Hotel Premiere

C'était une si bonne affaire que j'ai pensé pendant mon séjour là-bas que ce n'était pas à l'origine un hôtel où l'on pouvait séjourner pour 35 EUR. Les installations sont propres et bien entretenues. Les serviettes et les draps sont également bons. Il y a aussi beaucoup de choix pour le petit-déjeuner. Le parking est fermé afin que vous puissiez laisser votre voiture en toute sécurité à Naples. Même si cela avait l'air un peu difficile le deuxième jour, c'était un hébergement d'un très bon rapport qualité/prix.

Nous avons passé un très bon moment la dernière fois et c'est pour cela que nous revenons !!!! hautement recommandé

We visited in August '23 for a week on the half board basis and had nothing but the best experience. The staff are exceptionally helpful and accommodated our various needs from leaving meals in our room when we were missing the dinner, researched routes and transport for us to visit Pompei and Ischia, and advised us on night life venues. The cleaning staff are doing an exceptional job! We had crisp-clean towels and linen every day. There was no speck of dust in the room and we found our stuff tidied every day. The bathroom was squeaky clean, the swimming pool looked-after. A special shout out must go for Mattia, Pasqualo and Chinzia for their personal touch, helpfulness and professionalism. There is absolutely nothing about the hotel that prompts an EBI hence five stars is fitting. We found that going half board was a good deal although most guests choose to eat dinners out. Ours consisted of a generous starter, the main and a drink. The a' la carte menu included a fairly comprehensive menu cooked to order. Lot's of sea food which was ideal for two red meat non-eaters. We thoroughly recommend staying here. Marta and Shahina

We arrived later than planned due to flight delays so had to pay more than agreed price for transfer. We were not given a family room, in fact we only had the double bed so had to ask for a camp bed so we stayed cramped in that room for a week. There is not a lot to do in the local area. The selection of restaurants in walking distance is limited. The pool and solarium shuts at 6 so there is no option to sunbathe or just relax after that time. Tha balcony to the room is tiny. You would really need to hire a car although it's quite unclear that is the case in the write up. There is a free shuttle available between 8.30 and 5 from the hotel to the local train station then its approx 40 min train ride and a further metro ride into the central station. It was a 5 hour round trip to pompeii. The staff were kind but spoke very limited English so were only able to provide limited assistance. Breakfast was OK, a fairly good selection of cakes and bread.

I have given it a 3 star rating because of the staff. One staff member in particular. If it wasn't for this staff member and the housekeeping crew, I would definitely give it a 2 star rating. I really feel that behavior and manners goes a long way. In this case it earned them 1 extra star from me. The hotel is situated outside of the main city of Naples. About 15 - 30 minutes away. Depending on traffic. Same distance from the Airport. Lago Patria itself is a very dated, boring, badly kept area. The hotel is on a very busy road with many other hotels and cafes very close by. It is in no way a 4 start hotel. Absolutely not. 3 star yes. The swimming pool area was closed off due to the season. Therefore I cant say much about it. It is very very clean but badly maintained. The corridors have broken and damaged walls, especially at the corners from where people have hit it with their luggage. The elevator buttons are broken. We booked a family room. As advertised we were supposed to get a room with 1 double bed and a bunk bed for 2 kids. What we got was a room with 1 double bed and 1 single bed. When we contacted the reception, they sent housekeeping crew up, who converted the sofa to a bed.... It was not even a proper bed. Once the sofa was converted, it took up almost most of the space in the room and it blocked the entry to the closet area. every time we needed to get to the closet we had to move the bed or climb over it. Highly annoying. Further more, On our first night we slept without curtains in our room. They had see through veil/net but not actual curtains. Opposite our room were a row of houses, apartments. In the evening if we had the lights on, everything was visible from outside. It felt highly uncomfortable to sleep in, especially because we have two young kids. The uneasiness that people could look inside. I reported it to the reception and was told that the curtains are in the laundry room and that no other room was available. They promised to hang the curtains up the following morning. Exhausted from our travel and being quite far from the city we didn't really have much options. We covered the windows by using our baggage's, chairs and towels. We went out for the day and when we came back in the evening, we had curtains. The restaurant is small and clean. Breakfast selection is normal and average. It is a super clean hotel. Every single morning the cleaning crew give the place a through cleaning. Pity that it is not maintained or up to date. Friendly crew. Clean Free parking Very good Wi-Fi Would highly recommend that they realize they are 3 star standard. In no way a 4 start hotel. Would I recommend it? Yes I would. The staff are friendly and helpful.

Carino ma niente di speciale e non all'altezza di un 4 stelle...delusione totale della colazione, personale presente alla colazione saccente e senza esperienza. "Tagliatela voi la torta.." maleducate e senza esperienza evidente. Oltre questo personale della reception, gentile e preparato!

L'hotel a prima vista si presenta bene, il personale è molto gentile e disponibile. La cosa che mi ha lasciata perplessa, ma è una regola affissa alla reception, è che bisogna saldare prima di iniziare il soggiorno, non mi era mai capitato. La stanza si presenta bene e molto spaziosa ad una prima occhiata, ma in realtà è da ristutturare. Mobili usurati dall'acqua (in bagno), carta parati strappata, divano letto con stoffa scritta, polvere a volontà vicino i comodini. Iacuzzi che perdeva acqua sul pavimento, che ovviamente ha rovinato nel tempo la panca. Abbiamo cenato una sola sera e devo dire che è stato buono e il personale disponibile ad accontentare la bambina. Siamo stati in inverno per cui non so d'estate com'è, ma il paese sembra non offrire molto.