Pampa Lodge, Quincho & Caballos

Very nice hotel to discover the Torres del Paine park. The location is magnificent, exceptional view of the mountains, horses everywhere, a real cinema setting. On the other hand, the breakfast is frugal and the staff service a little cold and impersonal considering the price charged.

We only had dinner, but it was the best meal I had so far during this trip to Argentina and Chile. The tomato soup simple but rich in flavour and different textures. And the grilled salmon! A true masterpiece. Nice and crispy outside, moist and tender inside. Superb service too. All perfect.

We love this hotel, it's a little gem in the area. Be far, this establishment has the best view in all the hotels in the area, right be the river edge, all the rooms have the view of the river, pampa, and the Massif mountains. Nice little boutique operations, very relaxing, and true patagonia feel. Love the horses around the property the the working dogs. The staff are very friendly, the activity guy is very knowledgeable and provide informative tips wether you do the excursion yourself or with a tour. We also stay at the Rio Serrano just "next door" which is also. good, but would recommend this one in a heart beat and would come back and stay here again.

Pampa Lodge was simply magical. Pampa Lodge itself is super cozy with wood decor, fireplaces & large windows with Torres Del Paine (and horses) in the background! The hotel restaurant was really enjoyable and felt the packed lunch was one of the better we have had. We stayed in the “Cuernos” room on the second floor and it was spacious with a great view! One thing to consider is it is windy so some nights you could hear the wind on the windows. Maybe it would be a little less noise if you were on the first floor (and sacrifice the view)? In an area where $1000 USD per night hotels are the norm, we felt that Pampa Lodge was a steal for one third the cost & still very close to all the action! If you are someone who likes smaller boutique hotels instead of larger hotels with mainly tours groups inside, Pampa Lodge is for you!

This is a smallish upper scale lodge with great views over the mountain range of Torres del Paine. Horses are grazing on the grounds and you can see the mountains on the other side of the river. Rooms are comfortable and the restaurant is probably one of the best in this area, although it can get very crowded.

The lodge is in an amazing location, has a fantastic restaurant (best food in Chile for us) and views that are breathtaking. The tours from the lodge with Sebastian the guide were just amazing and the horse riding was a bucket list item. The staff are the friendliest and most helpful they could be and made our stay simply amazing. We were sad to leave - this was just an awesome four days.

If one is traveling to Torres del Paine NP it is very isolated requiring staff to live on site and food, etc. to be driven in from Puerto Natales about 90 mins. away. Thus almost all accommodations just outside of the park (like this one) or inside tend to be very, very expensive yet not all-inclusive in general. The lodge is quite elegant-the rooms all have HUGE glass windows which is required to present the stunning vista of the mountains and landscape/river. And the rooms are also quite large. They also have horseback riding facilities on site which was very convenient as the 1/2 day ride was a nice, relaxing experience. And the staff, particularly Andrea, was pleasant and helpful-she was able to change my room to get closer to the wifi router so that I could actually research how I would navigate the National Park in my rental car. Management needs to add routers all the way down the lodge-the room I was changed to was just above the lobby/dining area. The breakfast was pretty typical of any hotel breakfast style in Chile that is always included-again, at the quite high nightly price, it should be resort, not hotel level. Also, the room should have a mini-fridge-again, I had a rental car that I drove in from Puerto Natales where I stocked up on drinks, etc. Also, while it was unseasonably hot the 3 days I stayed there in mid-Dec. (start of summer-one day it got up to 75F!), it would be a good idea to have a portable fan in the room or at least available since with the huge glass windows for the view, well, the room heated up way too much during the day while I was out but housekeeping didn't lower the shades after cleaning the room or even open the side glass window vent to let fresh air in. Finally, upon arrival in the parking lot, there is not even a sign of where to go-there are a few buildings on the property (one the restaurant and the other the staff quarters) that are right next to the parking lot whereas the actual lodge is quite a walk-at least they have a hand truck to get your luggage moved into the lodge.

The lodge is set in a stunning location and nicely designed, with the emphasis on wood as a material. The rooms are spacious and modern, with excellent showers and beautiful views. Some have called them spartan, but this is probably deliberate and while not luxurious, the minimalist décor suits the natural setting and it’s all extremely comfortable. The lounge and restaurant area is a wonderful and cozy space looking over the mountains and river valley. Breakfast was good if not spectacular and in contrast to others, I had pretty reliable WiFi access everywhere including the bedroom. Unlike the common experience in Chile, the staff were very friendly and helpful. The downside is that this is a very expensive option, given its lack of outright luxury and this applies particularly to the attached restaurant, where even a hamburger comes in at over $25USD and the food isn’t great. While you appreciate you’re having to pay for the isolation and for the privilege of staying in one of the most beautiful places on the planet, value for money could be much improved.