Al Portico Guest House

We pre-paid to stay at this hotel before covid. Once covid happened they refused to give us a refund even though we were from Australia and unable to leave the country as we were locked down. I wrote many emails to them explaining what was happening and could we please have a refund as we cannot attend but was told no. Be careful of this hotel as they will take your money and if anything goes wrong, they do not care!

I feel like the photos advertised make the hotel look nicer than our room was. We found it easily enough using Google maps, about a 10 minute walk from the train station. We arrived late afternoon and a member of staff was still on site to check us in. Rooms were small as expected for Venice but the flooring was not as pictured, red stone with multiple cracks. The bed was very firm, I found it very uncomfortable but my partner didn't mind it. Not sure why there's a bath as it is so small, it would make more sense to have a walk in shower. Bathroom was a bit grotty and could do with an upgrade. We were there 2 nights and the bin wasn't emptied but bed was made. The location was ideal for exploring on foot. Overall, I believe this was overpriced for the quality but is similar to other properties in Venice. If I was going again, I would splurge a little to stay somewhere nice as it is a beautiful city.

· Nicola at reception was extremely helpful and provided us with all the tourist information that we needed to have an enjoyable stay in Venice. Our room was extremely clean and quiet and we felt very safe. Nicola was also helpful assisting with our bags on arrival and departure whilst we explored Venice. I would definitely recommend stay at the Al Portico! Thank you Nicola for making our stay so enjoyable!

Have just come back from a fantastic 4 days in Venice, staying at the Al Portico Guest House. The directions of how to find the guest house were really good and we almost felt like we were on a scavenger hunt. The staff were very helpful and provided us maps and lots of information on how to get to the places we wanted to go. The rooms were clean and very comfortable. The breakfast on the terrace each morning was a lovely way to start the day.

Ci siamo trovate benissimo, Nicola della reception è stato gentilissimo e bravissimo, location che consigliamo in una città magica come Venezia, se torneremo alloggeremo sicuramente qui 😀😀💪💪 ………..

Mio marito mi ha regalato un we aVenezia per il mio compleanno, e non crebbe potuto scegliere location migliore. Ad un passo dal centro pur risultando silenzioso. Camera ampia e pulita . Personale attento ad ogni dettaglio (Nicola top). Colazione abbondante servita in camera dalla signora gentilissima. Sicuramente torneremo .

Appena tornati a casa dopo due giorni passati qui siamo stati super contenti personale gentilissimo camere pulite posizione molto buona per visitare venezia sicuramente lo consigliamo a tutti e ci ritorneremo volentieri chissà.... Grazie ancora al signore che ci ha dato tante informazioni disponibilissimo (scusi ma non ricordo il nome) molto soddisfatti!

Posto molto comodo per spostarsi a Venezia, in una zona molto silenziosa. Personale gentilissimo che ci ha dato un sacco di ottimi consigli per ottimizzare il pochissimo tempo a disposizione che avevamo in città. Come hanno detto altri, la struttura, credo come molte di Venezia, è senza ascensore e il bagno è piccolo ma abbastanza funzionale. Mi aspettavo più chiasso dalle altre stanze, come capitato in molte altre strutture, ma evidentemente le camere sono ben insonorizzate. Se ricapitasse un'altra visita a Venezia ci tornerei:-)