Cet hôtel était idéal pour rendre visite à de la famille qui vit à Bournemouth, notre chambre était propre et bien rangée et le personnel était très serviable, la seule chose qui m'a déçu et j'aurais donné des notes plus élevées, c'est que nous n'avons jamais eu le service de chambre. pendant les 3 jours que nous avons passés là-bas, je travaille dans cette industrie et je sais que les chambres doivent être nettoyées même si on frappe à la porte et demande si quelque chose est nécessaire, etc., mais l'hôtel est agréable, surtout avec la piscine et la salle de jeux.
Hôtel à proximité de Bournemouth City Center,Bournemouth
IInvité2026.04.05
Nous avons eu un séjour très agréable, les personnes sont amicales et hébergées, le petit déjeuner était super et l'emplacement est superbe près de la ville et de la plage.
Hôtel à proximité de Bournemouth City Center,Bournemouth
IInvité2026.06.04
Was greeted by a lovely lady at reception who explained how our key fob worked. Lovely room with everything we needed. Location is close to beach and town. With free parking on site I was able to leave my car there with peace of mind. Only issue is we dropped a pair of socks down the side of the bed, on retrieving the sock it was caked in thick dust. But this will not stop me from staying again if we visit again.
Hôtel à proximité de Bournemouth City Center,Bournemouth
WWild horses2026.04.21
High hopes but very disappointing stay.
On initial check in , the young lady was very helpful and took our bags as we were too early to check in.
When we returned several hours later to complete check in, the receptionist did not look at us at all when talking to us, which made it difficult to understand or hear what she was saying. We were then told that we had to pay £100 deposit- which we were not advised of prior to booking.
Her general attitude was surly and we felt an inconvenience.
We went to use the spa, and were greeted by an equally miserable lady who also made us feel like an inconvenience.
The spa area was very wet and slippery and felt unloved. The changing area looked tired and needed a Good clean.
Breakfast - on our first day we were greeted by a lovely chap called Kian, which felt like a welcomed change to the rest of our encounters with staff. The general the experience was a shambles. Lots of food had run out. We requested an omelette from the chef and were told No. There were no veggie sausages available. Coffee machine kept running out and only gave half a cup full. The food did not appear to be of good quality and was often dry from sitting under the lights and was not hot.
There were very few staff around and there was too much for them to deal with
Our room was fine, the view over looked another building but you could see the sea in the distance
Our twin beds were creaky and noisy
The shower over the bath was pretty useless and kept slipping in the holder
There was not enough tea/ coffee for us both to have the same drink and there was only one pack of complimentary biscuits , which were cheap custard creams. We requested some decaf tea at reception and were given one each.
All in all, the hotel is situated in a good location but we wouldn’t rush back. We hoped it would be a treat but you can get better service at the premier inn or Hampton,so it doesn’t warrant paying more for.
Hôtel à proximité de Bournemouth City Center,Bournemouth
RRTrips2026.03.16
Stayed here in March 2026 with my family.
Overall below average experience.
There was only one passengers lift which was out of service and service lift was very small for a stroller and everyone staying on higher floors were struggling.
Outdoor pool was closed due to season but heated pool was also not functional.
Staff was not rude but they were not Marriott level, most of the requests were declined without any work arounds.
I booked a sew view room and it was very compact, other things were manageable but toilet seat was not. It had very less space that you couldn’t sit properly to poop :)
Breakfast options were good.
Based on my experience I didn’t feel it like Marriott and I would not be able to recommend this to anyone.
J'ai séjourné à l'hôtel Heathlands la nuit dernière et j'ai passé les meilleures nuits de sommeil de ma vie car le lit était très confortable et la literie était confortable également et la couette n'était pas trop épaisse. La salle de bain était très propre et bien rangée mais petite, le restaurant était fermé. mais on pouvait commander de la nourriture au bar, ce que j'ai fait. J'avais du fish and chips et des pois, ce qui était correct mais pas de bonne qualité car le poisson était trop croustillant mais raisonnable pour le prix mais je n'ai pas apprécié le bar était très calme donc J'ai pris mes boissons dans ma chambre qui était 126 et j'aurais certainement à nouveau cette chambre dans l'ensemble, j'ai passé un bon séjour et j'ai bien dormi
Hôtel à proximité de Bournemouth City Center,Bournemouth
IInvité2026.04.27
I recently stayed at The Bath Hotel Beaumont from 25th to 26th April, where we had booked two standard rooms with windows. Unfortunately, the experience was quite inconsistent.
One of the rooms was very good, clean, and comfortable. However, the second room was extremely disappointing and in poor condition. It was significantly below expectations, especially considering both rooms were booked under the same category. I would strongly advise avoiding the smaller standard rooms, as the quality seems to vary greatly.
