Le Méridien Zhongshan

Avis : Le Méridien Zhongshan

Le Méridien Zhongshan

No. 21 Gangkou Avenue (Near Shiqi District), Zhongshan, Guangdong, ChinaVoir le détail de l'hôtel
Le Méridien Zhongshan
Le Méridien ZhongshanLe Méridien ZhongshanLe Méridien Zhongshan
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Avis des voyageurs

9.2/10
Bien
2972 évaluation
Avis vérifiés
Emplacement9.2
Commodités9.1
Service9.1
Propreté9.3
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Toutes les évaluations(2972)
Évaluations positives(2880)
Évaluations avec photos/ vidéo(815)
Petit déjeuner délicieux(318)
Personnel d'accueil amical(249)
Piscine propre(222)
Piscine remarquable(222)
Idéal pour les enfants(119)
Bon café(42)
Équipements pour les enfants(31)
Évaluations négatives(92)
Invité
Chambre double de luxe
Séjour au août 2025
Affaires
2 évaluation
10/10
Exceptionnel
Publiée le 9 sept. 2025
Chris offer execllent service for us, Chloe is kindly,we will come back
Traduire
Réponse de l'établissement: 探索世界,揭祕目的地,尊敬的賓客,您好,請接受來自中山保利艾美酒店的誠摯問候。感謝您選擇下榻我們酒店,得知前台員工為您提供了卓越的服務,我們倍感榮幸,我們會將您的滿意點評轉達至她,為賓客提供滿意的入住體驗是我們一直以來追求的,望不久的將來您回到中山,能夠再度與您在中山保利艾美酒店相聚。祝您擁有愉快的一天!
Invité
Chambre de luxe (2 lits)
Séjour au juin 2025
Affaires
3 évaluation
9.5/10
Extraordinaire
Publiée le 16 juill. 2025
Very good experience with friendly staff that speaks English well. Very nice rooms and beautiful lobby to sit and have a coffee.
Traduire
Réponse de l'établissement: Dear guests, thank you for choosing to stay at Le Meridien Zhongshan as a base from which to explore your Zhongshan destinations! Thank you very much for taking the time to give us feedback on this stay and good reviews. Your comments are our driving force, and we will continue to strive to provide our guests with a better stay and more detailed service. We look forward to your visit again!
Utilisateur anonyme
Explorer Double Bed Room
Séjour au juin 2025
En couple
15 évaluation
8.0/10
Très bien
Publiée le 7 juill. 2025
A very spacious room and a kind size bed way enough for two people. The room is quiet but the it’s a bit too hot even when we tried to turn down the temperature to 16 degrees. One major problem is water leakage. After showering, the water leaked into the toilet area and the bathroom, making puddles everywhere. Would consider staying here again if there are attractive offers.
Traduire
Réponse de l'établissement: 探索世界,揭祕目的地,尊敬的賓客,非常感謝您下榻中山保利艾美酒店,並花費時間與我們分享了詳細真誠的建議。很抱歉在本次入住中,酒店的服務未能達到您的期望和要求,由此影響了您的入住體驗,我們表示最誠摯的歉意。酒店管理層已將您的意見傳達給相關部門並商議相應的應對措施,希望在您下一次入住時能為您提供更優質的服務。再次感謝您與我們分享如此寶貴的經驗和意見,我們衷心期待您的下次蒞臨。
Invité
Chambre classe affaire (2 lits)
Séjour au mars 2025
En famille
9 évaluation
5.5/10
Publiée le 2 mai 2025
I recently stayed at Le Méridien Zhongshan and unfortunately, my experience did not meet the standards expected from a Le Méridien property. The hotel shows clear signs of aging, and the upkeep is lacking in several areas. Room Condition: The room itself was spacious but had noticeable maintenance issues. The pillowcase had a visible stain, and the shower cabinet had dirt and grime buildup, which was disappointing for a hotel of this brand. The overall cleanliness could definitely be improved. Executive Lounge Service and breakfast: As a frequent guest of different properties in the Greater Bay Area, I found the executive lounge service here to be below par. The staff seemed less attentive compared to other locations, and the food and beverage selection was underwhelming. Location & Other Facilities: The hotel’s location is convenient, and the building has a classic charm, but the lack of proper maintenance and inconsistent service detracts from the experience. Conclusion: While the stay wasn’t terrible, I expected better from a Le Méridien. If the management invests in refurbishment and staff training, this hotel could be much more competitive. For now, I would recommend considering other options in the area unless significant improvements are made.
