Pour garantir l'authenticité des notes affichées, nous ne nous limitons pas à un simple calcul de moyenne. Nous appliquons plutôt une méthodologie scientifique qui intègre deux facteurs essentiels : la fiabilité des avis et l'actualité des expériences des clients, afin d'établir une évaluation finale précise.
Réponse de l'établissement: Dear Guest,Thank you very much for your valuable feedback and kind words.We are delighted to hear that you enjoyed the idyllic location of our property as well as the varied breakfast selection—both are aspects we place great importance on to offer our guests a time of true indulgence and relaxation.We greatly appreciate your comment regarding the lighting in the corridors. Naturally, we want our guests to feel completely comfortable and safe at all times of the day. We will forward your feedback internally and review whether an adjustment to the lighting conditions might enhance the evening ambiance.We hope to welcome you back to the Dolder Grand in the near future.Warm regards,Markus GranelliGeneral Manager
Réponse de l'établissement: Dear Guest,Thank you very much for your lovely review and for highlighting so many of the services and experiences we offer at The Dolder Grand.We are pleased to hear that you appreciated the comfort and flexibility of your stay—from the possibility of room upgrades and the convenience of additional services, to the rich breakfast selection and the elegant atmosphere of our bar with live piano music in the evening.It is also wonderful to know that the view over the golf course contributed to your positive impression of our surroundings.We look forward to welcoming you back for another memorable stay with us.Warm regards,Markus GranelliGeneral Manager
Réponse de l'établissement: Dear guest,Thank you very much for staying with us and for taking the time to give us some feedback. We are delighted that we were able to fulfil your high expectations and make your stay a truly enjoyable one. We were thrilled to share your praise for the excellent service, our award-winning spa and the exclusive breakfast with the entire team. Feedback like yours support us to thrive in our passion of being the best hosts possible for our guests. It's great that you were able to benefit from our partnership with the Zurich Golf Club - established in 1907, the Dolder Golf Club Zurich is one of Switzerland’s oldest golf clubs. The challenging 9-hole course with a clubhouse and a fantastic view of Zurich is set in idyllic surroundings and will get any golfer’s pulse racing. With its stunning views out across the city of Zurich, it is the perfect place for a game of golf.We can’t wait to count you soon again amongst our guests and remain with warm regards.Kind regards,Markus GranelliGeneral Manager
Invité
Séjour au juin 2022
En couple
32 évaluation
10.0/10
Exceptionnel
Publiée le 5 août 2022
貴有貴的道理,很多人推薦,確實不錯
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Utilisateur anonyme
Chambre simple supérieure
Séjour au nov. 2022
Voyageur d'affaires
27 évaluation
7.0/10
Publiée le 24 janv. 2023
床很矮小,床品一般
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AMANDA9900
Chambre double supérieure
Séjour au sept. 2024
En couple
24 évaluation
10.0/10
Exceptionnel
Publiée le 19 oct. 2024
酒店不錯啊
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Réponse de l'établissement: Dear Guest,Thank you very much for your kind words.We are delighted to hear that you enjoyed your time at The Dolder Grand and truly appreciate your feedback.We hope to welcome you back again soon for another pleasant stay.Warm regards,Markus GranelliGeneral Manager