The location and view from this hotel is great, the service from the staff here are also excellent, bring our baby here and everything is handled well with the help from the staff.Plenty parking space, swimming pool, children playground, reataurant and many more available here.Near Taman Safari is one plus point from this hotel.
J'ai eu quelques mauvaises surprises lors de mon séjour à l'Aston Pasteur de Bandung :
1. À mon arrivée, la réception m'a simplement demandé mon nom sans vérifier les détails de ma réservation. Elle m'a immédiatement annoncé que ma réservation était annulée et que je devais recevoir une notification par e-mail. Or, je n'ai reçu aucune notification d'annulation, ce qui n'est pas très agréable après mon arrivée depuis Jakarta. Au bout d'un moment, le réceptionniste m'a annoncé que les chambres étaient disponibles. Pourquoi toutes ces actions au début ? Même si c'était une erreur, on aurait pu l'éviter en vérifiant bien avant de déclarer l'annulation ?
2. Ma chambre était au 6e étage, loin de l'ascenseur. Pourtant, le dimanche matin, j'entendais comme une répétition de chant dans une salle paroissiale, avec tous les tambours et les voix, puis plus tard, la messe. C'était très désagréable, car j'avais envie de me reposer et de dormir.
3. Il y a quatre ascenseurs mais ils sont très lents et bondés, je dois attendre plus de 10 minutes juste pour descendre pendant l'heure de départ, car l'ascenseur est ouvert avec plein de monde.
It is the second time stay at this hotel, very good and luxury hotel for rest and family trip.
There's a pine forest next to the hotel where you can take a stroll, and the restaurant's environment is very beautiful.
We booked the hotel without having high expectations and we were extremely well surprised. The location is very good of course. The staff very professional and welcoming. And I think the biggest surprise was the facilities for the kids: all what kids can dream of in a such condensed place: pool, slides, sandboxes, kids club and even a mini zoo. Most of the activities are free of charge and other are at a very reasonable price just to support the staff I think.
Also, we made very nice friends there as many conferences and events are run.
It is a very convenient place to have a break inside the city especially for families with young kids.
This my 2nd time stay in this hotel whenever I come to Bandung, love the place and location. Just need improvement on the bathroom that we stayed is leaking from shower area leaked thru toilet area as seen from pic.
Le séjour à l'héritage Dago de la Suisse-Belresort était pure heureux. La chambre élégante, la brise de montagne et les vues panoramiques ont créé un repos pacifique. J'aimais l'atmosphère confortable et le service de haut niveau. Une combinaison parfaite de luxe et de nature fortement recommandée.
We love the place, rooms are big, pretty spacious. Breakfast was good, many varieties both western and local cuisine. We also tried some mix veggie fruit juice and it was really good.
Location is good, easy to go around
Our children were happy, we checked some of the children activities and tried them.
We took the chill and grill package so it includes dinner.
To be honest, we were not very happy with the dinner. Under the Mariott brand we expect better. The meat was tough, and in our opinion (as 3 families staying here) the marinating sauce for the grill they use was too acidic.
The hawker noodle was too salty.
The pineapple fried rice was sour.
I had to wait quite long for the fruit platter to refill.
**My Unforgettable Stay at Crowne Plaza Bandung**
My experience staying at Crowne Plaza Bandung was truly unforgettable. From the moment I arrived and throughout the check-in process, their service was exceptional. From the security guards, door attendants, receptionists, to the staff serving the welcome drinks — everyone greeted us with such genuine smiles. It made us feel like part of a big family and made it so comfortable to talk with the hotel staff.
At check-in, the staff on duty even registered me as a member of the IHG Group right away — something that would’ve been a hassle had I done it myself. That thoughtful gesture alone already spoke volumes about their commitment to excellent service.
Beyond their outstanding hospitality, everything from the cleanliness to the tidiness was just perfect. The availability of thoughtful amenities like a steam iron with a board and a hair dryer added even more value. We were also given a room with a stunning mountain view — truly the best view!
Facilities like the swimming pool and jacuzzi with their beautiful views, as well as the well-equipped gym, were all major factors in our decision to choose this hotel.
Another highlight of our stay was the breakfast — so many varieties to choose from! From local dishes to international options, everything was delicious. The salads were fresh, and the fruit selection was top quality. The fruit was beautifully displayed in a glass case and served by the restaurant staff, rather than taken freely — which helped minimize waste. If the fruit you wanted wasn’t visible, you could simply ask, and they would take it out from the chiller and freshly cut it just for you. They even asked if I wanted yogurt to go with the fruit. Wow! Such thoughtful service.
