Avis : Amaranthe Bay Resort & Spa

Réponse de l'établissement: We are truly overjoyed to hear that your stay at Amaranthé Bay was such a beautiful and memorable experience Vieestbelle! Your kind words about our team and the attentive care from F&B manager Karthi mean the world to us. It is always our goal to ensure that every guest feels valued and looked after, and knowing that your requests were met with care and attention brings us great satisfaction. We are delighted that you enjoyed the spaciousness of your room and the breathtaking views—it’s our aim to create a serene and comfortable environment where guests can fully unwind and take in the natural beauty of Trincomalee. Knowing that our breakfast added to your experience makes us especially happy, as we strive to start every guest’s day with something delicious and memorable. Your appreciation for the warmth and attentiveness of our staff is truly inspiring. At Amaranthé Bay, we believe that hospitality is about the small details, thoughtful gestures, and genuine care that turn a stay into a cherished memory. Your enthusiastic recommendation reflects exactly the kind of experience we hope every guest enjoys. We eagerly look forward to welcoming you back, where we will strive to create yet another extraordinary stay filled with comfort, relaxation, and heartfelt service that makes every visit unforgettable. With Waves of Care, Amaranthé Bay.

Réponse de l'établissement: We truly value the time you took to share your experience at Amaranthé Bay Resort & Spa. It brings us joy to hear that you were able to enjoy our friendly welcome, reliable Wi-Fi, and the relaxing moments by the pool – small details that we hope make every stay feel special. We also sincerely appreciate your honest feedback regarding the lake view, breakfast, and restaurant experience. While we’re glad, you had the chance to explore nearby dining options, your comments help us identify areas for improvement so that future stays can be even more enjoyable. Every suggestion is important as we continuously strive to enhance the experiences we offer. We hope that, despite these points, you were able to feel the charm and tranquility of our resort and the natural beauty of Trincomalee. It would be our pleasure to welcome you back for another visit, where we aim to provide an even more memorable stay – with relaxing poolside moments, delightful meals, and the warm hospitality that defines Amaranthé Bay. With Heartfelt Tranquility, Amaranthé Bay.

Réponse de l'établissement: What an absolutely breathtaking review—thank you from the bottom of our hearts for such kind and uplifting words Geoffroy! To know that every element of your stay—our welcome, service, surroundings, atmosphere, and hospitality—came together to create a truly memorable experience is the highest compliment we could receive. At Amaranthé Bay, we pour our hearts into every detail, and your appreciation reminds us exactly why we love what we do. We’re especially touched by your mention of the discreet yet ever-present attention provided by our team. Delivering this balance—where guests feel both cared for and comfortably at ease—is one of the cornerstones of our service philosophy, and it’s deeply rewarding to hear that it resonated with you throughout your stay. Your thoughtful comparison with your previous accommodation is both humbling and encouraging. To be seen as a true 5-star experience, offering 5-star service, is exactly what we strive for each and every day. Your words have brought immense pride to our team, who work with quiet dedication to ensure our guests enjoy a seamless and enriching experience. And we must say—it was such a pleasure to see the lovely pictures you’ve shared from your time with us. Capturing and sharing those beautiful moments not only brings joy to our team but also helps future guests get a glimpse of the magic that awaits them here by the bay. Thank you once again for choosing to stay with us and for sharing your experience with such enthusiasm and sincerity. It was truly our pleasure to host you, and we hope to welcome you back one day soon for another extraordinary escape—where tranquillity, beauty, and heartfelt hospitality meet With Endless Gratitude, Amaranthé Bay

Réponse de l'établissement: We are thrilled to hear that you and your friends had such a wonderful stay at Amaranthé Bay Resort & Spa Camille! It’s fantastic to know that our attentive and friendly team made a positive impression and contributed to making your visit memorable. We’re delighted that you enjoyed our spacious pool – it’s one of our favorite spots for guests to relax and unwind, and we’re so happy it added to your experience. Creating an environment where friends and loved ones can gather, relax, and make lasting memories is always our goal, and your kind recommendation truly means a lot to us. Thank you for sharing your feedback! We look forward to welcoming you and your friends back for another enjoyable and unforgettable stay in Trincomalee. With Ever-Welcoming Hearts, Amaranthé Bay.

Réponse de l'établissement: We are truly delighted to read your wonderful feedback and to hear that your stay at Amaranthé Bay Resort & Spa was nothing short of superb Amandine! It’s incredibly rewarding to know that our commitment to high-quality service, warm hospitality, and premium comfort contributed to making your visit memorable. Our team takes great pride in providing attentive and friendly service, and your kind words acknowledging their efforts are deeply appreciated. We’re thrilled that you enjoyed our pristine pool and found the hotel exceptionally clean – maintaining a welcoming and relaxing environment for our guests is always our top priority. Your recognition of our service and facilities inspires us to continue exceeding expectations and creating experiences where guests can unwind, feel cared for, and truly enjoy their stay. We would be absolutely delighted to welcome you back to Amaranthé Bay Resort & Spa for another relaxing and unforgettable visit. With Our Heartfelt Regards, Amaranthé Bay.

Réponse de l'établissement: Thank you so much for taking the time to leave us such a glowing 5-star review Gimeno ! We are absolutely thrilled to hear that you had a perfect stay and that the upgrade to a room with a magnificent Jacuzzi added an extra touch of relaxation to your experience. It’s wonderful to know that our team’s attention to detail and dedication to providing the best service made a difference during your visit. Your praise for the professionalism of the team means the world to us, and I’ll be sure to share your kind words with everyone involved. We’re also delighted to hear that you enjoyed your dining experience at our restaurant. We work hard to ensure that every aspect of our guests’ stay is top-notch, and knowing that it contributed to your overall enjoyment is incredibly rewarding. Your feedback serves as a great motivator for all of us to continue striving for excellence, and we can’t wait to welcome you back to our slice of Sri Lankan paradise for another memorable stay. Thank you once again for your generous review! Gratefully Yours, Amaranthé Bay.