DoubleTree by Hilton Hotel Xiamen - Haicang

Évaluations de DoubleTree by Hilton Hotel Xiamen - Haicang

DoubleTree by Hilton Hotel Xiamen - Haicang

No. 208 Binhu Yili, Haicang District, Xiamen, Fujian, ChinaVoir les informations sur l'hôtel
DoubleTree by Hilton Hotel Xiamen - Haicang
DoubleTree by Hilton Hotel Xiamen - HaicangDoubleTree by Hilton Hotel Xiamen - HaicangDoubleTree by Hilton Hotel Xiamen - Haicang
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Commentaires des voyageurs

4.8/5
Excellent
1722 évaluation
Évaluations vérifiées
Emplacement4.8
Commodités4.8
Service4.7
Propreté4.8
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Toutes les évaluations(1722)
Évaluations positives(1685)
Évaluations avec photos/ vidéo(357)
Chic(180)
Petit déjeuner délicieux(167)
Personnel d'accueil amical(155)
Vue sur la mer(60)
Idéal pour les voyages d'affaires(21)
Déjà plusieurs séjours(18)
Piscine remarquable(11)
Buffet délicieux(5)
Évaluations négatives(37)
EDMUND L.
Chambre de luxe, avec vue sur la baie (lit queen size)
Séjour au Aug 2024
En couple
11 évaluation
3.7/5
Publiée le Sep 9, 2024
Pour être honnête, l'hôtel était vraiment correct et conforme à ce que l'on attend d'un établissement de ce calibre. Malheureusement, deux aspects étranges ressortent : 1) L'hôtel n'a pas de parfum personnalisé comme on l'attendrait d'une sous-marque Hilton ou simplement d'un établissement 5 étoiles. 2) Le plus étrange, c'est que le service fourni par le concierge était pire que celui du personnel d'entretien - c'est en fait épouvantable ! Pour une raison quelconque, aucun membre du personnel du concierge n'offre le sourire et le service amical attendus du secteur des services. Ils parlent de manière monotone et avec un visage qui respire un air désintéressé. À ce stade, c'est plus étrange que dérangeant qu'il n'y ait pas de service. Malgré ces deux aspects, la chambre est en fait très bien équipée et ce que l'on attend d'un établissement 5 étoiles.
Texte originalTraduit par google
Réponse de l'établissement: Dear Guest, we sincerely appreciate you taking the time to send us your feedback. Your feedback and suggestion already shared with our team members. Sorry for the unpleasant experience during you stay and look forward to welcoming you back soon.
Lives out of a suitcase.
Chambre double de luxe
Séjour au Aug 2024
Voyageur d'affaires
39 évaluation
2.7/5
Publiée le Aug 7, 2024
Aménagement propre et moderne. Service et hospitalité typiques de Doubletree. Les options de restauration occidentale pourraient être plus nombreuses, mais le restaurant est assez convenable. Pas beaucoup de cafés dans les rues environnantes. Mais assez dans le quartier de Haichang, il suffit d'un peu plus de marche pour y arriver. Cookie délicieux comme toujours
Texte originalTraduit par google
Réponse de l'établissement: Merci d'avoir pris le temps de nous faire part de vos commentaires. Nous sommes ravis que vous ayez apprécié notre image générale, en particulier la qualité de notre service et la propreté de nos chambres. Nous continuerons à nous efforcer de fournir des services de qualité et espérons vous accueillir à nouveau très bientôt !
Invité
Chambre double de luxe
Séjour au Jul 2024
Voyageur d'affaires
2 évaluation
5.0/5
Exceptionnel
Publiée le Jul 19, 2024
Hotel room is spacious and comfortable. Staff is very friendly. Very convenient location, no lack of food and groceries in the area.
Traduire
Réponse de l'établissement: Thank you for taking the time to share your feedback . We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
teck seng
Suite de luxe, avec vue sur la baie
Séjour au Nov 2024
En famille
20 évaluation
4.0/5
Très bien
Publiée le Nov 5, 2024
very good location, good breakfast ,
Traduire
Réponse de l'établissement: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Xiamen-Haicang. We are very delighted that you generally enjoyed our overall image, especially for the breakfast. We will continue to strive in delivering quality services and hope to welcome you back soon in the future!
詩語
Chambre classe affaire, avec vue sur la baie (2 lits)
Séjour au Jul 2023
Voyageur d'affaires
58 évaluation
5.0/5
Exceptionnel
Publiée le Jul 26, 2023
Good good good good good good good good good good good good good good good good good good good good good good good good good good 👍
Traduire
Réponse de l'établissement: Thank you very much for sharing your pleasant experience at DoubleTree by Hilton Xiamen-Haicang. We are glad to know that we have made your stay as enjoyable as it should be. We will share your nice words with our team and continue to deliver every memorable stay for our guests. We look forward to welcoming you back soon for another memorable stay. Yours sincerely,
GGen
Chambre double de luxe
Séjour au Jul 2023
Voyage entre amis
16 évaluation
4.7/5
Extraordinaire
Publiée le Jul 8, 2023
Chose this hotel for its great reviews online. Wasn’t disappointed at all. Despite needing to make trips into main island Xiamen everyday but the service n comfortable stay made up for everything.
Traduire
Réponse de l'établissement: Thank you very much for sharing your pleasant experience at DoubleTree by Hilton Xiamen-Haicang. We are glad to know that we have made your stay as enjoyable as it should be. We will share your nice words with our team and continue to deliver every memorable stay for our guests. We look forward to welcoming you back soon for another memorable stay. Yours sincerely,
Invité
Chambre double de luxe
Séjour au Sep 2024
Voyageur d'affaires
3 évaluation
5.0/5
Exceptionnel
Publiée le Sep 22, 2024
I like the coffee and breakfast there.
Traduire
