Swiss-Belboutique Yogyakarta

Avis : Swiss-Belboutique Yogyakarta

Swiss-Belboutique Yogyakarta

Jl. Jend. Sudirman No.69, Terban, Kec, Terban, Gondokusuman, Yogyakarta, Special Region of Yogyakarta, 55223, IndonesiaVoir le détail de l'hôtel
Swiss-Belboutique Yogyakarta
Swiss-Belboutique YogyakartaSwiss-Belboutique YogyakartaSwiss-Belboutique Yogyakarta
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Avis des voyageurs

9.3/10
Excellent
88 évaluation
Avis vérifiés
Emplacement9.2
Commodités9.2
Service9.4
Propreté9.4
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Toutes les évaluations(88)
Évaluations positives(88)
Évaluations avec photos/ vidéo(32)
Service remarquable(29)
Chambres de qualité(26)
Petit déjeuner délicieux(14)
Très bien situé(11)
Grandes chambres(7)
Bien situé(7)
Piscine propre(6)
Piscine remarquable(6)
Invité
Chambre lits jumeaux de luxe
Séjour au juill. 2025
Entre amis
12 évaluation
9.0/10
Excellent
Publiée le 18 août 2025
Dans l'ensemble, le séjour s'est bien passé. Ma chambre (802) donne sur le cimetière. Le couloir donne directement sur le cimetière, même si la vitre a été dépolie aux 3/4. Le mieux est de la dépolir entièrement pour éviter les avis négatifs (moins un ⭐️). Autre point négatif : j'ai commandé une soupe aux champignons le 15/08/25, qui était bonne. Les 16 et 17/08, je suis allée dîner au restaurant et on m'a dit qu'il n'y en avait pas. J'ai été très déçue. J'ai aussi commandé du jus d'ananas. Il était dilué avec de l'eau et on m'a donné de l'eau sucrée à ajouter au jus. Quel genre de standard ? J'ai raté mon dîner. Je me sens mal. Le gérant en charge pourrait-il en prendre note pour éviter les avis négatifs ?
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Réponse de l'établissement: Cher client, Merci d'avoir pris le temps de partager votre expérience récente. Nous apprécions sincèrement vos commentaires positifs concernant le confort de votre séjour, la propreté de nos chambres et nos installations en général. Nous vous présentons nos plus sincères excuses pour les désagréments rencontrés, notamment concernant la vue de votre chambre et votre expérience culinaire au restaurant. Vos commentaires concernant la disponibilité des plats et la qualité des boissons ont été transmis à notre équipe pour examen et amélioration immédiats. Soyez assuré que nous prenons ce problème au sérieux afin qu'il ne se reproduise plus. Nous vous présentons à nouveau nos excuses pour les imprévus survenus lors de votre séjour et vous remercions de vos commentaires constructifs. Nous espérons vous accueillir à nouveau et vous offrir une expérience encore meilleure lors de votre prochaine visite. Cordialement, La direction de l'hôtel
Invité
Chambre lit queen de luxe
Séjour au août 2024
Affaires
7 évaluation
9.0/10
Excellent
Publiée le 7 sept. 2024
J'ai passé un bon séjour : ma chambre était bien entretenue et les fenêtres étaient baignées de lumière directe. Cependant, côté équipements, j'ai remarqué l'absence de fer et de planche à repasser. Le réfrigérateur était également en panne et il y avait une porte communicante avec l'autre chambre, ce que je trouve étrange. Quoi qu'il en soit, cette expérience ne m'a pas affecté grâce à la propreté et à l'hospitalité du personnel. Je les remercie d'avoir contactés pour me demander s'ils pouvaient faire le ménage, car ils étaient en mode « Ne pas déranger ». En résumé, je réserverai à nouveau dans cet hôtel pour un prochain voyage d'affaires.