On a positive note, the hotel’s location is excellent and very convenient. The spa and swimming pool facilities are also good; however, it should be clearly noted that these come at an additional cost per person, which is not communicated transparently at the time of booking.
Parking is available but costs around £25 per day. Unfortunately, the service associated with this was very poor. Our car was parked under a tree and was left covered in bird droppings. When we raised this concern, the staff were unhelpful and stated they did not have the manpower to clean it. Instead, we were given cleaning supplies and expected to clean the car ourselves, which is highly unprofessional given the price charged.
Additionally, the valet service was unreliable. On multiple occasions, we had to wait 15–20 minutes for our car, and twice we ended up retrieving it ourselves after being told to wait. This defeats the purpose of a paid valet service.
The staff, particularly at reception, came across as rude and unprofessional, especially when handling complaints. For a hotel of this standard, the lack of basic service, including room service or an efficient call service, was surprising.
Overall, while the location and some facilities are good, the inconsistency in room quality and poor customer service significantly impacted our stay. I would not recommend this hotel unless improvements are made.
A lovely pub/hotel in a central location in Poole. The staff were extremely friendly and helpful, sorting out an issue with my booking easily. No complaints and looking forward to staying here again
I love the room and amenities offered. Clear instruction, clean facilities, and warm hospitality. Reasonable price and convenient accessibility to different locations (shopping centre, convenience stores, restaurants, cafe and pubs,…)
Hôtel à proximité de Bournemouth City Center,Bournemouth
IInvité2024.05.31
Nice hotel, not far from the beach. Breakfast was good but was only until 9.30am. Rooms were nice, spacious and clean we had a balcony room with lovely views of the beach, the rooms were quite hot and no A.C which is needed in hot weather. The outdoor pool is heated but no indoor pool for when the weather isn’t good. Staff were helpful and friendly.
Très bien
112 évaluations
8,1/10
Prix à partir de
96 £
par nuit
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8.2/10
Très bien
IInvitéJ'ai séjourné à l'hôtel Heathlands la nuit dernière et j'ai passé les meilleures nuits de sommeil de ma vie car le lit était très confortable et la literie était confortable également et la couette n'était pas trop épaisse. La salle de bain était très propre et bien rangée mais petite, le restaurant était fermé. mais on pouvait commander de la nourriture au bar, ce que j'ai fait. J'avais du fish and chips et des pois, ce qui était correct mais pas de bonne qualité car le poisson était trop croustillant mais raisonnable pour le prix mais je n'ai pas apprécié le bar était très calme donc J'ai pris mes boissons dans ma chambre qui était 126 et j'aurais certainement à nouveau cette chambre dans l'ensemble, j'ai passé un bon séjour et j'ai bien dormi
IInvitéI recently stayed at The Bath Hotel Beaumont from 25th to 26th April, where we had booked two standard rooms with windows. Unfortunately, the experience was quite inconsistent.
One of the rooms was very good, clean, and comfortable. However, the second room was extremely disappointing and in poor condition. It was significantly below expectations, especially considering both rooms were booked under the same category. I would strongly advise avoiding the smaller standard rooms, as the quality seems to vary greatly.
On a positive note, the hotel’s location is excellent and very convenient. The spa and swimming pool facilities are also good; however, it should be clearly noted that these come at an additional cost per person, which is not communicated transparently at the time of booking.
Parking is available but costs around £25 per day. Unfortunately, the service associated with this was very poor. Our car was parked under a tree and was left covered in bird droppings. When we raised this concern, the staff were unhelpful and stated they did not have the manpower to clean it. Instead, we were given cleaning supplies and expected to clean the car ourselves, which is highly unprofessional given the price charged.
Additionally, the valet service was unreliable. On multiple occasions, we had to wait 15–20 minutes for our car, and twice we ended up retrieving it ourselves after being told to wait. This defeats the purpose of a paid valet service.
The staff, particularly at reception, came across as rude and unprofessional, especially when handling complaints. For a hotel of this standard, the lack of basic service, including room service or an efficient call service, was surprising.
Overall, while the location and some facilities are good, the inconsistency in room quality and poor customer service significantly impacted our stay. I would not recommend this hotel unless improvements are made.
WWild horsesHigh hopes but very disappointing stay.
On initial check in , the young lady was very helpful and took our bags as we were too early to check in.
When we returned several hours later to complete check in, the receptionist did not look at us at all when talking to us, which made it difficult to understand or hear what she was saying. We were then told that we had to pay £100 deposit- which we were not advised of prior to booking.
Her general attitude was surly and we felt an inconvenience.
We went to use the spa, and were greeted by an equally miserable lady who also made us feel like an inconvenience.
