Avis : Fownes Hotel Worcester

From the start the car park looked like a cross between a building site and a fly tipping site. Oh well I thought, post-pandemic maybe there isn’t much money for improvements. However it got worse when I got inside. Decor dated and filthy, hasn’t been updated since the 80s and looked like it hadn’t been cleaned in that long either - stains everywhere. Facilities weren’t even up to basic standards. Bed so sunken in the middle it was practically a semi-circle and the shower didn’t work. Worst of all, unsafe. Screaming and violent fights broke out about 9pm and continued until nearly 12. Staff did nothing and declined to call police. Finally got to sleep after it calmed down and just after 1am someone tried to force their way into my room! Rattling handle, calling out and laughing. Called reception immediately, again, did nothing and I shouted through the door with whomever it was until they eventually went away. In the morning explained I did not feel safe and room was not comfortable and so would not be staying for the second booked night. Reception staff member didn’t even look me in the eye, smirked and waved me away without saying anything! Absolutely disgusting hotel with terrible facilities and staff literally do not care if crimes are committed on the premises or guests are unsafe. Please please do not stay here!

A perfectly nice hotel that made me very welcome and comfortable but with an irritating habit of sending emails soliciting reviews on Tripadvisor even after I'd taken the trouble to review it elsewhere.

We arrived to the hotel 45 minutes early for check in and were greeted by a woman at the bar. We hoped we could check in a little early, as it was less than an hour but were told we couldnt check in yet (receptionist didnt check to see if it was possible, just a straight up 'no'.) So, we decided to get a drink while we waited. There was no soft drinks on tap, the spirit mixers come from big bottles stored in a minifridge so went flat quickly. We checked into our room at 3, fighting thorugh a wedding crowd that had been arriving since we go to the hotel (again, letting us check in 45 minutes early would have been nice so we didnt have to queue in a line of wedding guests trying to get drinks etc as the reception was also the bar) and we werent made aware that there was a wedding, with a very loud party going on till 12am. Perhaps make guests aware of weddings / party events. I wouldnt have liked to have neded an early night as it was so loud you culdnt sleep until the party eventually stopped. The room smelled damp, and was freezing cold despite an 8ft radiator that you have no control over. Rooms were very dated too. Overall, the hotel could use a facelift and the staff could do better to be a little more accomodating towards guests. We also were told at check in that the parking was charged to the room, yet were charged again on departure. The price of parking seems to vary too from day to day. We pad £15.00 on departure and told it was £10.00 on arrival? No iron in room either.

We stayed for one night but liked Worcester very much and would have stayed longer. Checking in was easy, the bar menu was ok and reasonably priced. Town centre was very close with some great pubs and restaurants. Lovely walk by the river. Everything was clean, the breakfast was very good and the chef was a cheerful guy, the most impressive member of staff. I found one member of the reception staff less than cheerful but I didn’t really let that bother me. Drinks were very expensive and £20 for a small dog was twice what we paid in 3 other hotels. Parking was £10. The outside of the building was very interesting. I’d stay again and might eat there but, as I’ve said the drinks were expensive whilst there is plenty of alternative places that are more fun!

We stayed here for a couple of nights in mid week and it provided all that we needed. A good size room with a good shower located close to the town center and attractions. It is a converted old glove factory and some of its fixtures and fitting are a little tired. The English breakfast was very good and sets you up for the day.

We spent one night during a visit to Worcester and found the hotel ideally situated for walking to the city centre. Staff were very helpful and the room was excellent. Self-service breakfast was very good.