And yes — they had ice cream that was absolutely tempting. They also offered delicious Middle Eastern dishes. The sweet desserts weren’t overly sugary and were just delightful. If I were to describe everything here, it would take forever — haha!
One more thing — while I was at the swimming pool area, I slipped and twisted my ankle. I requested ice for a compress, and the room service team sent over an ice bucket from the F&B staff, along with two small towels. That kind of attentiveness really stood out.
Without a doubt, we’ll gladly return to stay here in the future. Thank you once again to all the hotel staff for making our stay so memorable.
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It is a good and nice hotel to stay. The room are clean and comfortable. The location is good and right next to a shopping centre with a supermarket. There is a lot of food choices around and also in the supermarket. There are also pharmacies if needed. Good central location. Did not manage to take photos.
Very good impression of my first stay at El Hotel Bandung. Was given a room upgrade and appreciate it very much. The room is clean, spacious and has a comfortable queen bed. Bathroom with a tub is also properly maintained. Only hitch was a bulb in the washroom fused but even after reporting the fault at the reception, it was not replaced. Breakfast served at the cafes were plentiful and service was good. Location is also good with many eateries around. Overall, I enjoyed my stay here and will definitely stay at this hotel again on my next visit to Bandung.
Excellent
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9.2/10
Excellent
AArihanaSuper friendly staff and well kept amenities. Got a free upgrade to a villa too hahaha.
KKhairulnaim ZukriLa chambre est très décente, mais la salle de bains se sent un peu obsolète et consommée. Il est abordable, surtout avec le petit déjeuner inclus. N'oubliez pas que les options de petit déjeuner sont limitées dans la variété.
LLeonita Syarief**My Unforgettable Stay at Crowne Plaza Bandung**
My experience staying at Crowne Plaza Bandung was truly unforgettable. From the moment I arrived and throughout the check-in process, their service was exceptional. From the security guards, door attendants, receptionists, to the staff serving the welcome drinks — everyone greeted us with such genuine smiles. It made us feel like part of a big family and made it so comfortable to talk with the hotel staff.
At check-in, the staff on duty even registered me as a member of the IHG Group right away — something that would’ve been a hassle had I done it myself. That thoughtful gesture alone already spoke volumes about their commitment to excellent service.
Beyond their outstanding hospitality, everything from the cleanliness to the tidiness was just perfect. The availability of thoughtful amenities like a steam iron with a board and a hair dryer added even more value. We were also given a room with a stunning mountain view — truly the best view!
Facilities like the swimming pool and jacuzzi with their beautiful views, as well as the well-equipped gym, were all major factors in our decision to choose this hotel.
Another highlight of our stay was the breakfast — so many varieties to choose from! From local dishes to international options, everything was delicious. The salads were fresh, and the fruit selection was top quality. The fruit was beautifully displayed in a glass case and served by the restaurant staff, rather than taken freely — which helped minimize waste. If the fruit you wanted wasn’t visible, you could simply ask, and they would take it out from the chiller and freshly cut it just for you. They even asked if I wanted yogurt to go with the fruit. Wow! Such thoughtful service.
And yes — they had ice cream that was absolutely tempting. They also offered delicious Middle Eastern dishes. The sweet desserts weren’t overly sugary and were just delightful. If I were to describe everything here, it would take forever — haha!
One more thing — while I was at the swimming pool area, I slipped and twisted my ankle. I requested ice for a compress, and the room service team sent over an ice bucket from the F&B staff, along with two small towels. That kind of attentiveness really stood out.
Without a doubt, we’ll gladly return to stay here in the future. Thank you once again to all the hotel staff for making our stay so memorable.
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CChing HoLe personnel était très attentif dans l'ensemble de l'hôtel. 5 étoiles recommandations pour rester ici. La position est parfaite près de la station marchable ou même prendre un taxi est facile.
Le spa est très bien placé pour vous, mais vous pouvez vous amuser.
BBayusatriowIf you're craving an escape that's both refreshing and visually inspiring, Hotel Indigo Bandung Dago Pakar hits the sweet spot.
Tucked away in the cooler, greener side of Bandung—up in Dago Pakar—this hotel blends Sundanese heritage with modern aesthetics. From the lobby alone, I knew I was in for a treat. Wood carvings, vintage tiles, curated art pieces... it felt like walking into a living gallery.
