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1 nuit
Commentaires des voyageurs
4/5
Très bien
112 évaluation
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Évaluations vérifiées
Emplacement4.2
Commodités3.9
Service3.9
Propreté4.1
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Toutes les évaluations(112)
Évaluations positives(101)
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Personnel accueillant(25)
Superbe vue(22)
Très bien situé(11)
Nourriture de qualité(8)
Chic(6)
Bien situé(6)
Évaluations négatives(11)
Invité
Chambre lit king de luxe
Séjour au janv. 2023
En couple
9 évaluation
4.7/5
Extraordinaire
Publiée le 2 mars 2023
Au top sur tout ce qui est dessus
Seul bémol à ce prix on peut avoir une douche avec pommeau et câble car il n à que une douche fixe au plafond ce qui est inconfortable pour se laver certaine parties du corps
Réponse de l'établissement: Dear Guest,Thank you very much for the feedback about your recent stay at Taal Vista Hotel!We are all delighted to read that you have enjoyed your overall experience which will certainly encourage other readers to stay with us. Meanwhile, we take note of your comments and the management has been made aware of your concern. Moreover, all our guests' feedbacks are vital to our efforts to improve, so thank you for taking the time to share your observations with us.Once again, thank you for the review and we would be more than happy to welcome you back home soon! Regards,Ramon MakilanGeneral Manager
Invité
Chambre lit king supérieur
Séjour au fév. 2025
En couple
1 évaluation
4.7/5
Extraordinaire
Publiée le 19 mars 2025
We upgraded our room from superior room to a room with a lake view, and it was worth it. The room is worth every penny, however, the wifi connection is kind of slow and it always needs to be re-connected. And also the TV doesn’t have netflix or youtube. The breakfast buffet was perfect. I love the food. And the staffs are all welcoming and friendly.
Traduire
Réponse de l'établissement: Dear Guest,Thank you very much for the good feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager
VinaVanessa
Chambre lit king de luxe
Séjour au déc. 2024
En couple
12 évaluation
4.5/5
Excellent
Publiée le 16 janv. 2025
Here's an elaborate review based on your stay at Taal Vista Hotel:
**Hotel Review: Taal Vista Hotel (Stay Date: January 4-5)**
My recent stay at Taal Vista Hotel was a blend of elegance and family-friendly amenities, though not without a few quirks.
Pros:
1. **Elegant Ambiance:** Taal Vista Hotel exudes elegance, especially with its grand architecture and beautifully maintained grounds. The back of the hotel features a spacious area perfect for strolling and playing, with breathtaking views of Taal Lake and Taal Volcano.
2. **Family-Oriented:** This hotel is a haven for families. The expansive lawn provides ample space for children to run and play.
3. **Wide Parking Space:** Ample parking space makes it convenient for guests arriving with their vehicles.
4. **Breakfast Buffet:** Though the breakfast buffet had limited choices, every dish served was delicious and satisfying.
**Cons:**
1. **Unheated Pool:** Unfortunately, the pool is unheated, which might be a downside for those looking to take a dip in colder weather.
2. **Outdated Room:** The room we stayed in felt quite old and outdated. The chair and sofa had tacky covers, likely because they were really old.
3. **Towel Availability:** Surprisingly, there were no towels in our room upon arrival. We had to request them, which was quite disappointing considering this is a 5-star hotel.
In conclusion, Taal Vista Hotel offers a beautiful and serene environment, ideal for families, but could use some updates in the rooms and better attention to detail in terms of amenities like towels.
Traduire
Réponse de l'établissement: Dear VinaVanessa,Thank you very much for the feedback about your recent stay at Taal Vista Hotel!We are all delighted to read that you have enjoyed your overall experience which will certainly encourage other readers to stay with us. Meanwhile, we take note of your comments and the management has been made aware of your concern. Moreover, all our guests' feedbacks are vital to our efforts to improve, so thank you for taking the time to share your observations with us.Once again, thank you for the review and we would be more than happy to welcome you back home soon! Regards,Ramon MakilanGeneral Manager
Invité
Chambre lits jumeaux de luxe
Séjour au nov. 2024
En famille
2 évaluation
3.5/5
Publiée le 28 déc. 2024
This is an overrated hotel. It is too old and under maintained. The breakfast is not so nice and they do not replenish the breakfast at the extension area after 9am considering that the breakfast is up until 10:30 am and they have placed a lot of guest in the extension area due to full capacity of the restaurant where the buffet should be.
The only good thing about this hotel is the location and the size of the room. The hotel was right beside Sky ranch and has a lot of places to eat nearby. The room, Deluxe Twin, can accommodate 3 adults and 1 child.
