The Little Hide - Grown up Glamping

No customer service or help whatsoever. Showers/toilets were filthy. Power went out, called a few times and still haven’t received any call back since. Was luckily able to fix it with the trip box. Woman on the phone when booking was rude and unprofessional wouldn’t go again. Room was nice though.

Went here for a birthday get together. We booked all the pods and the yurt. All pods and yurt and cabin was fab. We has a great 2 nights. Easy to get into York. Toilet and showers where clean. We used the cafe for breakfast and it was a nice meal. Good value for what you got. Will I come back YES ....

I booked to go here for mine and my partner’s 5th year anniversary, we arrived here at 3pm as it stated check in was (after) 3pm they told us they’d send us an email on how to check into our glamping pod, 3 hours past whiles we was sat in the car on their site and no email was sent we tried to call them numerous times and they didn’t answer the phone we tried messaging them and emailing them and still nothing! At this point 4 hours had past since we was due to check in and still heard nothing so we had to book into a hotel for the night as we traveled 4 hours for this, it’s now Monday and still heard nothing from them not even an apology which is very poor and unprofessional after the inconvenience and stress they put me and my partner through on the day of our anniversary! It’s disgusting! Just wanted to say thank you to Agoda for issuing us a full refund on their behalf and also a 10% commission fee.

The location was lovely, being very close to York and the surrounding areas, and the pod was a good size and clean. The reason for the drop in marks is more to do with the “upgrade” and general items in the location. 1) I upgraded from a standard pod to a “posh pod”, being told that the furnishings and items (like tables) were different and “better”. In reality, there was no difference between the posh pod and standard. If anything, the furnishings in our pod were actually at a lower standard than the other pods. 2) The featured additions - tables, bbqs, chairs, etc are all very dated and used - most of the metals are badly rusted and the sofa in our room was particularly garish. 3) No urgency with customer service. My initial call to upgrade to the property was ok, though the lady didn’t see all too “upbeat” - fair enough, may have been busy/having a bad day! But I’ve had no response to my email, about the “upgrade” and being disappointed with it, a day and a half later. All in all, the location and site is good in a pinch - but I’d recommend saving £20 a night and just opt for a standard unit. It’s almost like you’re paying less to have a dog than if you do, rather than for better furnishings. Note: The photos with red sofa and rusted metal tables are our “posh pod” - all others are the standard pods.

Wonderful experience went with family for weekend away at York pods were very well laid out had a brilliant bed and little veranda to enjoy the evening able to check in late as well and good little coffee shop on site as well bbq and fire pits available for your use just have to bring wood or charcoal. Power socket in pod so able to charge phones and what ever.

My girlfriend booked this for me as a surprise for my birthday and it was brilliant. On arrival there was no one at reception but a sign was in place explaining get your key code from the notice board to access your pod which I liked it felt like abit of a mystery walking into the unknown. There was plenty of bbq’s provided around the site free to use, and a big fire pit to sit around. The pods where really clean and had everything you need beds where really comfy and a nice thick quilt and lots of pillows . The shared fridge shack had everything you needed bbq utensils a wood locker if you wanted to have a fire, toaster, microwave and hairdryer. The showers and toilets around the corner from the pods where always clean every time I used them. The cafe on site was lovely. And even though the site was not maned by anyone there was signs everywhere you looked explaining rules and how to use things and numbers to phone if you needed help. I had a great stay and would deffo stay again. Thank you for a lovey break away at a affordable price

Lovely little place, peaceful, well attended & quaint. Lovey decor inside & great family atmosphere throughout, we booked last minute & dodnt regret it, with nearby villages to pop out for a couple of drinks & a bite to eat, thank you for having us,

A peaceful pet friendly site set in beautiful countryside with lovely walks, quaint villages and country pubs. A cafe on site with tasty food along with a newly opened gift shop full of goodies for everyone A short bus trip (3 miles) will get you into historic York centre with the bus stop at the end of the site lane so couldn't be easier An around great place to spend some time

Really convenient for the Salix Yurts and nice to be together as a party of 20. Parking close by and toilets/showers just a few steps away. Comfortable beds in pods. We liked the communal area by the log burner for gathering together as a group.