But the real magic? The view. Imagine waking up to pine-covered hills and misty mornings from your balcony. It’s a retreat above the clouds.
🚗 Getting There
From Bandung Train Station: ~30 minutes by taxi or ride-hailing app
From the city center: ~20–25 minutes
The road winds uphill, so expect slightly cooler air the higher you go. You will feel the difference.
🎯 Nearby Attractions & How to Get There:
Tebing Keraton – 10 min drive
For a sunrise above the clouds. It’s a cliffside viewpoint with jaw-dropping scenery—bring a jacket and a camera. The road is narrow, better with small cars or scooters.
Taman Hutan Raya (Tahura) – 7 min drive
Forest park with light hiking trails, Dutch & Japanese caves, and peaceful greenery. Great for families with kids or elders.
Dago Dream Park – 15 min drive
A family-friendly amusement park with Instagrammable spots and kid-friendly rides. You can rent an internal shuttle to explore.
Lawangwangi Creative Space – 5 min drive
Art gallery + café with a stunning sunset terrace. One of my go-to places for coffee and creative vibes.
Cafe D’Pakar – 5 min drive
Open-air dining with epic views of the valley. Come early for a spot by the edge. It gets chilly in the evening—pack a sweater.
🏨 Why I Loved the Hotel
Infinity pool facing the forest 🏞️
Spacious rooms with local design touches
Bathtub with mountain view (yes, really)
Rooftop bar + locally inspired cuisine
Peace and quiet — yet not far from the city
✨ Final Thoughts
Hotel Indigo Dago Pakar is more than just a place to stay—it's where nature, culture, and creativity collide. Whether you're on a romantic getaway, a creative workcation, or a family staycation, this place delivers on all fronts.
MMadboz85SUPER RECOMMANDÉ !!!
Cela fait longtemps que je n'ai pas séjourné à Puncak, peut-être plus de 15 ans, je suis revenu ici avec les enfants et j'ai décidé de rester au Royal Safari Garden, et c'était le bon choix.
Emplacement : très stratégique, avec supérette SM, parc safari et snack.
Installations : complètes !!! Pas seulement des chambres, mais aussi un mini zoo, un spectacle d'oiseaux, un parc aquatique, un petit-déjeuner avec des animaux, une aire de jeux, une salle de jeux et bien plus encore.
Service : tout le monde était très sympathique, depuis la sécurité, la réception, le concierge, l'équipe du restaurant, jusqu'à la fréquentation de la piscine, tout le monde était très bien, sympathique et très serviable.
Recommandation personnelle, si vous pouvez rester plus d'1 nuit car ce ne sera pas suffisant si vous passez la nuit, un hôtel très agréable pour des vacances en famille.
Merci Royal Safari et trip.com pour ce séjour agréable !!!
IInvitéThe location was great as very close to shopping mall. Good location for restaurants . Staffs were friendly and helpful.
Room was clean and air condition worked properly.
I will definitely stay here for my next trip to Cirebon .
IInvitéWhen i stayed at the hotel yesterday all seem fine. The room looked clean. But when I checked the locking system. It did not want to lock only the top part. I went to the lobby to let them know my dissatisfaction. They told me that all the rooms have this issue. I felt an bit of unease Afterwards i went to my room and contacted an trip.com travel agent. They also find it very weird why nobody was notfied about this issue. They contacted the hotel later and told me to wait but nobody came. An hour later I contacted an trip. Com travel agent again and told them i already waited an hour and felt neglected. So the travel agent contacted then again. Minutes later someone came by. He wanted to show me another room and sure the lock does not work properly anywhere. They apologised and since it was late i cant go to a other hotel. I talked to the travel agent again. On their advice they told me to put heavy objects in front and next to the door. So i put an chair and my bag in front of it. The travel agents where very helpful. I also ask them to warn future visitors about this issue as well. Also it is against the law Under the Consumer Protection Law (UU No. 8/1999), you’re entitled to use facilities that work properly and safely—“goods and/or services…must be fit for their intended use”. Government Regulation 67/1996 (Pasal 62 Ayat 2) makes the hotel operator legally responsible for your safety and security while on the premises. Even if “all locks” share the same flaw, the hotel must fix it or offer you an alternative that meets basic safety standards. I felt a bit safer when heaving the chair and my stuff in front of the door but i hope they will fix the issue as soon as possible for the safety of all hotel guest and inform the issue beforehand to hotelguest as well. Yours sincearly Leonrdo Sakidin
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