off but still didn't do anything. I had to leave as I started feeling sick there, probably they wanted that only that I leave earlier. I cant believe this is a 4star hotel. At breakfast it took them 1/2hr for a cheese omelette and ice for juice. There could be delay for whatsoever reason, but have the decency to tell the customer that, you cant mislead every time I enquire. In general ,room was okay & clean, although ac was put in such a way you need both fan & ac for room to cool. Food is nice, and quantity is ok for the price. Restaurant staff is courteous but succumb in rush hour.

Deteriorating day by day. This is near Rourkela station and had very good food. Now the chinese that was served was very bad. They had filled the entire restaurant with some students (20 nos.) who were drinking and using fould language which gave us a headache. They don't need hot water function in the bathroom. Naturally the water comes out hot in soaring heat.

The property is located to nearby railway station, food outlets with shopping malls at a minimal walking distance only.

Good amenities and room but service needs improvement. Even after pre-booking and prepaying for room, were made to wait for around 1 hour for room allotment. Also room service for food, water very slow and need reminders from guest. Food is good.

Spacious room with a comfy bed and all basic amenities were well met. If i ever come back i would probably book a room here.

It was good. Cleaning was nice. Veg food was decent. It was good. Cleaning was nice. Veg food was decent. Room n lighting was good. Room service was quick even at night. Overall very good

Location, food, services, & amenities were good. Though, scope of improvement still persists. Room was good. Ambience of the hotel was good. Staffs were cooperative. Location is well accessible.

It was a nice experience good ambience good staffs neat and clean room i found good discount in make my trip

Location is decent and room is neat and clean food quality is also okay. Can refer to others to stay in this hotel