Gusu yard Jingyitang Branch

l'emplacement était pratique. Il se trouve à distance de marche des centres d'intérêt célèbres. Il a un aspect charmant d'après les photos, mais cet hôtel dispose d'installations vraiment anciennes. C'était un cauchemar de rester à l'hôtel. La cuvette des toilettes ne tirait pas la chasse d'eau. La première nuit, nous avons eu ce problème et on nous a dit de ne pas mettre de papier toilette dans la cuvette des toilettes, oui, du papier toilette. Ils ont affirmé avoir résolu le problème des toilettes le lendemain. Cependant, après une longue journée de visites, nous sommes retournés à l'hôtel et avons découvert que les toilettes ne fonctionnaient toujours pas même si nous n'avions pas mis de papier toilette. Pouvez-vous imaginer avoir des toilettes sales qui ne fonctionneraient pas ? pas de chasse d'eau !! surtout pendant les vacances ! Ce fut une expérience horrible. Je ne reviendrais jamais dans cet hôtel et j'espère en fait que Trip.com pourra prendre des mesures pour que cet hôtel fournisse une description véridique et directe de ses problèmes de plomberie et d'égouts et qu'il doit résoudre ce problème. J'espère que d'autres personnes pourront voir cette critique pour éviter de faire un cauchemar pendant leurs vacances.

Our trip to Suzhou was way more memorable thanks to this amazing accommodation! Our big family from the youngests to the oldests were very impressed by how spacious and beautiful this house is. All of us were upgraded to bigger rooms than the ones we booked, some even had private courtyard/ corridor and each room was given such a beautiful name "Looking at the rain", "Waiting for the moon", "The faraway scent"... This ancient house has beautiful features that were elegantly preserved while modern touches such as huge screen TV, smart toilette, and good lighting system make it more relevant and convenient. There's a lot of info on this house's long history displayed around - one more reason to admire it. What a good example of preserving and embracing cultural values! Eventhough there was a significant language barrier, thr staffs were really really generous, supportive, warm, and lovely just like the big breakfast meals they prepared for us every day. We hardly find any reason not to choose this place again the next time we come back to Suzhou!

This was, without a doubt, my best stay during my trip to Jiangnan. The service was exceptional. All the staff were incredibly friendly and warm, and we truly felt welcomed from the moment we arrived. A special mention to the receptionist, who even personally brought our delivery parcels to our room—such a thoughtful touch! Every morning, we enjoyed a delicious home-cooked breakfast. We mentioned that we weren’t used to their 糯米玉米, and they kindly prepared 水果玉米 for us the next day. It was such a thoughtful gesture that really made our stay memorable. Our duplex room was massive and spotless, with a beautiful courtyard just outside. We had breakfast there every morning—it was the perfect spot, so relaxing and peaceful. Although it did take a little longer for the hot water to come through due to the older plumbing, it didn’t bother us much at all since everything else was so wonderful. The location is perfect for those who want peace and quiet, situated in a more tranquil area near Pingjiang Road. It’s easy to navigate and explore, yet far enough from the busy tourist spots to enjoy the serene atmosphere. Overall, it was the best stay we had, and it completely won us over to Suzhou. We’re already looking forward to returning!