Traduire
6/15
Réponse de l'établissement: 尊敬的客人,感謝您下榻中山保利艾美酒店,並撥宂與我們分享您寶貴的入住體驗。對於此次未能給閣下提供滿意的旅居體驗,我們深感歉意。我們十分重視您分享的情況,針對您反饋的客房設施問題,已轉達至酒店相關管理層。再次感謝您的留言,我們衷心希望您能再次光臨,並給予我們機會為您提供更優質的服務體驗。
Invité
Chambre double de luxe
Séjour au août 2025
Affaires
2 évaluation
10/10
Exceptionnel
Publiée le 28 sept. 2025
Good room people kind
Traduire
Réponse de l'établissement: 尊敬的賓客,感謝下榻中山保利艾美酒店,得知您對此次入住感到滿意,我們倍感榮幸。如您好評,服務周到,體貼入微,熱情待客是我們一直堅守的服務宗旨。艾美品牌的核心之一就是探索和揭祕目的地,位於酒店五樓餐廳的主要色調和燈飾以復古上海灘風格為靈感,菜餚以本地粵菜為主,配以各省市菜系,擁有將近25年掌勺經驗的中廚師傅採用當季獨有新鮮食材打造隨季節更替而變幻的時令佳餚。感謝您的厚愛,期待您再次下榻。
Amstel Bryan
Chambre double de luxe
Séjour au oct. 2025
Affaires
14 évaluation
10/10
Exceptionnel
Publiée le 4 nov. 2025
The location is beside the mall, and restaurants, the menu of the breakfast buffet though needs improvement by changing some meals daily. But, excellent desk assistance and room service!
Traduire
Réponse de l'établissement: 探索世界,揭祕目的地,尊敬的賓客,您好,請接受來自中山保利艾美酒店的誠摯問候。感謝您選擇下榻我們酒店給予5分好評以及對我們的認可。酒店距離中山北站約10分鐘車程,交通便利。酒店的設計風格融合了現代美學與中山本地文化,打卡點可多達22個。我們很榮幸並且很開心我們給您留下了深刻的印象。我們真誠的歡迎您再次入住,祝您生活愉快,謝謝。
Invité
Explorer Double Bed Room
Séjour au mars 2025
Affaires
3 évaluation
10/10
Exceptionnel
Publiée le 13 avr. 2025
Room is very spacious, bed is comfy, clean and comfortable. Spa is good with reasonable price, discount with room stay.
Traduire
Réponse de l'établissement: 尊敬的賓客,感謝下榻中山保利艾美酒店,得知您對此次入住感到滿意,我們倍感榮幸。如您好評,精心周到,體貼入微,熱情待客是我們一直堅守的服務宗旨。酒店距離中山北站約10分鐘車程,交通便利。酒店的設計風格融合了現代美學與中山本地文化,打卡點可多達22個。我們很榮幸並且很開心我們給您留下了深刻的印象,感謝您的厚愛,期待您再次下榻。
Invité
Chambre double de luxe
Séjour au août 2025
Affaires
2 évaluation
6.0/10
Publiée le 13 oct. 2025
Arrival and hotel lobby is well maintained. Guestroom shower is poorly design and constructed, water always overflow onto the vanity area. Food and services offered in All Day Dining is mediocre, staff needs to be better trained.
Traduire
Réponse de l'établissement: 尊敬的客人,感謝您下榻中山保利艾美酒店,並撥宂與我們分享您寶貴的入住體驗。對於此次未能給閣下提供滿意的旅居體驗,我們深感歉意。您所反饋的房間問題,我們團隊已展開對此事的自查及整改,希望在您下一次入住時能為您提供更優質的服務。同時懇請您相信中山保利艾美酒店始終為每一位客人啟發靈感的旅居體驗而竭誠努力,衷心希望有機會為您再次下榻而服務,並獲得您的改觀。
Invité
Chambre de luxe (2 lits)
Séjour au août 2025
En couple
2 évaluation
10/10
Exceptionnel
Publiée le 14 sept. 2025
Damon is a very professional front desk servicing officer. He provided with an excellent communication and customer service which make ourselves have a wonderful customer experience. I am looking forward to seeing excellent performance from every front desk customer service officer at Le Meridien in ZhongShan.
Traduire
Réponse de l'établissement: 尊敬的賓客,感謝下榻中山保利艾美酒店,得知您對此次入住感到滿意,我們倍感榮幸。如您好評,精心周到,體貼入微,熱情待客是我們一直堅守的服務宗旨。客房配備了艾美特色睡床及艾美品牌色調-中世紀藍、三文魚紅色及中山文化為設計理念的陳設用品,讓人眼前一亮。客房設計簡潔線條和清晰體塊塑造室內空間,結合傳統細節和當代設計,打造寧靜舒適的居住環境。感謝您的厚愛,期待您再次下榻。
Yvonne CW Chan
Chambre double de luxe
Séjour au août 2025
En couple
2 évaluation
9.5/10
Extraordinaire
Publiée le 13 sept. 2025
A very good hotel at this value. Great location with supermarkets, shopping malls,coffee shops in walking distance. Staffs are friendly and proactive especially Chole. Will definitely stay with them again!
