Park Exotica Resort Udaipur

Dear Park Exotica Spa & Resorts-Udaipur Team, I am writing to share my recent experience at your esteemed resort. My friend’s family and I had booked a stay at Park Exotica for 2 rooms for 2 days, from April 29, 2024, to May 1, 2024. The serene surroundings and warm hospitality immediately made us feel welcome. However, on April 30th, tragedy struck. My friend received the devastating news of his younger cousin’s passing. In this difficult moment, we needed to return to Ahmedabad urgently. We approached the hotel ***ager, Mr. Aditya, prepared to pay the room charges for our early check-out. To our surprise and immense gratitude, the Owner/***agement Head waived our room charges. Their compassionate gesture went beyond business—it exemplified true hu***ity. We extend our heartfelt thanks to all the staff members, the ***ager, and the Owner of Park Exotica Spa & Resorts, Udaipur. Your actions serve as a shining example of empathy and compassion. Today, we see the best example of how hu***ity triumphs over money. Great, sir, Thank you once again for your kindness.

Resort is beautiful. Room was good. We had biryani at lunch was good. We booked our stay for one night via MMT. We decided to extend our stay one more night and spoke to the reception guy in the evening about next day rate to extend our stay. The executive offered us x rate and said that will we consider more discount for you. We were happy that we are going to stay one more night in this beautiful resort. Next day morning we approached the reception and the gentle*** offered us the same X rate and offered us some discount which we paid via GPay and done the further formalities. But shocking moment encountered us……… That reception gentle*** came to us and said that he spoke to his ***ager and his ***ager said there is no room available tonight. I am my wife surprisingly looking to each other and asked that guy why you just taken our booking and we paid for this, even you offered us the different rooms as well and how come all of sudden no room is available. He said that his ***ager Mr Aditya told him to offer us 30% expensive rate than what we have just paid. Shocking for us ……. I spoke to Aditya on phone and he started teaching me about hotels dynamic rate system….. actually this all happened because our first booking which I had made via MMT was on double the price of what hotel reception offered me. Aditya is a smart player he knew what amount I had paid through the MMT and wanted to get more money out of my pocket. Well I have no complaint about the reception guy who got embarrassed during all this conversation. That poor guy folded his hand and feeling sorry to us and said he can’t do anything because Aditya is the ***ager and his decision is last. Well all this happened for just 1000 rupees which Aditya wanted extra from our pocket. He didn’t realise about commitment which had been done by the team to guest. He neither has respect for his team nor for guest. He is has zero hospitality inside him. He has no value for guest’s experience. We decided to move out from there immediately. I think the upper ***agement should take this issue on a serious note and must speak to Aditya.

I am come to 26/1/24 a resort is not good, food is not good , toilet is not clean, some bad small is come in resort, I personally not stay here. , common garden not clean, so I don’t like this resort. And bad small is coming in toilet,toilet and room not clean poper clean,and breakfast is not good , number of items is missing. So I personally say that don’t go this resort.

Amazing property had so much fun….. ambience was so peaceful and relaxing… rooms were very comfortable and clean….. staff was very cooperative… food was very nice…. Overall loved the propeyand loved our stay

The rooms were very nice and the service provided by the staff was also very good. All the amenities like swimming pool, gym and the restaurant were also very well maintained. The resort also provides with a massage center. Overall it was a very nice stay.

Good Place to Visit. nice Hospitality nice pool. Check weather before visiting. Nice Food. Staff is good. Udaipur is a happening place. Resort location is also awesome. Nice Greenery. Pool side timepass karo

Very good ambience , very green and lush resort. Food quality was also very good. The resort is also located very near to Fateh Sagar lake. Other locations are also very near by. Staff was also well behaved and supportive.

Staying in Park Exotica Resort was amazing experience for family ,Beautiful And Eco-friendly Environment With Peaceful Nature surrounding And All Staff members are Very hard Working And Helpful. Restaurant Food is Delicious.kudos to ***agement

It was the worst trip for me to stay.rooms and food are totally waste of money cancell all your bookings and refund your amount. "DONT GO IN THIS PROPERTY" even they allow outsider in pool without stay so it is not possible to maintain the privacy. Any one can come and swim with you and your family. I m not going to allow this thing after paying the money anyone can come and misbehave with my family.