Réponse de l'établissement: Thank you very much for sharing your pleasant experience at DoubleTree by Hilton Xiamen-Haicang. We are glad to know that we have made your stay as enjoyable as it should be. We will share your nice words with our team and continue to deliver every memorable stay for our guests. We look forward to welcoming you back soon for another memorable stay. Yours sincerely,
Stanislav
Chambre de luxe, avec vue sur la baie (lit queen size)
Séjour au Dec 2023
Voyageur d'affaires
30 évaluation
5.0/5
Exceptionnel
Publiée le Dec 12, 2023
Amazing hotel ! I have already used it several times during my business trips and I was extremely satisfied with the services. The modern equipment as well as the quality of the rest of the equipment is at an excellent level and the breakfast rich as usual . My fully recommendation.
Traduire
Réponse de l'établissement: Thank you very much for sharing your pleasant experience at DoubleTree by Hilton Xiamen-Haicang. We are glad to know that we have made your stay as enjoyable as it should be. We will share your nice words with our team and continue to deliver every memorable stay for our guests. We look forward to welcoming you back soon for another memorable stay. Yours sincerely,
Pitaya
Chambre de luxe, avec vue sur la baie (2 lits)
Séjour au Dec 2023
En couple
6 évaluation
4.5/5
Excellent
Publiée le Dec 9, 2023
The excellent service, friendly helpful staffs & hotel amenities are the most memorable from this hotel. It deserves a 5 stars rating. This make this accommodation the most value for the money, paying for 3 stars price but offering 5 stars service & facilities.
Traduire
Réponse de l'établissement: Thank you very much for sharing your pleasant experience at DoubleTree by Hilton Xiamen-Haicang. We are glad to know that we have made your stay as enjoyable as it should be. We will share your nice words with our team and continue to deliver every memorable stay for our guests. We look forward to welcoming you back soon for another memorable stay. Yours sincerely,
Jogger91
Chambre de luxe (2 lits)
Séjour au Nov 2023
Voyageur d'affaires
6 évaluation
5.0/5
Exceptionnel
Publiée le Dec 14, 2023
Quite one of the best hotels in Xiamen. Will most definitely be returning in the months to come!
Traduire
Réponse de l'établissement: Thank you very much for sharing your pleasant experience at DoubleTree by Hilton Xiamen-Haicang. We are glad to know that we have made your stay as enjoyable as it should be. We will share your nice words with our team and continue to deliver every memorable stay for our guests. We look forward to welcoming you back soon for another memorable stay. Yours sincerely,
dipeshrupakheti
Chambre classe affaire, avec vue sur la baie (lit queen size)
Séjour au Apr 2023
En famille
34 évaluation
5.0/5
Exceptionnel
Publiée le May 3, 2023
very nice hotel at a peaceful location. Staffs helped us with booking ferry and other tickets.
Traduire
6/7
Réponse de l'établissement: "Thank you very much for sharing your pleasant experience at DoubleTree by Hilton Xiamen-Haicang. We are glad to know that we have made your stay as enjoyable as it should be. We will share your nice words with our team and continue to deliver every memorable stay for our guests. We look forward to welcoming you back soon for another memorable stay. Yours sincerely,
AniGev
Chambre de luxe, avec vue sur la baie (2 lits)
Séjour au Jan 2023
En famille
11 évaluation
5.0/5
Exceptionnel
Publiée le Jan 23, 2023
Very nice and clean Hotel. Excellent service. Very convenient and of course with a wonderful view
Traduire
6/11
Réponse de l'établissement: Dear valued guest: we are delighted to hear about your good experience with us. Thank you for taking the time to share your feedback with us and we look forward to your next visit to us. Yours sincerely,
Juan Antonio
Chambre double de luxe
Séjour au May 2023
Voyageur d'affaires
1 évaluation
5.0/5
Exceptionnel
Publiée le Jun 6, 2023
Great room and perfect location for my work trip! Complementary chocolate cookie tasted really good😊
Traduire
Réponse de l'établissement: Thank you for your review of DoubleTree by Hilton Hotel Xiamen - Haicang ! We are delighted to hear about your good experience with us. We look forward to your next visit to us. Yours sincerely,
Brandon Matthew
Suite de luxe, avec vue sur la baie
Séjour au Mar 2023
En couple
11 évaluation
5.0/5
Exceptionnel
Publiée le Mar 12, 2023
The Hotel was great. Better than expected very good location near the lake. Hotel staff was helpful, the room was spacious, and the price was good as well. I will definitely come back here on my next trip to Xiamen.
Traduire
Réponse de l'établissement: Thank you very much for sharing your pleasant experience at DoubleTree by Hilton Xiamen-Haicang. We are glad to know that we have made your stay as enjoyable as it should be. We will share your nice words with our team and continue to deliver every memorable stay for our guests. We look forward to welcoming you back soon for another memorable stay. Yours sincerely,
Autobe
Chambre double de luxe
Séjour au Sep 2023
Voyageur d'affaires
14 évaluation
3.5/5
Publiée le Sep 19, 2023
A bit of slow response Service
Traduire
Réponse de l'établissement: Dear Valued Guest, we sincerely appreciate you taking the time to send us your feedback. We are sorry for not able to offer you a prefect experience and have highlighted your concerns to relevant departments to make further improvements in our constant quest for product and service excellence. Thank you again for your valuable feedback and looking forward to welcoming you back in the coming future.