Traduire
Réponse de l'établissement: 尊敬的賓客,感謝下榻中山保利艾美酒店,得知您對此次入住感到滿意,我們倍感榮幸。如您好評,精心周到,體貼入微,熱情待客是我們一直堅守的服務宗旨。酒店距離中山北站約10分鐘車程,交通便利。酒店的設計風格融合了現代美學與中山本地文化,打卡點可多達22個。我們很榮幸並且很開心我們給您留下了深刻的印象,感謝您的厚愛,期待您再次下榻。
Devil Jessie
Chambre de luxe (2 lits)
Séjour au juill. 2025
Entre amis
1 évaluation
3.5/10
Publiée le 6 août 2025
This is totally unbelievable that the bathroom water leakage is a known issue by their staff and unable to fix it during our stay.   There is no coffee machine in the room and hotel provide coupon to have the coffee at the lobby cafe and the staff told us that we need to wait for the coffee because they are cleaning the coffee machine.  The rest of the bar and restaurants are closed and only open between Friday to Sunday.  I will not stay in Le Meridien anymore in my upcoming trips.
Traduire
Réponse de l'établissement: 尊敬的客人,感謝您下榻中山保利艾美酒店,並撥宂與我們分享您寶貴的入住體驗。對於此次未能給閣下提供滿意的旅居體驗,我們深感歉意。我們十分重視您分享的情況,已轉達至酒店相關管理層。為了解更多您入住期間的細節,我們很希望您能與我們再次聯繫,以便我們及時跟進。再次感謝您的留言,我們衷心希望您能再次光臨,並給予我們機會為您提供更優質的服務體驗。
Mvervi
Chambre de luxe (2 lits)
Séjour au juin 2025
En famille
3 évaluation
10/10
Exceptionnel
Publiée le 20 juill. 2025
The Le Meridien hotel in Zhongshan was a pleasant stay. We lived in a suite on the top floor and during our stay the hotel staff were extremely accommodating. The room was a little dusty at first but upon request it was perfectly cleaned. They were fast and super nice about everything. Great value for money.
Traduire
Réponse de l'établissement: 尊敬的賓客,感謝下榻中山保利艾美酒店,得知您對此次入住感到滿意,我們倍感榮幸。如您好評,精心周到,體貼入微,熱情待客是我們一直堅守的服務宗旨。酒店距離中山北站約10分鐘車程,交通便利。酒店的設計風格融合了現代美學與中山本地文化,打卡點可多達22個。我們很榮幸並且很開心我們給您留下了深刻的印象,感謝您的厚愛,期待您再次下榻。
Invité
Explorer Twin Room
Séjour au mai 2025
En famille
10 évaluation
9.5/10
Extraordinaire
Publiée le 2 juill. 2025
One of the best hotel in ZhongShan! The quality is there and really enjoy it. The area is very well developed with amenities around like big mall and local shops. Location is a bit further out from city center so if you travel to/from city center will be not easy.
Traduire
Réponse de l'établissement: 尊敬的賓客,感謝下榻中山保利艾美酒店,得知您對此次入住感到滿意,我們倍感榮幸。如您好評,精心周到,體貼入微,熱情待客是我們一直堅守的服務宗旨。酒店距離中山北站約10分鐘車程,交通便利。酒店的設計風格融合了現代美學與中山本地文化,打卡點可多達22個。我們很榮幸並且很開心我們給您留下了深刻的印象,感謝您的厚愛,期待您再次下榻。
Invité
Chambre de luxe (2 lits)
Séjour au nov. 2024
En famille
25 évaluation
9.0/10
Excellent
Publiée le 27 déc. 2024
Hotel location is very convenient, there're shopping malls nearby. I've booked 2 rooms and one of the rooms has been upgraded to suite, very spacious and comfy. The variety for breakfast was great but the time to re-fill was slow, always a long queue for just a coffee cup.
Traduire
Réponse de l'établissement: Dear guests, thank you for choosing to stay at Le Meridien Zhongshan as a base from which to explore your Zhongshan destinations! Thank you very much for taking the time to give us feedback on this stay and good reviews. Your comments are our driving force, and we will continue to strive to provide our guests with a better stay and more detailed service. We look forward to your visit again!
Invité
Chambre double de luxe
Séjour au août 2025
Affaires
14 évaluation
9.0/10
Excellent
Publiée le 2 sept. 2025
Clean, good reception staff, very good breakfast buffet but need more staff
Traduire
Réponse de l'établissement: 探索世界,揭祕目的地,尊敬的賓客,非常感謝您下榻中山保利艾美酒店,並花費時間與我們分享了詳細真誠的建議。很抱歉在本次入住中,酒店的服務未能達到您的期望和要求,由此影響了您的入住體驗,我們表示最誠摯的歉意。酒店管理層已將您的意見傳達給相關部門並商議相應的應對措施,希望在您下一次入住時能為您提供更優質的服務。再次感謝您與我們分享如此寶貴的經驗和意見,我們衷心期待您的下次蒞臨。