Villaggio Hotel & Restaurant

We have stayed here a number times pre-covid and returned in Dec 2021, and always found it to be good. Since the previous time the breakfast area has moved and menu expanded for guests. The rooms we have had twin and family have all been clean and modern and of decent size, LCD TV, bathroom, chairs or sofa and desk. The food in the restaurant is good as is the breakfast, it has ample parking on site. We’ve enjoyed evening meals in the restaurant there in the past back in the summer 2021 the restaurant was closed and being redecorated we ordered a risotto from a near by takeaway and ate it sat outside in the hotel garden.

Awful place now it has been taken over and totally changed. Has a bar attached to it with a kids arcade area with an Indian restaurant in another part. Room was in need of some decorating, cold and fusty smelling with water damaged ceiling. No soap in the bathroom. Kids running around outside and making noise inside up to 11:30pm. Piles of rubbish in grounds and car park consisting of old furniture, fridges and other items. Looked like a junk yard. Definitely will not be staying here again under any circumstances. For £80 room only I’d rather stay in a B&B or a Travelodge! Avoid at all costs and don’t take any notice of the website or the company photos on here.

When we walked in there was rubbish in the hall and in an tesco trolly we had been in the room for 2 hours and a man came to the window we weren't even the ones staying we were there seing a friend man was very creepy friend said he was the receptionist spoke very rudely will never go there again would not recemend we believe he thought our friend was alone and had bad intentions

The room was clean. Comfy bed. Breakfast was of a good standard and well worth the extra £3 pp. When we arrived there was customers from the bar sat smoking at the entrance and one appeared to be being sick. When we got back later in the night we went into the bar which was full of people with young kids who seemed to let them run riot. Not relaxing at all. When we left in the morning there was a bra in the car park. Just a bit scruffy for our liking

Don’t go, hotel severely run down, paper thin walls, bathroom stinks of sewage, fixtures and fittings hanging off the walls, bedding severely needs replaced marks on the wall, paid £80 wouldn’t have paid £20, ignore pictures absolute dump of a place. For the price go to travel lodge and it would feel like 5 star after this.

This hotel is unkept, unhygienic and uncomfortable. None of the rooms are sound proofed. If you go on *********** a lot of the true reviews from December have been removed because they are of a similar read to mine. when we arrived there was a party going on that we hadn’t been made aware, until we were checking in. when we checked in our room was directly above where the music was coming from (room 23). The floor was bouncing in our room, it was that bad!! it was also very cold. we tried to turn the radiator on, but no heat came out!! The room looked dirty and smelled musty, the bedding looked grotty and the beds were uncomfortable to sit on, so god knows what they were like to sleep in …. we didn’t stay to find out. we went back to reception, the lady was good enough to understand and refunded us in full. However, even she said they need sound proofing!! Because the noise was horrific and we arrived at midnight after seeing Sarah Millican at Parr Hall, who was amazing btw.

If you want a TOTALLY FABULOUS HOTEL then there's only one hotel worth staying at, Villaggio Hotel as the staff are both very friendly and helpful. They make your stay so great that you are more than likely to come back again and again