Complexes et hôtels à Zhuhai avec spa

We stayed for one night (sun/mon) at zhuhai grand bay hotel. It was a wonderful experience. It is near the bridge so arriving from HK was fast and easy. SunnyKI was helping us to check in. We got a upgrade to a seaview which was great. She also spotted we would stay during the birthday of one of us and asked if we would like a cake. That was a very nice gesture and really above my expectation. She gave us her wechat contact and asked us in the evening when we would like the cake. At exactly the right minute another colleague brought the cake.. thank you Sunny and Team! Besides that the hotel location is very good, (before booking we were considering a few other international hotels but they seemed more in the city itself), and it turned out to be the case. room temperature and wifi and airquality is good, breakfast was good although not superb. They arranged a car to bring us back to the border. Overal a very nice stay with special thanks to staff and SunnykI

The apartment was great and very spacious. It was great for a family of four. The location is ideal if you are visiting Chimelong theme parks- which are about ten minutes away in a taxi. As it is an apartment, it was disappointing there was no cutlery, plates, mugs etc. There is a new shopping mall below but there is not a huge range of choice of places to eat and finding breakfast early was challenging.

Équipements : Deux lits, un lit double dans la pièce intérieure et un lit simple dans la pièce extérieure. Il y a respectivement des toilettes et une télévision dans les pièces intérieure et extérieure, séparées par des portes coulissantes. Les autres installations sont plutôt bonnes. Le climatiseur est légèrement plus bruyant. Mauvaise vitesse Internet. Hygiène : Très bonne. Environnement : Il est très proche du port de Gongbei, à moins de 5 minutes à pied, donc il y a beaucoup de gens et de voitures qui vont et viennent, ce qui le rend assez bruyant. Tard dans la nuit, dans la pièce, vous pouvez entendre qu'il y a un autre embouteillage en bas, les klaxons des voitures et les sifflets du personnel d'évacuation retentissent. Les personnes qui ont du mal à dormir devraient bien réfléchir. Service : La dame de l'ascenseur du premier étage est très gentille et la tante qui nettoie la chambre est très gentille. La réception est également correcte et assez polie.

La chambre est très propre, le service client est très utile. Avec lui, il est très bien de suivre. Je suis allé tôt. Je suis très satisfait de l'ensemble de la chambre. Je vais vous présenter des amis. Reviens.

入住的這家酒店讓我非常驚喜！地理位置優越，周邊便利店和餐廳都很方便。前台服務特別貼心，辦理入住時主動遞上熱毛巾和歡迎茶飲，還詳細介紹了周邊景點路線。房間設計簡約温馨，落地窗採光極好，視野開闊，還有大露台適合與伴侶小酌兩杯,很有情調。床品柔軟親膚，枕頭非常舒服，浴室乾濕分離做得細緻。保潔阿姨每天都會換乾淨床單床鋪，特別暖心。房間裏高清電視有VIP，想看什麼就看什麼。無論是硬件設施還是軟性服務都無可挑剔，性價比超高，絕對會推薦給朋友！

Je suis resté deux nuits le week-end et je suis allé à Macao le lendemain. Le temps était très beau, avec de légères pluies occasionnelles. Le troisième jour, j'avais prévu d'aller au pont Hong Kong-Zhuhai-Macao, mais la météo n'était pas clémente et le voyage a été annulé. L'emplacement de l'hôtel est très bon, à seulement quelques minutes de Gongbei et du col Qingmao. Il dispose d'installations complètes et est très propre. Les serveurs étaient très polis, l'enregistrement et le départ ont été rapides et nous avons eu un parking gratuit pendant deux jours. Il y a des restaurants tout autour, donc c'est très pratique pour manger et grignoter. Je choisirai de revenir ici la prochaine fois que j'irai à Macao.

Vivre ici est très confortable, respirant, avec une belle vue, hygiénique et propre, et le service est bon. Le beau mec à la réception m'a également aidé à imprimer les devoirs de mon enfant. La taille de la chambre convient à une famille de trois personnes, avec de nouvelles installations. Je choisirai de rester la prochaine fois.

We stayed there for four days for a long weekend getaway. The experience was very relaxing. The hotel has mountain bikes, so we went out everyday riding bikes to nearby parks. We also enjoyed the daily wellness classes and the state of art gym. I even tried out some of the medical services that focus on prevention. The hotel must’ve spent a lot of efforts sourcing these machines and services. The location is far away from the city center. It was exactly what we liked for a remote relaxing get away. My favorite part is the restaurant. The chef is amazing, and can cook so many different kinds of local Chinese and western cuisines. If this is in HK, it would probably receive a Michelin star rating.

Clean and spacious room with gigantic bathtub. Great service from janitors and room services. Breakfast was great on Day 1, family feel satisfied, plenty of food choices with above average quality. Downside was the pastries were not kept warm and that some food are not refilled fast enough to catch up the guest flow. However, we were triaged to 4/F on Day 2 where I believe the lounge is at. Food choice drastically decrease as compared to Day 1, food was cold (e.g. steamed buns are kept warm only with pot with hot water underneath which was not constantly heating up), very crowded, much of our favorite food are not there as well. We were very disappointed and expressed it to one of attendants there. They explained why we are directed to 4/F (which we already know) and admitted that the food choice is less here and offered to help take some of the food we want from downstairs. After the breakfast, they also called to apologize and offered us some fruit, pastries and cold drinks to takaway during our checkout and even a ticket to admit to the children playhouse (but we are not taking it because we are leaving). I can feel their eager to follow up and trying hard to compensate something to us which I think is satisfactory. Overall it is a great stay and I guess the hotel need to improve how to plan ahead if a surge of guests is foreseen.

I am writing this letter of commendation with a heart full of gratitude and admiration to express my sincere thanks to several outstanding employees of your hotel. Jenna and Angela provided me with round-the-clock butler services, and their professionalism and dedication deeply impressed me. Whether it was carefully preparing a wake-up call and a nutritious breakfast for me in the early morning or promptly responding to my needs and solving various problems late at night, they always maintained enthusiasm, patience, and professionalism without the slightest slack. During my stay, they took meticulous care of my itinerary arrangements, daily life, etc., making me feel as comfortable as if I were at home. Manager Willow Lin also demonstrated extraordinary leadership and a high degree of responsibility towards guests. He took the initiative to inquire about my stay experience several times, listened attentively to my feedback, and adjusted service details in a timely manner according to my needs to ensure that I could enjoy the highest quality service every moment during my stay at the hotel. His care and attention made me deeply feel the respect and care of your hotel for guests. Their excellent performance not only brought me an unforgettable stay experience but also gave me a deeper understanding and higher evaluation of the brand image of St.Regis Hotel Zhuhai. I believe that it is precisely because of outstanding employees like Jenna, Angela, and Manager Willow Lin that your hotel can stand out in the fierce market competition and win the trust and praise of numerous guests. Here, I sincerely hope that your hotel can fully recognize and commend the excellent performance of these employees and let their efforts be duly rewarded. At the same time, I also wish St.Regis Hotel Zhuhai can continue to maintain its excellent service quality in the future development and bring wonderful stay experiences to more guests. Once again, thank Jenna, Angela, Manager Willow Lin, and all the staff of your hotel for your hard work!