Castle Hotel Grof Degenfeld Superior

Stayed there for one night on our way from Debrecen to the tatra. We should have booked more as the hotel was peaceful and had a very nice service. Room was spacious, clean and well designed. Airco was helping with the hot outside temperatures. The swimming pool where we were alone was also a perfect cool down during the day. The wine tasting is purely as tasting which is nice before buying them and really helpful. As biologist I hoped to get some more information about the field and crop but it was restricted to the cellar and some of the production facilities. Service was really friendly as I did a mistake with the booking and they helped me to figure out the details and some cashback. All in all would go there again.

We spent a whole week at this wonderful hotel while visiting various places in the Tokaj region. Comfy, clean, nice, calm, professional, beautiful, etc. The staff is friendly and helpful. There was only one young lady - maybe on internship - at breakfast who needs some extra training how to treat guests ... It seemed she was bored ... All the other members of the staff did their best to make us feel good. Whatever we asked, they did not hesitate to help us. Transfer to other towns is available at a fair price, which is really nice especially if you are in a wine region:) We had dinner in the hotel restaurant several times and were always satisfied with what we got. The portions are smaller than we are used to but enough and really delicious. We enjoyed the "wine dinner", too. Thank you very much!

Very kindly stuff. Great location with amazing view around. Our VIP suite with balcony was fantastic. Good swimming pool. Great service. We were a bit disappointed with dinner which was included in half board. It was not a buffet as is customary in hotels with half board, these are choosing a dish from the menu, when for some of the dishes an additional fee had to be added.

We made a last minute reservation and the staff made every effort to accommodate us. The reception was very kind and the man who gave us the tour was very knowledgeable and gave a great tour. This was honestly the best wine tasting experience I have ever had. The wines are excellent and the guide was amazing. The wine tasting room was elegant. All around a great experience. We plan on coming back to stay at the hotel.

The hotel is located in a beautiful building, we stayed in the suite, the bed is old with uncomfortable mattresses. We came to stay at the hotel because of recommendations about the restaurant, as the size of the view is the size of the disappoin**ent, apparently in the evening the chef did not feel like working. The service at the hotel is horrible, there is no one to help with the luggage, the hotel staff gave us the feeling that they were doing us a favor to stay at the hotel. This hotel is not recommended.

To start with, the reason for me traveling to Today was business. I was looking for estates to work with for my soon-opened business in wine. I wanted to visit estates as a guest to have an objective experience before talking business. We booked ourselves a stay at this German Countess owned 4* hotel (probably, one of the most hi-end accommodations in Tokaj). A night in a castle with a wine dinner and other perks to enjoy our last night in the region and to treat ourselves. I will try to be as objective as possible, so here's my observations: - I sent a message to them with a booking at least a month in advance of our arrival - no one got back to me. Then I sent an email, then a reminder, then I called and finally got to speak to someone at the reception but a meeting with a winemaker or a cellar visit couldn't be booked in advance; - Upon arrival there has been a confusion with an additional package that we booked. So they did not see us booking the package everybody else who stayed at the hotel seemed to be having. There was no difference in price, so they agreed to offer us a bottle of wine and a guided tour to their cellar as a part of the package; - The tour was in Hungarian, no English tour available performed by an excellent local guide who did her best trying to translate for us from time to time. Yet it was not a winery team member, which we understood as we were visiting in the middle of harvest; - After the tour we been called by reception- the winemaker wanted to meet downstairs! When I came down a poor guy didn't know why someone asked for him, yet I explained everything in my note to reception waaay in advance. He was kind and very friendly, invited me next morning to see the winery and have a little tour and chat. It was lovely to meet him; - the dinner we had booked was called a Wine dinner (fine dining) and it was supposed to be guided by a sommelier. That's why we didn't take a separate tasting. Unfortunately, we were served by two waiters who did not explain anything more than wines names, one was not speaking good English and didn't know the vintage we been served. Dinner was okay, the dessert was horrible; - We've been never offered welcome drinks which were a part of the package even after I mentioned it to a receptionist; - Breakfast was poor, nowhere close to 4*; - No complementary water in the room; - Upon checkout the trainee and her buddy tried to charge us for a wrong room. We noticed that, asked to correct the payment. The service was friendly but unfortunately it was the last drop for me. The experience was ruined. Besides our spoiled accommodation/services experience, the wines were rather mediocre. Their 5 puttonyos Azsú seemed unbalanced with way too high acidity that distracted from the flavours. The estate has a great potential for wine tourism, a beautiful location in the middle of gorgeous vineyards, a rose garden, fitness facilities and an open pool, a lovely restaurant and overall interior, nice roo

Situato in mezzo alle vigne, questa villa con cantina annessa offre un soggiorno in questa regione molto apprezzabile. La stanza è grande, il bagno meno. Struttura non modernissima che avrebbe bisogno di una rinfrescata. Non c’è SPA. In compenso, personale delizioso, visita alla cantina con guida espertissima che ci ha fatto apprezzare la cultura di questi vini che abbiamo poi (sempre guidati) degustato la sera a pranzo. Ottimo cibo. Consiglio una breve passeggiata tra i loro vigneti fino alla sommità della collina con la piccola chiesa di santa Teresa. Si ha una bella vista anche sull’immensa pianura. Non perdete la visita alla cantina.

У отеля красивое здание и большие номера. На этом плюсы отеля заканчиваются. АБСОЛЮТНО не ориентированный на клиентов персонал. Встречает и провожает с таким видом, что «опять вы приехали и нам надо работать»))). Мнение гостя о проживании тоже не интересует. Качество еды плохое, обслуживание медленное и тоже оставляет желать лучшего. встречает и провожает без В других подобных отелях за такие же деньги (220€ за ночь) есть внутренний бассейн, зона СПА и всегда предлагают welcome drink. Совет от профессионального маркетолога: откройте одну бутылку шампанского из вашей же винодельни - на 10 бокалов хватит , а настроение у гостей будет лучше!