Hôtels avec Wi-Fi à Wiltshire, Royaume-Uni

Le lit de canapé n'était pas fait à l'arrivée et il devait appeler la réception. L'homme qui est venu faire le lit semblait bien ajouter qu'il devait faire le lit et qu'il ne parlait pas. Après un sommeil très inconfortable, les lits n'étaient pas grands, nous avons décidé d'annuler une future réservation que nous avons avec l'hôtel en août. On a entendu une plainte similaire de la personne devant nous, donc nous ne sommes pas le seul qui ne semble pas satisfait de l'hôtel.

This hotel has got high standards on cleanliness and service consistently. On a bitterly cold weekend the room was warm throughout. In fact very comfortable bed and no need for extra blanket. 2 small issues. The pillows were a bit lumpy but fine and the restarant did not serve evening meals to our liking but overall outstanding !!! Cannot wait to return.

L'hôtel est le meilleur que nous ayons été en cette excursion, de belles bâtiments, une belle réception et un petit déjeuner parfait, la chambre est grande et le lit est très doux et confortable. Très propre et tranquille pour une belle soirée, en dehors vous pouvez voir la cathédrale, en général, je choisirai ici à nouveau dans l'avenir

Ambiances belles et belles. La plupart des employés sont gentils, mais il y a un gars qui n'est pas si gentil comme il parle et répond aux questions. Il y a deux verres dans la salle de bain qui sont bien, mais si vous demandez un verre à boire dans la salle, ils vous apporteront toujours le même type de verres. Certaines de leurs tasses de thé sont trop grandes et ne sont pas classiques.

Entrez par la porte, c'est un café ouvert, les plantes vertes sont pleines de murs autour de la porte, et à l'après-midi chaud, il est très agréable de boire du café avec ses amis dans les trois ou deux ou deux chats. Entrez à la porte de la main droite, c'est la réception de l'hôtel, les escaliers sont plus étroits, la chambre de l'hôtel est plus grande et propre et le petit-déjeuner est un petit-déjeuner anglais traditionnel.

FREEZING COLD. Window don't shut. And they haven't even put a extra heater in the room to help. The window has clearly been like that for a while. SORT IT OUT. Thanks..I had an awful night sleep and feel I want my money back tbh..

Our stay at this hotel left us feeling a bit underwhelmed. While I wouldn't go so far as to say avoid it entirely, I can't recommend it or see myself returning. The room, advertised as having a king-size bed, disappointingly turned out to be a double. Despite the hotel's emphasis on green choices, the room was unbearably warm upon arrival. We had to open both the windows and the door just to cool it down. This lack of basic comfort seemed counterintuitive to their eco-conscious branding. Furthermore, small but crucial amenities were absent, such as a hairdryer, and some lights weren't working. The absence of an in-room phone meant there was no easy way to request these missing items, adding to the overall inconvenience. The breakfast experience was equally disappointing. The so-called buffet consisted of a small, albeit pleasant, continental breakfast. However, being asked immediately upon arrival if we'd like to pay an additional £10 for a cooked breakfast made the setup feel misleading. At £14.50, the continental breakfast alone did not feel like good value.  The restaurant also had a notice about a £2.50 charge for menu amendments. While I understand the principle of upcharges, this particular policy felt excessive and off-putting. These issues were compounded by a lack of personal touches that form the foundation of good customer service. No one asked at checkout or during breakfast how our stay had been, a small but impactful gesture that could have mitigated some of our disappointments. In hindsight, I feel I overpaid by about 20-30% compared to the value I received. Knowing what I do now, I likely wouldn't have chosen this hotel for our stay.

A bit outdated but comfortable.

Excellent. Location to m4 is great for working on the road or for leisure purposes. Very clean and exceptionally efficient with turn around. Check in quick. Staff very welcoming and friendly. Breakfast options for room service are one of the best I've had, better than some 4/5 stars! IHG are setting the standard for value, service and overall performance very high and my go to hotel group at the moment. IHG being Holiday Inn, Hilton and Roko to name a few.

Couldn’t ask for a better treatment. Matthew was the cherry on top of the cake with such a such prompt service will. I’ll definitely return.