Hotel Berghof Amaranth

When we checked in the front desk attendant was very unprofessional and obviously overwhelmed. She even yelled at a customer on the phone. I do not know why since the hotel was empty except for us and one other family checking in. She was pretty rude to them as well. Our friends were with us and they got drinks from the bar. I didn't even ask her for one for myself because I was afraid to bother her. I had booked this hotel because the website says "Table tennis and football table" and because we were with friends, I thought this would be fun....but I was told this is a summer offering only which the website does not say. Our room had an amazing view - it's Switzerland of course. But the couch was so stained with what I do not even want to know, I wouldn't even put my luggage on it much less sit on it. The curtains were sagging, there was holes in the hallway carpet.... there was just a general run down feel of the place.

Definitely one of the worst hotel experiences yet, especially given the cost. Moldy floor, dirty beds, stains everywhere, window with mildew and grime. Broken closet. Nonfunctioning lights. Came in, got sick, left. To top it off, the staff were extremely unreasonable and rude. Would not recommend. Plenty of better places in the region.

I stayed solo for for 4 nights in June. Easily found on the edge of the village, being the last large building prior to open countryside. Plenty of free parking spaces. Friendly, efficient and very informative check in - thank you for the advice to obtain a regional travel pass from the Information office in the village. The hotel is rather dated in terms of being reminiscent of the 80’s, but has been well maintained and is spotlessly clean. The garden and pool are well maintained and have great views of the Jungfrau/Eiger. My room was the smallest single I’ve experienced worldwide, but with an unobstructed view along the valley to the Jungfrau/Eiger from the bed and small balcony - totally the best room view I’ve ever experienced anywhere in the world. The room was dated, small, but clean and comfortable - although anyone over 6ft would struggle with the bed length. The bathroom was again dated ( think shower curtain), but clean and just about large enough to be functional. To ensure an unobstructed view as above rooms 15/16/17 - 25/26/27 are the ones to take - probably 5/6/7 have similar views, but not sure. The room safe was one of the older/complicated types which defeated me despite assistance from the front desk. A safe in reception is available I believe. Buffet breakfast was to a high standard with plenty of cold choices plus hot eggs/bacon. The breakfast room has tables with the fabulous mountain view - I simply moved outside for an even more satisfying experience. No restaurant service offered, which is a pity. The walk back from the village eateries is short but steep - car parking being very limited in the village. Had the restaurant been open my rating would have been 5 star, purely based on the unobstructed mountain views from some rooms/areas. Would I stay again - an emphatic yes, but only for the views.

Wilderswil is an ideal base for exploring both the Jungfrau region and the wider area, by public transport. It is so much quieter than Interlaken, Grindelwald or Lauterbrunnen. This hotel is on the edge of the village, a twenty minute walk (which can be reduced by catching the bus half way up). This does mean that it was quite a slog in the evening after a busy day. The hotel does not offer transport and there is no taxi in the village. We had stipulated a room with a balcony and view. The room was quite spacious but quite basic and a bit tired. Nice bathroom and very comfortable bed. There was a kettle in the bedroom but curiously no tea or coffee so we had to go and buy some. Best of all, the view from the balcony was amazing. Good variety for breakfast but a surprising lack of fresh fruit.

What an absolutely friendly hotel to spend time in. The location is perfect for enjoying the incredible scenery and the outside pool is gorgeous for those sunny days when you want to just chill. Breakfast has everything you could wish for. I wish I could have taken their coffee machine home with me - there was nothing it couldn’t do! Thank you for providing the best service anyone could wish for.