Location is good with shuttle buses to the station which makes things very convenient. Hot spring in the hotel is wonderful after a day if sightseeing.
It is an old classic hotel. Room is big, but bed is small (<1m).
Sometimes it is hard to find a staff who can speak fluent English.
Breakfast is good, but lunch is overpriced.
It is a ski-in-ski-out hotel for Cortina, so it is convenient if you stay in hotel for whole day. But road condition can be terrible in snow days. Many cars cannot get onto the slopes to the hotel from main road even equipped with snow tires.
IROHA GRAND HÔTEL
▪️Le prix de l'immobilier a une valeur CP très élevée
▪️Ramen gratuit en fin de soirée
▪️Séjour confortable
L'environnement et l'espace sont de très haute qualité, et il est proche de la gare de Matsumoto et des attractions⋯
Personnel de service de haute qualité et bonne attitude
Nous avons fait l'éloge du petit-déjeuner à base d'ingrédients locaux de Shinshu.
Excellente expérience de séjour
Merci Iroha Hôtel😂
My room on the 7th floor was comfortable and well-appointed. While not the largest room I've stayed in (around 18 square meters, I believe), it was certainly adequate for my needs as someone who mostly uses the room as a base for exploring. The bed was just right – not too firm, not too soft – and I slept soundly. I appreciated the thoughtful touches like the comfortable armchair with an ottoman, perfect for relaxing after a day out. The view from my window wasn't spectacular, overlooking a street partially obscured by another section of the hotel, but I could still see a decent stretch of the city skyline.
I love staying here. Highly recommended for everyone seeking the hotel in Matsumoto. The hotel provides more things than I expected eg, welcome drink (including beer & highballs) public bath & tab, massage chair.
Le personnel est professionnel et utile. Les chambres sont propres et tout ce qui est nécessaire est fourni. Il peut être un peu petit pour plus d'une personne.
Hotel Tangram provides a unforgettable experience with its exotic location next to a ski/snowboard facility, to have supreme services and the thing.
I remember most except the skiing part is the onsen, the onsen provides a lovely arrange of tubs various sizes which consume of eg: cold bath tubs indoor warm tubs and an outdoor tub especially if you are lucky there might be snow raining in to the tub and you can witness a special surpirse.
overall I believe coming here is a good choice and can guaranteer you a good stay.
Avantages:
- Je le recommande vivement et je reviendrai certainement
- C'est très nouveau et l'environnement m'a fait me sentir très à l'aise avec son style Karuizawa et sa bonne correspondance des couleurs.
- La taille de la chambre est grande.
- Le service du personnel est excellent et très serviable. Absolument aucun problème de communication avec l'anglais. J'apprécie particulièrement leur aide lorsque j'ai perdu mon écharpe.
Les inconvénients:
- La température des sources chaudes n'est légèrement pas assez chaude avec environ 40,5 degrés Celsius seulement. Je pense qu'il serait préférable de le faire à 41-42 degrés Celsius.
- la salle de gym est un peu petite mais toujours très confortable
Extraordinaire
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9.2/10
Excellent
IInvité1. Sélectionné parmi les 100 meilleurs hôtels thermaux du Japon
2. Je suis allé au Japon plus de dix fois et j'ai séjourné dans des hôtels avec des prix allant de 1K à 3K. Cet hôtel est de loin le plus satisfaisant. Le personnel du service de l'hôtel sourit toujours et s'incline chaleureusement lorsqu'il marche devant vous. Service professionnel et chaleureux, super.
3. Je recommande vivement la chambre de plus de 50 mètres carrés pour un lit et deux repas. La chambre était propre, la vue était superbe et le dîner était très attentionné. J'ai baigné quatre fois dans des sources chaudes, presque toutes réservées. Beau paysage
4. J'aime le château de Matsumoto. Les vendeurs des magasins de la ville sont très enthousiastes. Il y avait très peu de monde. Il y avait encore beaucoup de monde à Osaka, Tokyo et Kyoto lorsque j'y suis allé auparavant, j'avais l'impression que notre famille et quelques étrangers étaient les seuls dans la rue. Il existe de nombreux châteaux de Matsumoto, Yayoi Kusama, boutiques, bijouteries en argent et boutiques d'artisanat. Reviens la prochaine fois
CCraigoWowee!! What a hidden gem. This hotel was small but punched a knockout!! Pricey but you get what you’ve paid for and more! Hidden in Omachi this hotel offers those wanting to go to the ski parks of all with a complimentary shuttle bus. The staff were super friendly and service was so good!! The food was to die for as I recommend the buffet style for breakaways and dinner as it had everything! Private onsen with a private onsen for females which showed their privacy. Gym, kids play room and also indoor pool. The list goes on! Thank you so much!!
MMino DuongThe front desk Nepal staff is helpful. It’s quite far from the station. Unfortunately, I came there on a snowy day, and it was terrible to walk to the station. It's an old building and there is no room for nonsmoking and the lobby has a bad smoking smell.
