The PATA Hotel

The hotel is located next to Ocean spring and there is a golf car style transfer car, which is very convenient for guests to go there. The facilities are 5 star level and the room is spacious with a balcony(only shower room flush is a bit weak). The staff was very kind and welcoming even though I couldn't speak Chinese as a foreigner, especially "Jin Yile(A1076)" helped us to navigate the hotel and assisted with us throughout wechat and showed her kindness and services. Thank you very much. The restaurant we visited the Japanese restaurant and we enjoyed the taste and freshness. Next time we'd love to re-visit there again. HIGHLY RECOMMEND.

This is my first time total at The PATA Hotel with my families total 14 persons during this Easter Holidays. Hotel rooms are spacious & clean. Staff are polite & helpful in particular check in staff A1250 she is excellent very helpful and nice. She provided excellent service and provided detailed information, answered all my enquires promptly. Breakfast is good many varieties. Hotel provided free shuttles go around nearby areas… very convenient. I will recommend friends to stay at PATA. Thanks

Good.

Nice and perfect resort to spend with family especially if you have kids. The only downside is the buffet dinner with not many selection, also the Mysterious Island was not worthed coz most of the games were closed and some needed extra payment to play, but the free park was huge and the kids were happy. Hot spring was soooo good. Note, if you are driving there, they do have charging spots inside the resort which was a plus point for us.

The hotel was very new, clean and spacious. The staff was helpful and welcoming. Breakfast was delicious and abundant and the Chinese restaurant was of high quality.

The room is very clean and nice. We have two children and they can provide the comfortable bed for us. The customer service is very warm also. Thanks 世宗 to ask our questions

Excellent hotel. Worth to come again.

Good stay

整個海泉灣園區管理及保養得很好，服務人員都非常熱情友善！帆酒店設施新淨，有兒童遊樂設施；套票包括無限次溫泉、神秘島樂園及小矮人動園，溫泉有室內外多個池，還可以浸住溫泉欣賞電影！免費電瓶車行駛整個園區接載住客直達景點！ 房間包括自助早餐食物選擇多；帆酒店 7/F有日式鐵板燒，食物質素高，但選擇少； 另推介烹飪圖書館，環境舒適！ 不足之處是房間有點渠臭味及園區內的食肆選擇不多！