Évaluations de Rihga Royal Laguna Guam Resort

Kind and friendly staff, good experience overall except some exterior areas that look kind of abandoned…

I booked ocean view but they served us partial ocean and parking view. I so disappointed and I requested to change another room but they said no more room available to change even though it seemed to me that so many rooms are vacancy. There was bad odor on the shower curtain and so a lot of dust. It was very senaitive sound from next room though the connected door. There was no privacy at all. In the midnight, alarm sound rang and some Chinese announcement from speakers. We were really scared and panic for a while. I didn't even have any picture to upload from the hotel. I am sorry but I won't to visit there again. Thank you!

stay was amazing! i would recommend to anyone visiting Guam.

We stayed a night in a renovated standard room, then upgraded to a Laguna suite which is the same as 2018. We enjoyed both rooms but prefer the renovated start room. As for management and staff, they were excellent from the front desk, the Point and all the restaurant outlet staff. Manny, Alex, April, Jasmine, and Briana keep up the great service.

Overall, the place gives a rustic feel especially the room. It makes one feel that it needs some kind of renovation.

위치가 좀 떨어져 있지만 너무 조용하고 좋운 호텔입니다. 모든객실이 오션뷰였고 투몬에 있는 유명한 호텔들보다 조용히 쉬고 놀기 좋았습이다. 시설이 좀 노후되긴했지만 가격대비 훌륭한 호텔입니다. 풀바에 음식과 칵테일도 싸고 맛있고 좋았어요 무엇보다 직원들도 친절하고 수영장도 깨끗했어요

如果你是去度假，就不要選擇這家酒店。前台服務人員還是很熱情的，但是酒店設施確實很陳舊。最不能忍受的是房間打開就有很濃的黴味，我們不得不整晚開着連接陽台的門睡覺。但即便是這樣，黴味也沒有減輕。浴室的水池也是壞的，也請了工作人員維修。我們是飛機取消所以臨時訂的這個酒店，將就着住了一晚，但如果是特地過來度假的話，千萬別選。

これが5つ星ホテル？というくらい疑問の残るクオリティ。日本のリーガロイヤルはとてもいいけどその感覚でここ泊まるとがっかりします。プールはとても綺麗だけど部屋は普通の広さ(2つ星ホテル泊まったときと同じくらいの広さと清潔さ)コロナ明けで人手不足？なのかトイレは所々壊れてたり、部屋は掃除されてなく、頼むと超適当な掃除。いいホテルと思って予約しただけにがっかりなことが多かった。

第二次入住了，位置有點偏，自駕入住很方便，性價比高，停車場很大，無邊泳池賞日落是一大亮點

繁華街より少し離れているので静かなひと時を過ごせました。夜遅くまで遊ぶのであればタモン地区の方がいいかなと思います。 スタッフは皆さん親切で、ホテルステイを楽しめました。

クラブラウンジは朝食でしか使用出来ませんでした。また、カクテルタイムも、宣伝にカクテルと書いていたのにカクテルは一切なかったです。 朝食の味は普通ですが、野菜や果物やパンには虫がけっこうたかったいました。 部屋やプールは良かったです ですが、夜中でも部屋の掃除をしており、清掃員が隣の部屋の扉をバタバタ締めるので、何度も起こされました。 建物自体は古いので、けっこう響きます。 また、1日だけ、下の階の中国人が24時頃までパーティーをしており、うるさ過ぎて不快でたまりませんでした。 注意をしましたが、騒ぐのをやめてくれませんでした。 静かなホテルと思って予約したので、残念でした。

乾淨整潔，床上用品質量不錯

투몬 시내랑은 거리가 좀 떨어져 있어서 렌트를 하지 않는다면 조금 불편하긴 하지만, 리조트를 내가 빌린 것 마냥 조용하고 편하게 이용하고 싶으신 분들에겐 아주 좋은 선택지예요:-) 스탭들도 매우 친절했습니다. 리가로얄에서 2박 후 두짓비치로 옮겨 2박을 더 했는데, 두짓비치는 너무 시끌벅적한 느낌이 있었어요. 인피니티풀은 예쁘고, 룸 오션뷰도 매우 좋습니다. 조식같은 다이닝은 이용하지 않았구요, 룸 컨디션이나 시설은 좀 낙후되어 있긴 합니다. 하지만 기대를 안하고 갔는데 생각보단 훨씬 좋았어요. 너무 습하지도 않고 적당히 깔끔해서 좋았습니다. 가성비 좋은 호텔이에요!

服務人員都特別好。前台小姐姐幫了很多，幫忙定出租車。解決各種疑問。免費的去奧特萊斯的班車。