The Chequers

Tried to redeem £5 of £15 spend e-mail which the server told me had been used before; it hadn't just the pubs usual useless IT. Complained about this pub before to area manager regarding service and nothing ever happens. The place charges premium prices for mediocre food and poor service.

Ordered a chicken sandwich and some onion rings. The sandwich had barely any chicken in it and only a scraping of avocado. The sandwich was meant to be served in sour dough bread but it was like a ciabatta roll also hardly any cheese. It was nothing like the photo on website. Not great. The onion rings were pale barely warm and a bit soggy. Nice cozy fire and friendly staff but I would rush back there

I had booked an evening to celebrate my 60th birthday with my family. I had booked the 'Festive Menu', I paid the deposit and recieved an email confirming that everything was ready for the evening of the 23rd at 7.30pm. We arrived at the Restaurant and were handed a sheet of paper containing a menu with at least 6 items not available. I told the waitress that I had booked the Festive Menu, she went away to be replaced by another lady, who I thought was the manager. She told us that the Festive Menu was available as of the 24th, and as my contact number was a French portable, they could not be be bothered to phone a French number. I then showed her the email confirming that I had reserved the Festive menu for the 23rd. She then went into the kitchen, to see what was available from the Festive menu, she returned only to say that a few dishes were available but no steak at all. As it was supposed to be a celebration, this was not acceptable, so after much discussion, we decided to have the deposit refunded and eat elsewhere. I was then told that the lady I had assumed was the Manager, was in fact a member of staff. I asked to talk to the manager, only to be told tjhat he was busy and would not be available until at least 10pm. We left the restaurant having been refunded my deposit, which because of the foreign exchange rates meant that I received less than I paid. In one word, our return visit, to a place we had eaten in before was a DISASTER.

Just got home after spending 2 days at this hotel. It was easy to find and easy and helpful at check in. We were helped up to our room which was spacious and clean. Big bathroom and very comfortable bed. We are definitely going to spend a few days back there in the future. The only downside was that there was no breakfast but if asked you could have a continental one. The staff were pleasant and helpful

Quite disorganised. There were a few of us but couldn’t order when one couple were delayed. Food was nothing special. Loyalty points for Vintage Inn not understood by the staff. I knew more about it than they did. In all not a great experience.