Texte originalTraduit par google
Réponse de l'établissement: Cher client, nous vous remercions d'avoir pris le temps de rédiger un avis aussi détaillé sur votre récent séjour au Swiss-Belboutique Yogyakarta. Nous vous prions de nous excuser si notre chambre n'a pas répondu à vos attentes. Votre commentaire est précieux et nous l'apprécions grandement. Au plaisir de vous accueillir prochainement lors de votre prochain séjour à Yogyakarta. Cordialement, Alessandro Migliore | Directeur général
Invité
Chambre double de luxe
Séjour au mars 2025
En couple
2 évaluation
8.0/10
Très bien
Publiée le 26 avr. 2025
A good hotel in a good location that’s got a weak spot, which is its food. We had a double room that was a great size with a very big bed furnished with comfortable linen. The a/c worked well and was relatively quiet. There was in room tea and coffee and bottled water.  We ate at the hotel twice, and declined breakfast after looking to see what was available. For breakfast, while we were around 40 minutes from the end of service the food looked meagre and unappetising. There was the opportunity to have omelettes etc, but we decided against it.  We ate in the rooftop restaurant, ordering spaghetti bolognese, chicken wings, spring rolls and a pizza. The food took a while to arrive and when it did it all came at once. All of the food was tepid at best and seemed as if it had been waiting to be collected and brought from the ground floor to the top floor. The bolognese was acceptable with the pasta being cooked al dente. The spring rolls had gone soggy and the wings, being just warm, were cooked ok but the sauce they were covered in was sickly sweet. The pizza was not cooked. The toppings appeared to be cooked but the base was raw. The dough was uncooked and inedible. We pointed this out and we were told it could be cooked further. We decided that probably wouldn’t improve it much. The staff offered a replacement, but again we decided that it would take too long and asked for it to be taken off the bill.  The second time we ate at the hotel we used the ground floor restaurant. Once again the food was disappointing. The oxtail soups contained beef that was not tender but tough, although the clear broth was tasty. The pasta of beef Alfredo, which was advertised as containing beef, mushrooms, etc was served with just a few pieces of what looked like smoked beef in a claggy sauce. Again, it appeared as if the meal had been sitting on the counter waiting for the waiters to deliver it to the table and had lost its heat. The fruit salad platter and banana fritters were very good.  Service at the hotel, from reception staff through to housekeeping was very good.  Overall, I’d stay again by I would avoid the restaurants.
Traduire
6/7
Réponse de l'établissement: Dear Our Valued Guest,First of all, I would like to thank you in choosing Swiss-Belboutique Yogyakarta as your preferred accommodation during your trip.I would like to apologize for the inconvenience during your stay. I’ve taken necessary action so that our team is better informed and such things will not occur again in the future.I hope this will not stop you from being a loyal guest, and we will have an opportunity to welcome you again in the future to rectify your recent experience. Thank you for bringing this to my attention, and I definitely look forward to welcoming and meeting you on your next stay with us.Kind regards,General Manager
Invité
Chambre de grand luxe
Séjour au mars 2025
En famille
3 évaluation
10/10
Exceptionnel
Publiée le 26 avr. 2025
Very nice accommodation and the pool is amazing! The staff is so nice and helpful. Breakfast is 😘
Traduire
Réponse de l'établissement: Dear our valued guest,Thank you very much for taking the time to write such a positive review on your recent stay at Swiss-Belboutique Yogyakarta.We are very happy knowing that you loved the facilities that we provided, delicious food, and the staff friendliness , those are a few little things that we provide at Swiss-Belhotel to ensure our guests get a good night sleep.We look forward to welcoming you soon on your next trip to Yogyakarta.Kind regards,General Manager
archippo
Chambre lits jumeaux de luxe
Séjour au avr. 2025
En famille
24 évaluation
9.0/10
Excellent
Publiée le 16 juin 2025
Great hotel at Yogyakarta city center, a lot of food nearby.
Traduire
Réponse de l'établissement: Dear Archippo, We are very happy to know that you had a wonderful stay with us on your recent trip to Yogyakarta. Thank you for sharing your positive feedback from your stay experience which very useful for other travelers. We are all looking forward to welcome you back on your next trip to Yogyakarta. Kind regards, General Manager
Mada Thaleeb
Suite Affaires
Séjour au nov. 2024
En famille
60 évaluation
10/10
Exceptionnel
Publiée le 12 janv. 2025
The room was clean and tidy, rooms very spacious, and the staff is friendly. Thank you
Traduire
Réponse de l'établissement: Dear Mada Thaleeb,Thank you very much for taking the time to write such a positive review on your recent stay at Swiss-Belboutique Yogyakarta.We are very happy knowing that you loved the room that we provided, cleanliness and the staff friendliness, those are a few little things that we provide at Swiss-Belhotel to ensure our guests get a good night sleep.We look forward to welcoming you soon on your next trip to Yogyakarta.Kind regards,General Manager
Fambo11
Chambre double de luxe
Séjour au déc. 2024
En couple
2 évaluation
10/10
Exceptionnel
Publiée le 14 janv. 2025
Awesome hotel ! Highly recommended! Will come back and stay here again
Traduire
Réponse de l'établissement: Dear Fambo11,We are very happy to know that you had an enjoyable stay with us on your recent trip to Yogyakarta.Thank you for sharing positive feedback on Trip.com during your stay and we are all looking forward to welcome you back on your next trip to Yogyakarta.Kind regards,General Manager
YSTT
Chambre lits jumeaux de luxe
Séjour au mars 2025
Entre amis
20 évaluation
10/10
Exceptionnel
Publiée le 28 avr. 2025
Great room, great service. Breakfast pretty decent. Second time staying here..