Traduire
Réponse de l'établissement: Dear Guest,Thank you for bringing your concern to our attention. We apologize for any inconveniences you encountered during your stay at Taal Vista Hotel. Your feedback helps us identify areas where we can improve, and we are committed to addressing the issue you mentioned. We strive to provide exceptional service to all our guests, and we regret that we did not meet your expectations on this occasion. We appreciate your feedback and hope to have the opportunity to better serve you in the future.Sincerely yours,Ramon MakilanGeneral Manager
Utilisateur anonyme
Chambre lit king supérieur
Séjour au août 2024
En famille
1 évaluation
5.0/5
Exceptionnel
Publiée le 6 oct. 2024
only downside was we waited almost an hour during check in only to get one out of the two rooms we booked. the second room was given to us when we called them to follow up at around 6 pm. on a positive note, we love the scenery and the vibes at night specially when the live band started to play. Overall, my family had the best weekend here! Definitely a core memory for us 🤍
Traduire
6/11
Réponse de l'établissement: Dear Guest,Thank you very much for the good feedback about your stay at Taal Vista Hotel!We are all very thrilled to see your positive ratings; it only confirms that you have enjoyed your overall experience that will certainly encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager
Eugo
Chambre Supérieure (lits jumeaux)
Séjour au janv. 2025
En famille
2 évaluation
5.0/5
Exceptionnel
Publiée le 9 fév. 2025
Good breakfast
Traduire
Réponse de l'établissement: Dear Eugo,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager
Gino Reyes
Chambre Deluxe avec 1 Lit Simple et 1 Lit Queen-Size
Séjour au nov. 2024
En famille
1 évaluation
5.0/5
Exceptionnel
Publiée le 16 janv. 2025
Still the best hotel in Tagaytay
Traduire
Réponse de l'établissement: Dear Gino,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager
Ivy Claudette
Chambre lit king de luxe
Séjour au nov. 2024
En couple
1 évaluation
5.0/5
Exceptionnel
Publiée le 22 déc. 2024
Very Clean, and accomodating
Traduire
Réponse de l'établissement: Dear Ivy Claudette,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager
Ma. Concepcion Arellano
Chambre Supérieure (lits jumeaux)
Séjour au janv. 2025
En famille
1 évaluation
5.0/5
Exceptionnel
Publiée le 21 fév. 2025
This place is our haven whenever we visit Tagaytay. It has all the amenities needed for a very cozy and relaxing vacation. All its staff are accomodating. We always enjoy their breakfast buffet in our every stay here. And we will not hesitate staying here again.
Traduire
Réponse de l'établissement: Dear Ma. Concepcion Arellano,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager
Utilisateur anonyme
Chambre lit king supérieur
Séjour au déc. 2024
En couple
6 évaluation
3.0/5
Publiée le 29 janv. 2025
Disappointed, because the aircon malfunctioned, they did not repair it immediately. The front desk blamed the third party for why the room they gave was in the mountainside. They need to have a customer service seminar for their staff. I hope next time they will improve how to deal with their clients to improve their service.
Traduire
Réponse de l'établissement: Dear Guest,Thank you for bringing your concern to our attention. We apologize for any inconveniences you encountered during your stay at Taal Vista Hotel. Your feedback helps us identify areas where we can improve, and we are committed to addressing the issue you mentioned. We strive to provide exceptional service to all our guests, and we regret that we did not meet your expectations on this occasion. We appreciate your feedback and hope to have the opportunity to better serve you in the future.Sincerely yours,Ramon MakilanGeneral Manager
Anapat De Chavez
Ridge Room
Séjour au déc. 2024
En famille
1 évaluation
4.2/5
Très bien
Publiée le 27 janv. 2025
Most of the area are under renovation so we didn't get to maximize all amenities. But overall, it was a great vacation place for families.
Traduire
Réponse de l'établissement: Dear Anapat de Chavez,Thank you very much for the good feedback about your stay at Taal Vista Hotel!We are all very thrilled to see your positive ratings; it only confirms that you have enjoyed your overall experience that will certainly encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager
Jefferson Gamboa
Chambre lit king supérieur
Séjour au déc. 2024
En couple
3 évaluation
4.0/5
Très bien
Publiée le 6 fév. 2025
Very nice place. Staff was friendly and very accommodating. Checked in really late and had no issues.
Traduire
Réponse de l'établissement: Dear Jefferson Gamboa,Thank you very much for the good feedback about your stay at Taal Vista Hotel!We are all very thrilled to see your positive ratings; it only confirms that you have enjoyed your overall experience that will certainly encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager
Mary Laine Cua
Chambre Supérieure (lits jumeaux)
Séjour au déc. 2024
En couple
2 évaluation
5.0/5
Exceptionnel
Publiée le 24 mars 2025
Ambience was cozy. Check-in was smooth although there was a line because of the holidays. The restaurant crew was very attentive.
Overall, it was a nice experience to stay here and will definitely go back.
Traduire
Réponse de l'établissement: Dear Mary Laine Cua,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager
Invité
Chambre Supérieure (lits jumeaux)
Séjour au nov. 2024
En famille
6 évaluation
4.0/5
Très bien
Publiée le 23 janv. 2025
They should be more considerate of senior guests by assigning rooms that do not require a very long walk. But still it was a comfortable stay.
Traduire
Réponse de l'établissement: Dear Guest,Thank you for bringing your concern to our attention. We apologize for any inconveniences you encountered during your stay at Taal Vista Hotel. Your feedback helps us identify areas where we can improve, and we are committed to addressing the issue you mentioned. We strive to provide exceptional service to all our guests, and we regret that we did not meet your expectations on this occasion. We appreciate your feedback and hope to have the opportunity to better serve you in the future.Sincerely yours,Ramon MakilanGeneral Manager
Invité
Chambre Supérieure (lits jumeaux)
Séjour au mai 2024
En famille
4 évaluation
4.0/5
Très bien
Publiée le 28 juin 2024
I always enjoy staying here. Love the buffet breakfast. However, their rooms in the old building need to be updated, including their television. No netflix. Love the access to Sky Ranch.
Traduire
Réponse de l'établissement: Dear Guest,Thank you very much for the good feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager