Sunny Day Club Hotel

Stayed for two weeks and spent most o it in our room due to mobility problems there wasn’t any sunbeds to use there is people actually sat on them saving them at 6:30 am lots of arguing over beds as people just take your belongings off them if you go bar or for a swim most of the beds are in the shade Not much going on in this hotel apart from the drinking kids coming home gone 5am and waking everyone up Food awlful and well the coffee is a joke latte is the size of a espresso that costs 5.50 lev Staff I can honestly say rude unhelpful and very weird apart from the pool bar man and the money exchange bloke and our cleaner was really lovely Rooms are massive but sadly very very dated but clean free Aircon a bonus but that’s it I cut my foot open on broken glass in the bedroom the first day Pool has definitely seen better days slides fantastic though but stops you using full use of pool which is far to small for size of the place and pool side bar really needs to be reused it’s pretty pointless under used it could be great Staff definitely chose who to like and dislike and this is due to your nationality and how much you have payed to how they treat you Sadly I will not be back for a second visit to this hotel Nor will I be returning to Bulgaria in the future this was our 6 visit and the vibe and feel of sunny beach has changed and not in a good way rude vile people food not great anymore and I’ve got to say has gone up in price a hell of a lot and I’m sure most places now water down there drinks so you are paying more but getting less too

I stayed with a family of 12 late June leaving 2nd july. Other than the pool use this hotel doesn't offer very much. The pool bar is advertised and yet it was never open. My son was charged 20lev for losing a bed sheet, how can a 16 year old just lose a bed sheet?!. The bed sheets are not changed as regular as expected. Don't order plates of chips in bulk, because you won't get as much as if you'd ordered separately and they will be undercooked. The hotel is in a great location but the food offered under a booked bed and breakfast booking is disgusting. The food ordered under the restaraunt was okay but expensive compared to other places we used. The hotel staff very rarely acknowledged you walking by even if you make a point of looking at them to greet them. The cleaners mopped around you during the busiest times of the day, if you dared walk by, you'd be met with a terrible attitude. There was a lady with a brunette Bob, she was lovely. There is no entertainment and no where other than sitting on the balcony or rooms to socialise if you didn't fancy a walk into the *****. Definitely will not be returning to this hotel.

We had a great stay 2 families in 2 x 2 bed apartments. Checked in at 1400, it was easy and completed without a fuss. The hotel is kept clean, our room on the south east of the complex over looking the pool was kept spotless daily by our cleaner Reni, she was excellent. The pool area is a bit small but adequate for what we needed, the kids enjoyed the slides and pool area. The pool bar was closed but the hotel bar was a mere 15seconds away, no issues. Staff generally polite and courteous. The attached restaurant Cpt. Duck was nice and worth the visit, there is two more bars close by, friends and lira both worth the visit also. The beach and shopping area is only 5mins away by feet. Transportation, bus/taxi is located outside the hotel. Cash exchange at good rate located in the hotel. All in all a great trip with the family, already booking for next July 2024 and will request the same apartment.

I don't think the reviews on here are accurate. All staff were welcoming, friendly and kind. The food was lovely, the room was lovely very very clean. All the staff work very hard. The location was excellent. Close to everything. The beach was a 5 minute walk away. Definitely will be returning. Had a wonderful time.

Having read all reviews I was very surprised at the criticism of this hotel,yes it needs a face-lift in some areas and the staff and cleaners were friendly and the breakfast was plenty to eat could be warmer but plenty to eat every day,I would definitely return to this hotel as a base.

Just returned from this hotel would I go back def not . The rooms need a update r bathroom toilet had a leak reported it to reception came rite away and said they fixed it reported it again to say toilet was still leaking never fixed it the room next door had same problem ended up having to put towels on the floor .breakfast was terrible cold food no cutlery wen asked for cutlery was told been 10 mins no use wen trying to eat ur food .staff were rude and didn’t care was told by one of the staff not my job wen u asked for anything.not friendly staff at all need a lesson in manners don’t work hard all year for holidays then not have a nice time away.sun beds were plenty but uncomfortable to lie on if u wanted a mattress u had to pay for it but were very flimsy .def not be returning to this hotel again

This hotel is not as bad as people are stating we just returned after a week and absolutely loved it!!! Yes the staff in the bar are rude I just used the supermarket attached to hotel to buy cans of beer prob worked out cheaper too! The young lad working the bar in the day is damn right rude but the lad taking over late afternoon is a lot better The reception staff are very polite and easy to talk to the cleaners are faultless Wouldn’t bother with breakfast was very poor but plent places near by for one cheap enough The sun bed issue is not as bad as people say we got up at 7:30 and got one but u have to move it during the day to get the sun I would defo return to this hotel for wat we payed

Gentlemen in reception in the evening was very informative and polite. The ted haired lady on reception sometimes is polite helpful and smiles The one with the blond perm not so much. Room was clean on arrival. Sheets and towels changed on 3rd day but that was it. Stayed for 10 nights so all a bit icky on day 7. On arrival noticed no handle on the sliding door so was unable to close completely so had to leave slightly open (no privacy). Reported it the next morning and although the “maintenance “ man came out with a screwdriver and a tape measure l😀it was still like it when we left. The shower was broken but didn’t bother reporting it as there seemed no chance it would be repaired. Pool is far to small for amount of guests. H&S is non existent your not just talking inflatable’s on slides but solid body boards crashing in to you. Signs everywhere saying towels will be removed from sunbeds if still vacant at 9am but this rule was never implemented. Saw towels on 10 or more sunbeds at 2pm and other guests sitting on chairs as no beds available although the beds were still not in use. Bar staff ate in general extremely rude and none seem to charge the same price. Bought 3 bottles of water for 6lev less than 5minutes later another staff member wanted 2.20lev for one??? Didn’t try the food so cannot comment on this but the surliness of staff made me reluctant to spend my money in their. The Ivana Palace across the road lets you use their pool for 5lev a day which is excellent with a great pool and friendly staff at the pool bar.

After reading reviews befor arrived was very worried … so gonna give my honest opinion … came on 14th august for 14 nights with my mum & 9 year old daughter . No problems on check in showed straight to room , which was immaculate clean & comfortable, the cleaner came in every day and changed sheets , towels etc , no problem , beds comfortable, no problem sleeping . After reading horrendous reports about breakfast here’s my honest opinion.. there’s more than enough to choose from and everything is cooked fresh and replaced when trays empty , only complaint you wait ages for cups & cutlery . If you want spot by the pool be prepared to put towels out 5.30 am otherwise you have no chance !!!! The pool isn’t that big and gets very busy with kids & adults and quite boisterous with floaters on slides etc and there’s no life guards to monitor so you need to be very vigilant with kids . My biggest complaint is the staff !! I’ve never came across such rude& miserable people in all my life !!! If they smiled their face would crack !! Not once did I hear good morning or thankyou or your welcome !!! So very rude and arrogant . Also pool bar was closed and not even bit music to keep you entertained!! My first time in Bulgaria and definitely my last .