Traduire
Réponse de l'établissement: Dear YSTT,Thank you very much for taking the time to write such a detailed review on your recent stay at Swiss-Belboutique Yogyakarta.I apologize that your breakfast did not meet your expectation. Your comment is valuable, I highly appreciated it. I am very happy knowing that you loved the room, and staff service. Those are important little things that we provide at Swiss-Belhotel to ensure our guests comfort.I look forward to welcoming you soon on your next trip to Yogyakarta.Kind regards,General Manager
Callie Ann
Suite familiale
Séjour au déc. 2024
En famille
2 évaluation
10/10
Exceptionnel
Publiée le 21 janv. 2025
This was a lovely hotel, the staff were so accommodating. The breakfast was good and because trip.com automatically charged me for a four person booking when there was three, the hotel let me have an extra breakfast each day for take away. Highly recommended hotel.
Traduire
Réponse de l'établissement: Dear our valued guest,Thank you very much for taking the time to write such a positive review on your recent stay with family at Swiss-Belboutique Yogyakarta.We are very happy knowing that you enjoyed your stay at Swiss-belbooutique Yogyakarta.We would also like to thank you for recommending us to travelers planning to stay around Yogyakarta area.We look forward to welcoming you soon on your next trip to Yogyakarta.Kind regards,General Manager
HyeHyeon
Chambre lits jumeaux de luxe
Séjour au mai 2024
Entre amis
6 évaluation
9.5/10
Extraordinaire
Publiée le 12 juin 2024
Love the room, hotel breakfast was okay and I'm super impressed with the laundry service! Would love to go back again if I'm back in Yogjakarta
Traduire
Réponse de l'établissement: Dear HyeHyeon,Thank you very much for taking the time to write such a positive review on your recent stay at Swiss-Belboutique Yogyakarta.We are very happy knowing that you loved the room that we provided, delicious food, and the laundry service, those are a few little things that we provide at Swiss-Belhotel to ensure our guests get a good night sleep.We would also like to thank you for recommending us to travelers planning to stay around Yogyakarta area.We look forward to welcoming you soon on your next trip to Yogyakarta.Kind regards,Alessandro Migliore | General Manager
FebDjas
Chambre double de luxe
Séjour au déc. 2024
En famille
9 évaluation
10/10
Exceptionnel
Publiée le 5 janv. 2025
It was a pleasant stay! Room was big & its near everywhere. Perfect for family
Traduire
Réponse de l'établissement: Dear Febrina,We are very happy to know that you had an enjoyable stay with us on your recent trip to Yogyakarta.Thank you for sharing positive feedback on Trip.com during your stay and we are all looking forward to welcome you back on your next trip to Yogyakarta.Kind regards,General Manager
Kristya
Chambre double de luxe
Séjour au déc. 2024
En couple
3 évaluation
8.5/10
Très bien
Publiée le 5 fév. 2025
The room is clean and comfortable .friendly staff and near to go TuGu
Traduire
Réponse de l'établissement: Dear Kristya,Thank you for sharing your positive feedback on Trip.com and giving Swiss-Belboutique Yogyakarta your positive review.I couldn't agree more with you regarding our location. I am glad to know you're happy and enjoyed your stay.I hope we will welcome you again in the near future, and please do not hesitate to contact us prior your arrival should you have any special requirements.Once again thank you and see you soon.Kind regards,General Manager
AndersonDJ
Chambre lits jumeaux de luxe
Séjour au mai 2024
Entre amis
3 évaluation
10/10
Exceptionnel
Publiée le 17 juin 2024
Good room and clean facilities! Came for a stay with friends
Traduire
Réponse de l'établissement: Dear AndersonDJ,We are very happy to know that you have an enjoyable stay with us on your recent trip to Yogyakarta.Thank you for sharing positive feedback on Trip.com from your stay experience, and we are all looking forward to welcome you back on your next trip to Yogyakarta.Kind regards,Alessandro Migliore | General Manager
YEK YUEN
Chambre lit queen de luxe
Séjour au avr. 2025
Affaires
6 évaluation
8.0/10
Très bien
Publiée le 10 juin 2025
All good with convenient location.
Traduire
Réponse de l'établissement: Dear Our Valued Guest,Thank you very much for your great review of Swiss-Belboutique Yogyakarta on your recent stay with us.I couldn't agree more with you regarding our location.I hope we will welcome you again in the near future.Once again thank you, and see you soon.Kind regards,General Manager
Invité
Chambre lit queen de luxe
Séjour au juin 2023
En couple
2 évaluation
10/10
Exceptionnel
Publiée le 2 août 2023
We thoroughly enjoyed our stay at Swiss Belboutique Yogyakarta! The breakfast spread was great and our stay was really comfortable. Without a doubt, we will choose to stay with Swiss Belboutique when we’re in Yogyakarta again.
Traduire
Réponse de l'établissement: Dear Our Valued Guest,Thank you very much for taking the time to write such a positive review on your recent stay at Swiss-Belboutique Yogyakarta.We are very happy knowing that you loved the room that we provided, delicious food, and the ambience , those are a few little things that we provide at Swiss-Belhotel to ensure our guests get a good night sleep.We would also like to thank you for recommending us to travelers planning to stay around Yogyakarta area.We look forward to welcoming you soon on your next trip to Yogyakarta.Kind regards,Nungrudin Sukmawati | General Manager