Découvrez les avis réels des clients sur les hôtels.
Publiée le23 juin 2026
InvitéVery enjoyable stay overall. The first night wasn't as good though because they gave me a room on the 3rd floor which had a few ants the next morning, so I requested a room change and they gave me a room on the 6th floor which was much better. Housekeeping was good since they clean all the dishes but they don't provide hand towels, only provide packets of bath gel and shampoo and small cheap hotel bar soap which I didn't use. Also, the hot water was only lukewarm the whole time and they didn't have a second trash can after I changed rooms which is strange. Additionally, I had to request trash bags since it seems pretty gross without them. If they fixed these small issues, the hotel stay would be nearly flawless. The gym was top notch.
One other thing, check-in was a hassle since they make you sign this waiver saying you won't break or lose any little item in the room like the 8 picture frames and 2 ornaments on the walls and tables, the chairs and tables themselves, and anything and everything in the room. So I had to check every item was there myself before signing the form.
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Prix par nuit à partir de :32 €
Publiée le25 fév. 2026|Chambre Balcon Lagon
InvitéL'emplacement, le service et l'ambiance sont excellents.
Le bruit provenant des étages supérieurs et de la piscine peut parfois être un peu gênant.
La douche n'est pas équipée d'une douchette, ce qui la rend peu pratique.
Un sèche-cheveux serait également appréciable.
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Prix par nuit à partir de :42 €
Publiée le24 mars 2026
Invité
J'ai été un client régulier depuis 2 ans et j'aime les personnes et mes séjours dans cet hôtel. Très amical et toujours vérifier mes besoins car je suis un client très régulier et je reste ici tous les 3 mois pendant ma visite, donc la plupart des anciens personnels me connaissent. Une chose que je remarque récemment est que, pendant la tenue de maison, pas tous les éléments essentiels tels que les paquets de café et de thé, l'eau bouteille et le liquide de douche ne sont pas remplis. L'hôtel Surestay est toujours un séjour sûr pour moi. Merci.
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Prix par nuit à partir de :33 €
Publiée le8 juill. 2026
Jundy EscosuraIt’s my first time to visit Clark city and im looking a hotek that near to the city!gladlyw i found capitol hill hotel that in the middle of all your needs. And for the room it was very big clean smells good everything is very well maintained love it! And for the food it was absolutely delicious😍 can’t wait to goo back!
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Prix par nuit à partir de :47 €
Publiée le22 mai 2025
Venus ❤️
It was a wasted night, forgot everything what happened that night, i just woke up early in the morning and found out that my wallet was lost. I came back to the last bar i went, but it turns out it’s not there.. i just cried and just accepted i lost it then fell asleep.. i woke up with a loud noise coming from the door, there is someone knocking. When i opened it, the boss of the hotel was holding my wallet and gave it to me. I was so lucky. I thought that was the last thing that will happen.. when i was in grab, there’s something in me saying that i forgot something, and yes, i forgot my watch. It’s not an expensive watch but a very special for me, i don’t know how to contact the hotel, but luckily, i got their phone number through this app.. called them and confirmed that i left my watch. I got it in the afternoon after my puning hotspring trip. Thanks for this hotel! Love it! ❤️
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Prix par nuit à partir de :20 €
Publiée le6 mai 2026|Chambre familiale
Emmanuel.on.the.goWe were looking forward to trying out Prime Asia Hotel based on the photos seen online. We have mixed experience after our stay.
GOOD:
1. The rooftop pool was big enough with numerous seating options around it. The asian inspired gazebos on both ends gave a relaxing ambiance to the space.
2. Breakfast buffet had a wider array of dishes. We loved that they have two dishes each for Indian and Korean guests. Tumeric basmati rice was savory. Gochugang Eggs and Fish Cakes dish was delicious. Although Masala Chicken was lacking spices so was bland.
3. Housekeeping and Breakfast restaurant staff were engaging and quick to serve. Special mention are Iya of housekeeping and Ross of IMO.
