Royal Sun Holiday Complex

This is a hard review to leave because we had such high hopes for this place. Firstly, we were opposite building blocks to our parents and our key fob did not access their building, meaning every time we wanted to go to their room we had to get someone from reception to open the main door. They refused to give us another key fob. Also, you only get 1 key fob so if my partner or I wanted to go back to the room whilst the other sunbathed, the other couldn’t get in to the apartment block without the key! Nightmare. The grounds were beautiful and kept pristine. There was no cleanliness issues with the grounds whatsoever. The apartment was lovely and big, and had great air con, but these apartments do not cater for self catering, even though there is a kitchenette! There was no bowls for any cereal etc. There was no pans and the hob didn’t work. The bathroom toilet leaked the entire time and constantly left a puddle on the floor. The apartment itself was filthy and in the 2 weeks we was there, we had bedding changed once. There was no atmosphere. No music around the pool. No music at the bar/restaurant outside on the terrace. The young lady in the bar opened up whenever she felt like it and was extremely rude! The food in the restaurant was OK but very expensive for what it is. The convenience shop is very expensive and often has all the taxi drivers sat outside of the entrance door so very intimidating as they laugh at you as you enter and wolf whistle. The pools were fantastic. The reception staff were very friendly and the porter who helped take our luggage up to the apartment as very kind.

Our first time in Bulgaria and it was brilliant apart from the weather. Royal Sun apartments is a lovely place to stay. The apartment was very clean and the cleaners came in daily to empty bins, wash the floors change the towels and tidy the beds. If you want your bedding changing you need to ***** the bed and leave it on the floor. There was no kettle or toaster but was given a kettle when I asked. There was also no bowls and when I asked for one they said they didn’t have any. There is only one English TV channel apart from the news but it showed English films which was handy due to the weather. We did not eat here so I can’t comment on that. The two pools have plenty of sun beds but the only downside is that the seagulls use the pools as a bath at night. There are two supermarkets nearby and you can get the bus to Lidl either direction for 2 lev. It’s a ten minute walk to the ***** but worth the walk as there are so many shops, pubs and restaurants. Taxi drivers are quite pushy so just be firm with them. You can also get a bus to Nessebar for 2 lev each, definitely worth a visit