We ordered a cream tea and after quite a while of waiting, the scones arrived completely frozen in the middle. We sent them back and waited again. Whilst waiting, we realized that the cream smelled very sour and must have run bad a while ago, so we sent that that back as well. The waitress brought back the reheated scones (which were the same scones that we sent back and had been in contact with the bad cream already) and new cream. The new cream smelled and tasted fine and the scones were not frozen anymore but very dry. All in all a disappointing experience. I am very curious for the reply of the hotel, as apparently they insult every costumer, that gives a 1 star review, but I can't imagine how they are going to justify bad cream and frozen scones.
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