4. Smart TV in the room so Netflix ready.
COULD BE IMPROVED:
According to their website: ”Welcome to Your Perfect Getaway.
A contemporary retreat featuring spacious accommodations and carefully curated amenities for every traveler.”
1. We booked a family room. Upon entering we were surprised to find NO bedside table. Does hotel management expect their guests to place their mobile phone, eyewear/prescription glasses, TV remote, etc on the floor? In the photos online, rooms had side tables. We had to go down to the reception to ask. To be fair, housekeeping staff searched for a side table and was able to bring a table (see photos).
2. No electric kettle and coffee/tea making amenities. Even lower standard hotels/motels have these. Had to borrow from IMO Restaurant.
3. Smart TV would not load Netflix. Another call to reception to have their technical staff come to fix it.
4. Room refrigerator would not turn on. Fourth call to reception for assistance. Housekeeping came again and we found out that the ref was defrosted by turning off the breaker.
To summarize, the hotel has a lot going for it. Hopefully management acts on these improvement points which are not hard to rectify. So for now only ⭐ ⭐ ⭐ overall.
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Prix par nuit à partir de :35 €
Publiée le16 juin 2025|Chambre premier de luxe (jacuzzi)
InvitéA great central location which is quiet, a well conceived property, just poorly managed
The jacuzzi baths and shower screens are covered in scum, the jacuzzi baths stink of stagnant water ”hello legionnaires disease”, the elevators etc aren't wiped down for 3 days, that's they lower parts , the upper parts..., your guess is as good as mine
When you upgrade to enjoy a balcony and jacuzzi bath, little details like balcony furniture and a clean bathroom are generally appreciated, though not offered
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Prix par nuit à partir de :26 €
Publiée le4 avr. 2026
DINH THI YEN
Not really clean, oxidation residue on the glass. The cleanliness of the beddings, floor, restroom wall corners, and dining table is 5/10.
and there is a mosquito in the room. Their solution is spraying all over the room at midnight.I don’t know if they considering their guests. Who will sleep in the small room full of mosquitoes spray.
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Prix par nuit à partir de :40 €
Publiée le22 fév. 2026
Invité
I had an amazing experience with SureStay Studio by Best Western Clarkview.
I was looking for a special place where I could treat my wife and 3y/o son for Valentine’s Day. I’m currently working abroad, so I wanted to make the celebration extra meaningful even if I couldn’t be there with them. I messaged the property two weeks in advance with a special request a bouquet of flowers for my wife and Kinder Joy chocolates for my son. I knew this was beyond their usual scope, but they gladly assisted me. I sent the funds via GCash, and they took care of everything.
I also requested if they could print a personal letter for my wife. I forwarded my message to them, and without hesitation, they printed it beautifully and included it in the bouquet of flowers. That extra effort truly meant so much to me.
I would also like to mention that the bouquet in the photo (price list probably from their partner) they initially sent didn’t look very impressive but in actual, it was beautifully arranged and looked classy and expensive. My wife was really impressed! 😁
What truly touched my heart was that they went above and beyond my request. They prepared the room with a romantic setup, complete with petals and candles something I didn’t even expect. My wife was so amazed and happy. When they arrived, they were greeted warmly and with genuine excitement by the staff.
The team was very responsive and accommodating from the beginning until the day of the surprise. Their effort, sincerity, and attention to detail made this celebration unforgettable for my family.
The place itself is cozy, clean, and well equipped with a rice cooker, water heater, induction cooker, refrigerator, a very spacious bathroom, dining area, and even an indoor pool for both adults and kids.
I highly recommend this place not just for a comfortable stay, but especially if you’re celebrating a special occasion. They truly care about their guests and make every effort to create beautiful memories.
Thank you so much for helping me make my wife feel loved despite the distance. ❤️
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Prix par nuit à partir de :51 €
Publiée le10 janv. 2026
MR NOBODY76
Did a late check in. It was smooth. Room with comfortable bed but the blanket was very thin. Aircon was ok. The highlight was the strong hot shower. Also no toilet mat or toiletries.
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Prix par nuit à partir de :12 €