The spa area was very wet and slippery and felt unloved. The changing area looked tired and needed a Good clean.
Breakfast - on our first day we were greeted by a lovely chap called Kian, which felt like a welcomed change to the rest of our encounters with staff. The general the experience was a shambles. Lots of food had run out. We requested an omelette from the chef and were told No. There were no veggie sausages available. Coffee machine kept running out and only gave half a cup full. The food did not appear to be of good quality and was often dry from sitting under the lights and was not hot.
There were very few staff around and there was too much for them to deal with
Our room was fine, the view over looked another building but you could see the sea in the distance
Our twin beds were creaky and noisy
The shower over the bath was pretty useless and kept slipping in the holder
There was not enough tea/ coffee for us both to have the same drink and there was only one pack of complimentary biscuits , which were cheap custard creams. We requested some decaf tea at reception and were given one each.
All in all, the hotel is situated in a good location but we wouldn’t rush back. We hoped it would be a treat but you can get better service at the premier inn or Hampton,so it doesn’t warrant paying more for.
IInvitéThis one is not “ibis style” standard for sure!
Two basic things important for holiday hotel
1) good breakfast
2) good shower
—-
On both the counts it fails
—-
See to it the revert from hotel
AAei BartTrès proche de la plage et de l'arrêt de bus. A deux pas des commerces et restaurants locaux. L'hôtel ressemble à l'ambiance de l'hôtel Transylvania que ma famille aime particulièrement l'ascenseur authentique. 😁 Le personnel était gentil aussi. Les équipements étaient bons.
UUtilisateur anonymeHôtel charmant avec d'excellentes prestations. Personnel très aimable et poli. Chambre propre et lits confortables. Thé et café en chambre.
Petit-déjeuner copieux et varié.
Spa agréable avec une belle piscine.
88285SueHDouble sea view room with balcony. Spacious bedroom with nice seating area. Clean and in good decorative order. Comfy bed, quality linen. Wonderful, original metal-framed window and French door opening out onto huge balcony. Unfortunately, the sea view tuned out to be when looking left from the end of the balcony and not from the actual bedroom. Kettle needed descaling. Bathroom well appointed, nice towels and quality Elemis toiletries, but would benefit from a really thorough deep clean and a lick of paint.
Absolutely fabulous public rooms, not ‘dated’, as some reviews suggest, but furniture and fixtures appropriately in keeping with the style and period of the building. Wonderful!
Beautiful outdoor pool area and indoor spa. Lots of outdoor seating areas. Extensive woodland to the rear of the hotel. Just a few minutes walk to Knoll Beach, through the hotel’s extensive grounds (which includes tennis courts and a golf course) just over the road. Absolutely no information provided about any of these brilliant amenities, or indeed anything at all, in our bedroom. Also, no information about Wi-Fi, no information about breakfast times, no information about how to even contact Reception on the telephone provided in the room …
The food at the evening meal was exceptional but was let down by the very slow service as staff focused on setting tables for the following day’s breakfast - which turned out to be so disappointing that it was hard to believe that both meals had originated from the same kitchen.
IInvitéStunning hotel, great location. Everything was fantastic. Small thing is room 109 has a small frosted window with no view. When opening it opens to a dirty mucky roof. We did not leave it open as vermin might enter the room. We also mentioned it was a 40th bday but no extras not even a note.
IInvitéHotel is a bit tired and beds were uncomfortable. However good location for a couple of nights and good to have access to the pools. Probably wouldn’t stay again just because of the uncomfortable beds and not good for a bad back.
JJahangir JaneWe stayed here as a couple and had a mixed experience. The hotel has its charms, but also a few drawbacks.
Rooms & Amenities:
The rooms were quite small and felt congested, including the toilet where the commode placement was very cramped. The amenities provided were basic — just soap and a combined hair and body wash. Surprisingly, there was no handwash, no refrigerator, and no hair dryer in the room. On the plus side, the room was clean, and we had no issues with hygiene.
Staff & Service:
The staff were very friendly and welcoming, which made the stay more pleasant.
Facilities & Atmosphere:
The swimming pool was lovely, and the view from the poolside was amazing, directly overlooking the sea. The lounge area shared the same beautiful view — a great spot to relax in the evening. There was even a small jewelry corner inside the hotel, so beware — you might end up buying a ring or necklace if your partner starts browsing!
Other Notes:
The lift was possibly the oldest I've ever used — it really felt like stepping back into the 90s, which in a way added some quirky character to the place.
Food:
The full English breakfast was genuinely very good — one of the highlights of our stay.
Overall Value:
The pricing was reasonable, but for better value, it would be great if they included essentials like a refrigerator, handwash, and hair dryer in the rooms.
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