We knew that this Premier Inn did not have a lift, and we were given room 101 up on the second floor. We were offered help with our suitcase, which we declined, but we did not know then that it was up 35 steps. Typical Premier Inn room. The cleaning staff have still not been given the right equipment to do the job properly, so the edges of the room, and the edges of the long corridor, as well as those 35 steps are never cleaned. There are no instructions for any fire escape on the back of the bedroom door. That is because the only way out is via those 35 dirty steps. Only 1 hand towel for 2 people. Milk not replenished at reception. An interesting point, which Trip Advisor should investigate, is that people who make positive reviews for either this hotel or the adjacent Brewer's Fayre, have in the past, only made a maximum of 3 reviews. This, to me, suggests that they may not be genuine.
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