IInvitéNot our first time staying here -but we left with a sense of frustration today!
It began when the front desk couldn’t find our reservation - twice ! (despite a phone call 2 hours prior to check in). Had to take my driver’s licence and go “somewhere to talk to someone in the back” - then he came back (after 2 or so
minutes) and “magically” the reservation had been found. Unnerving for my identification to disappear from my sight. No explanation offered.
Frustrated again at check out when the desk clerk tried to charge us for something from the snack bar in our room - we had literally left our room 2 minutes before. Couldn’t tell us what item we had “consumed” (we hadn’t consumed anything - especially at those prices!) and then when asked how they could possibly know within 2 minutes (of us leaving our room) that an item had been consumed - they became very defensive and couldn’t actually answer the question of “how do you know what to charge us for” and the response was “it’s for the report at the end of the day - no one is saying you actually took anything”. Except that’s exactly what the desk clerk said the charge was going to be for - “an item from the snack bar for a total of $4.20”.
After challenging the charge we were told that no charge would be put through on the credit card.
Made to feel like we had “stolen” something when we asked for further clarification on the charge.
“No apologies or thank you for staying with us”.
Disappointing.
Side note - Service in the casino was great - including the restaurant.
IInvitéLe personnel de cet hôtel était très aimable et professionnel. Les services étaient excellents aussi. Il dispose d'une bonne position et de bonne proximité avec le réseau de transport local
IInvitéI booked the suite for my stay and it looked exactly just like how it was advertised. I was impressed by the cleanliness and the cute tiny quirks of the room. The bed was insanely comfortable and the duvet surprisingly kept us warm. Overall this hotel is fantastic. The servers during breakfast were very kind and attentive. 10/10:)
KKlBuReally large, beautiful rooms.
Unfortunately too far from city center to walk
Additionally only few Restaurants in walking distance.
Room of indoor pool was too cold - why is the air conditioning running all the time even when weather is not too hot? So no desire to use pool - different then planned
GGTANKSMy fellow Rotarian and I came for the 2025 Rotary International Conference in Calgary. The stay was pleasant. Service was excellent. Room was cleaned daily which was nice returning to a tidy clean room. Coffee and tea were replenished daily which was great. I will highly recommend to friends and family. The hotel was so close to the airport. Shuttle service was provided to the airport which was convenient. I liked the lobby display ready for the 2015 Calgary Stampede from July 1st 2025 for ten days.
MMichelle BillingtonJe suis toujours ravi de rester à Deerfoot Inn & Casino. Mon voyage a été destiné à se reposer avec ma sœur et à attraper nos vies. La chambre de la reine de luxe était spacieuse et bienvenue. J'ai trouvé une peinture sur la feuille de haut quand le topper de couverture est tombé. Nous sommes allés au buffet pour le dîner, et les premières rides et les pommes de terre scallopes étaient délicieuses, ainsi que les autres entrées. J'ai aimé les grandes chaises confortables que nous avons choisies de prendre. Je vous suggère de mettre à jour les meubles comme j'ai remarqué d'autres personnes âgées ayant la même question.
IInvitéAu début, je n'avais pas assez de facilités, mais quand je l'ai dit à la réception, il était prêt à me le donner. Tous les employés étaient très aimables, surtout les nettoyeurs de nuit. Il m'a dit qu'il avait des problèmes et qu'il m'a dit gentilment la position de la chambre.
IInvitéWe were a tad alarmed when we first walked into the lobby as there was construction going on in both the lobby and breakfast area. That said, our accommodation was great and each morning the breakfast room had been tidied up of construction and we were greeted with a variety of breakfast choices, which we very much enjoyed.
Quel est le tarif moyen des hôtels avec Piscine à Calgary ?
Pour les hôtels avec Piscine à Calgary, le tarif moyen en semaine est de 909 PLN, et le tarif moyen durant le week-end (vendredi et samedi) est de 1 013 PLN.
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