Klayman Diamond Aparthotel

Our first visit and it was amazing! The apartments were superb, extremely clean and full of equipment. Our balcony was excellent with fantastic views. The pool was one of the best I have ever used, great staff and service was great, location was handy too but high up so we burned calories walking up and down the hills! Thoroughly recommend, in fact we are already booked again for next January.

Spent 10 days here over Christmas 2023 and had a brilliant time barring one issue which I’ll get on to later. Arrived and had to wait a hour for room to be ready but when we ordered a drink and sat down looking out to the views….didn’t mind one bit. Apartments are very spacious with everything you need in Aparthotel. Don’t worry about anything, they have the lot in there, hairdryer, all kitchen items, iron and ironing board, everything. The bed was ok to sleep on but seemed to get worse as nights went on with noise when you moved. This issue I had was the TV, we went out all time and had day trips but on days we had nothing planned we’d be in our room and it had 60 channels, only one English speaking channel on there….Sky News that repeats everything every 15 minutes and was very annoying and to say there’s a lot of English people there I’d of thought this would’ve been sorted but no. Staff were all brilliant and I really mean that, all 4 bar/breakfast staff were lovely (thank you if you read this), managers, again brilliant and friendly. The place is spotless, lovely pool area with bar and like I said great views. The wife and I ate out at most of restaurants in town but we both agreed that the food at Klayman were by far the best so hats off to chefs! My other point I’d like to raise is this, Klayman Diamond is at top of the town, walking down is fine but walking up all those streets was fun, your legs really ache but even now at 2am writing this, it brings a smile to my face thinking about all times we walked up and rested every few steps…. Great memories! We had a brilliant Christmas with you and would highly recommend these aparthotel to anyone. Thank you for the memories!

This is a fabulous place to stay . The customer service is second to none ,from the moment we arrived at 9.15 pm and the gentleman on reception offered to lend us his car so that we could get to the supermarket before it closed , to the young lady at the pool bar who remembered that my husband had asked for orange juice instead of pineapple juice in one of their amazing cocktails, to the cleaners who kept our apartment so clean throughout our stay with clean towels every day. The apartments are spacious, modern, well equipped and have fabulous views. The pool area is gorgeous , clean , tidy and with those amazing views plus the bar has happy hour everyday and serves lovely cocktails. We had a fabulous time and want to thank all the staff … they are all stars. Unfortunately the resort of Los Gigantes leaves a lot to be desired but these apartments are a real gem.

This is the second time my partner and myself have stayed here in the last 12 months. I would not fault the standard of the accomodation and the general pristine cleanliness of the whole resort. Excellent cleaning service on a more or less daily basis from the very friendly housekeeping staff. However, as a couple who enjoy cooking and utiliising the fabulous local seafood and produce I have to say that the kitchen facilities and utensils are somewhat lacking. No big deal but it could do with a certain amount of upgrading. Lastly, as Ive said this is the second time in a year we have been here. Both times we have had a room on the first floor. Be warned if you like a view. At the moment the palm trees are currently highly overgrown and obscure virtually what should be an amazing view over the harbour and out to La Gomera. We did ask on our initial arrival if we could be moved to the second floor because of this and were told by a rather surly and unhelpful member of staff who's name started with a letter T, that this was impossible as they were fully booked. However, the above apartments were largely empty the week we stayed. Hey Ho! I would still recommend these appartments to anyone looking to visit Los Gigantes, but wonder what you have to do to be allocated to get onto the second floor for the great views? Maybe it would be an idea to change the info on the booking portal to specify exactly where you will be situated and on what floor, rather than leave it down to in our case, a rather unsymphathetic member of staff who actually rolled his eyes and sighed deeply when we dared to ask for a move up top! Got to laugh though!!