Avis : InterContinental Xi'an Hi-Tech Zone

Cet hôtel est parfait, le service est correct et le personnel vous encourage à donner des avis 5 étoiles, car nous n'en avons pas bénéficié. Après avoir acheté un petit-déjeuner supplémentaire à 99 yuans (RBM), même sans l'avoir utilisé, il n'est pas remboursable. Veuillez donc vous assurer que si votre famille ou vos amis ne viennent pas vous rendre visite, ne prenez pas de petit-déjeuner avant leur arrivée, sinon l'hôtel ne vous remboursera pas une fois le petit-déjeuner supplémentaire réservé ! Le service est globalement médiocre. Je n'y retournerai pas. Ne vaut pas le prix.

My second stay at this hotel, as always the customer service is excellent, a big shout out to Ronaldo from concierge and also the female chef who remembered my from my first visit, she has amazing English and was super helpful with my dietary requirements. Room was nice, although the sink seems discoloured and should be replaced, gym was well equipped and the pool was great! Evening buffet and breakfast had extensive selection. On the negative, it was NYE and there were no decorations up so didn’t have a celebratory atmosphere which was disappointing and no fruit or welcome drink considering it is New Years, that’s probably an edict from the top that should be rectified. Small things like that make a huge difference!

Very good hotel stay with my family staff kind and friendly good breakfast

Terrible old stale breakfast. Really far away from all the happening areas

Recently stayed at this hotel and had a fantastic experience. The facility is impeccably maintained, and the service is top-notch. Sarah, the manager, went above and beyond to ensure my stay was enjoyable. The hotel gym is one of the best I've ever seen, making it perfect for fitness enthusiasts. Overall, I highly recommend this hotel for anyone looking for a comfortable and enjoyable stay.

My family recently had the pleasure of staying at the Intercontinental Hotel nestled in the high-tech district of Xi'an, and I must say, it exceeded all my expectations. The service was impeccable, with standout staff like Sarah who went above and beyond to ensure a memorable stay. The room was not only spacious but also maintained to the highest standards of cleanliness, offering a comfortable sanctuary after a day of exploring. The breakfast buffet offered a wide array of delicious options. Overall, my experience was nothing short of exceptional, and I would highly recommend this hotel to anyone visiting Xi'an. Special thanks to Sarah for her excellent service. ❤️

sarah rena Skery很好

Sarah fiona billy rain很好

Nice hotel and friendly staff

The hotel service is enthusiastic, and there are also beverage vouchers available，ANGEL ，热啊撤人 is good

Nice hotel. Thanks Rita

The rooms were clean , very comfortable and perfect to celebrate your birthday weekend .Every staff member I encountered , from the valet to the front desk they all went above and beyond to make my stay comfortable .We stay here at least once a year for special events have never had a bad experience,both check in and check out were handled professionally , the breakfast was amazing got so many gifts from the hotel .

Excellent service and room was amazing! No subway stop near so needed to use the bus to get places. Otherwise I loved my stay and would defiantly go again!

Air condition not working