We stayed here for one night primarily to get the "Unlimited" Vacation Package offered by Disney. We did unnecessarily splurge to get a Speciale Harbour View room, which offered lounge access and included breakfast in the Bella Vista Lounge. Since we only stayed for one night and we wanted to spend the most time in the parks, we were limited in our time in the hotel as check in is around 4 PM and we checked out around 8 AM to take advantage of Happy Entry into the park. As we were "speciale" guests, we were personally escorted to the Lounge on the 5th floor. There was a slight language barrier, but we were told to wait in the lounge with the very limited snacks and drinks until we could check in with one of the cast members. After about a half hour, we were given the keys to our room. The view was the best part. The room itself, although pretty was not great. One item missing was a USB outlet. We watched the nighttime show at DisneySea, but as you could only open the window a fraction of an inch, we could not enjoy it. When we tried to order dinner via room service, we were told it was "full" and would not be available to us. The shop in the lobby had minimal food items as compared to shops in the other hotels - we ended up going to Ikspiari for dinner there. I would not return to this hotel and would find a better hotel for much less money.
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