Citizen Square, No.86 First Street, Economic and Technological Development Zone, Binhai New Area, Tianjin, 300457, ChinaVoir les informations sur l'hôtel
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1 nuit
Commentaires des voyageurs
9.3/10
Bien
1563 évaluation
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Évaluations vérifiées
Emplacement9.3
Commodités9.1
Service9.3
Propreté9.3
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Toutes les évaluations(1563)
Évaluations positives(1506)
Évaluations avec photos/ vidéo(355)
Personnel d'accueil amical(235)
Petit déjeuner délicieux(153)
Piscine remarquable(98)
Parking pratique(97)
À proximité du métro(46)
Idéal pour les enfants(38)
Piscine propre(14)
Bon café(14)
Évaluations négatives(57)
KimSewon
Chambre double supérieure
Séjour au août 2024
Voyageur d'affaires
2 évaluation
10.0/10
Exceptionnel
Publiée le 24 sept. 2024
The best hotel ever in China.
Staff is so nice and room is clean as well.
Definitely I will come back again
Traduire
Réponse de l'établissement: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨。
Jonathan
Chambre (lit queen size, promotion spéciale)
Séjour au mai 2024
En famille
19 évaluation
10.0/10
Exceptionnel
Publiée le 3 juin 2024
Close to the new area amenities and the Binhai Library, which we wanted to see. Also close to the railway station. Parking was very convenient. Hotel staff were all friendly and very accommodating. Hotel was clean and felt safe. Got a good night sleep. Rooms were clean. Would stay here again.
Traduire
Réponse de l'établissement: Thank you for your positive feedback. It is our greatest honor to receive your recognition, and it also gives us tremendous motivation to continuously improve and innovate in our future services. We look forward to your visit again, and we will wholeheartedly serve you!
Keshin
Chambre double supérieure
Séjour au oct. 2024
Seul
21 évaluation
5.0/10
Publiée le 23 janv. 2025
Extremely uncomfortable stay during winter. The hotel heating worked extremely well… too well in fact… the room felt like an oven at 28 degrees. A/C could not be adjusted as cooling is turned off during winter. Had to settle for a room change to one that was not sun-facing and was an amazing 2 degrees cooler! Did not manage to get any sleep unfortunately.
Traduire
Réponse de l'établissement: Thank you very much for staying at Tianjin Binhai Rezen Hotel and providing us with your valuable feedback. Considering the low outdoor temperature in winter, in order to provide better service, our hotel has upgraded the room types for all guests. Due to the poor guest experience caused by the room air conditioning temperature, we are very sorry and have made adjustments to take into account the needs of different guests. Once again, thank you for sharing your accommodation experience with us. We sincerely apologize and look forward to your visit again
Aye
Chambre double supérieure
Séjour au juin 2024
Voyageur d'affaires
2 évaluation
9.0/10
Excellent
Publiée le 16 août 2024
Good location. I stayed here many many years ago when it was named Holiday Inn. Surprised seeing they maintain quite well.
Traduire
Réponse de l'établissement: 最美的事不是留住時光,而是留住記憶,如最初相識的感覺一樣,哪怕一個不經意的笑容,便是我們最懷念的故事,很高興看到您在天津濱海麗呈酒店度過一段歡樂的時光,我們期待您再次光臨,祝您旅途愉快!
Edward
Chambre double supérieure
Séjour au mai 2024
Autres
2 évaluation
6.5/10
Publiée le 30 juin 2024
Friendly staff and in a great location to visit the TEDA Soccer Stadium (the reason for our visit). The room was ok, a bit dated and the bed was comfy. My main issue was that the room smelled like stale cigarette smoke. The breakfast was nice.
Traduire
Réponse de l'établissement: Thank you for your positive feedback. It is our greatest honor to receive your recognition, and it also gives us tremendous motivation to continuously improve and innovate in our future services. We look forward to your visit again, and we will wholeheartedly serve you!
Dandoval
Chambre double supérieure
Séjour au août 2024
Voyageur d'affaires
21 évaluation
8.0/10
Très bien
Publiée le 28 oct. 2024
Not much to say about this one. It's a so so hotel without much around it.
Traduire
Réponse de l'établissement: Dear guest: Hello, thank you for your review! The hotel advocates "attentive service", and we are actively discovering opportunities to provide you with services, offering you a more satisfactory and comfortable resting environment! Your satisfaction is our pursuit! Looking forward to your visit again.
Graham Headlam
Chambre double supérieure
Séjour au oct. 2023
Seul
18 évaluation
10.0/10
Exceptionnel
Publiée le 13 nov. 2023
Brilliant experience. Really nice hotel and very welcoming staff. The desk clerk was fluent in English which enhanced my whole experience. Great breakfast. Highly recommend.
Traduire
Réponse de l'établissement: Thank you for your positive review. It is our greatest honor to receive your recognition, and it also gives us great motivation to continuously improve and innovate in our future services. We look forward to your visit again, and we will wholeheartedly serve you!
Invité
Chambre double exécutive
Séjour au déc. 2023
Voyageur d'affaires
1 évaluation
6.0/10
Publiée le 31 janv. 2024
Good position but old, need to be refurbished
Traduire
Réponse de l'établissement: Dear guest: Thank you for staying at Tianjin Binhai Rezen Hotel and providing valuable feedback. Please accept our sincere apologies for any inconvenience you may have encountered during your stay. Over the years, many hotel employees have taken careful care of the hotel's facilities and equipment. The hotel management is actively organizing updates and replacements for easily worn and outdated facilities and equipment. Once again, we deeply apologize for any inconvenience you may have encountered during your stay. We sincerely hope to hear your more detailed opinions and suggestions to improve our service and product quality, If you have any questions, please feel free to call the hotel guest service manager. We will arrange a dedicated person to serve you and sincerely look forward to your visit again.
Réponse de l'établissement: 尊敬的賓客:您好,感謝您入住天津濱海麗呈酒店,首先我們十分抱歉未能給您帶去您應該享受的高品質服務,在住期間您反饋的隔音不好,我們工作人員第一時間上去提醒隔壁房間客人聲音放低,後又第一時間給您升級商務雙床房,全程我們工作人員都在向您道歉,另外您反應的車場不抬桿問題,我們當日已檢查停車系統並未發生異常也未曾接到其他客人反饋不抬桿問題,您退房時我們前台主管及房務部總監全程在低頭低腰道歉並未跟您吵架,我們的服務宗旨是顧客至上並一直在安撫您的情緒,談話中我們一直努力爭取補償您的損失,跟您協商房費打折以表我們酒店對您的補償,攜程應該跟您聯繫打折房費問題,相信您也收到我們的誠意了。我們酒店會在設施上進行改善並不斷提高服務標準確保每位來到我們麗呈酒店的客人都能開心滿意。
Réponse de l'établissement: 非常感謝您選擇入住天津濱海麗呈酒店並抽出您寶貴的時間給我們留下您珍貴的入住體驗,非常開心收到您對我們酒店的肯定及工作人員服務的認可。我會將您的反饋和我們的團隊成員一起分享,這是對我們酒店所有成員孜孜不倦,努力工作最大的鼓舞。我們將堅持不懈提升我們的服務質量,為所有選擇我們酒店的客人都能輕鬆入住,盡享優越。再次感謝您與我們分享您的住店體驗,我們真誠地期待您的下一次光臨。