IInvitéL'hôtel Wanping, qui est un hôtel historique, est l'hôtel le plus digne de séjour dans le long du champ, qui révèle le service anglais sans cesse. La chambre de l'hôtel est également très grande, même si simple, mais les détails sont très intelligents. La pomme de pommes de sa maison et le fromage royal doivent jouer un carte. La prochaine fois, vous resterez!
OO.K. MACI’ve stayed at many ryokans throughout my travels—often making up half of each trip—but this one felt a bit different.
It seemed to be run by just one person, who I assume is the owner. Everything was self-service, which might be understandable considering it was the most affordable option among the ryokans in the area.
Most amenities required an extra fee, such as towels. Payment was made by dropping coins into a basket and making your own change, which wasn’t very convenient—especially since I didn’t carry much cash.
One thing I appreciated was the luggage delivery service. I was able to leave my bag at the lobby before check-out and have it sent to Toyama Station (for about 4,000 JPY, cash only).
What stood out was the creativity in the shared spaces. There were several common rooms designed for relaxing and spending time—perfect if you’re traveling with friends. You could play ping pong, read books, watch TV, or use the canteen, which had a microwave and dishes available.
They even had coin-operated massage chairs and a small fitness room.
However, I must mention two important downsides:
1. Limited nearby dining options – Many restaurants shown as open on Google Maps were actually closed. The only one that was open had extremely slow service—I waited nearly an hour for dinner.
2. Insects—large ones – Unfortunately, I encountered big insects in my room, which made it hard to sleep. (He even provided insect-catch tape for me while introduce the room) I stayed awake most of the night, worrying it might come back—especially stressful since I had to get up early the next morning to catch a bus to Ogizawa.
Minds you, stairs only, need to carry your luggage down by yourself.
Overall, while it offers good value for the area and has unique communal features, this ryokan may not suit travelers who prefer full service, cashless payment, or guaranteed comfort.
MMeowVanL'hôtel a offert un service exemplaire avant notre arrivée. L'hôtel est très confortable et confortable.
Le centre de la ville est très bien situé, mais il est très bon de se rendre à l'hôtel. Nous n'avons pas pu résister à prendre des photos même après l'arrivée, et nous avons pris une heure pour enfin partir réticent. Les mots ne peuvent pas faire le lieu de justice, vous devez y visiter vous-même.
Nous avons été très impressionnés par la délicieuse de la nourriture et l'attention aux détails, y compris la placement de la nourriture, la coordination de la couleur de la nourriture. Le personnel était très attentif à ce que je me souviens de ce que les repas ne mangent pas tous les jours au petit déjeuner et au buffet.
L'hôtel est très confortable et agréable pour les clients.
Enfin, le personnel parlait parfait anglais.
AAinoorConsistent service and offerings throughout the Sotetsu hotels across Japan. You check-in via the machine, pick up your amenities; they have the best and extensive range and go to your tiny room.
Location wise, it is next to a 3-level Don Quijote and connected to Nagano station via the foot bridge on the 2nd floor.
IInvitéI stayed at this hotel for one night, and overall, it was quite a pleasant experience.
I really liked my room — it was clean, modern, and comfortable. The only thing that surprised me was that the window to the balcony didn’t open, though I suppose it was designed that way.
The onsen was absolutely wonderful — spacious, relaxing, and with a beautiful view of a mountain river. Definitely one of the highlights of my stay.
The hotel also offers many different areas for leisure and entertainment. You can play table tennis, relax in cozy rest zones, visit small cafés and shops — there’s a lot to explore without even leaving the building.
Both breakfast and dinner were delicious, with a wide variety of food to choose from. However, due to the number of guests, it was a bit challenging for the staff to manage everything smoothly. On two occasions, someone almost took my table, even though I had already placed the reservation card on it to show it was taken.
That said, the staff overall were very pleasant, friendly, and helpful, and I appreciated their attitude throughout my stay.
This hotel is clearly family-oriented, with many families staying with young children. There are rooms with child-friendly designs and dedicated play areas, so if you’re looking for a quiet, adult-only atmosphere, this might not be the best fit.
That said, I genuinely enjoyed my stay and would consider coming back.
HHanaLocation is great, it is just on the main road and by the lake. I remember there was a Lawon convenient store not far away when we drove past. We stayed there for 1 night.
I highly doubt if we were given the wrong room type, as I booked a room that can see the full Suwa Lake, but the room we have got is at the corner. It is because of the cherry blossom season, there are so many mosquitos outside so we couldn't open any window. According to the information provided by the hotel, the mosquitos don't bite human, but create stains on clothings.
Anyway, the room has a private onsen. It was quite small, and look a bit old. The water is very hot, though I couldn't smell any sulfur so it is not a real hot spring. As the windows can't be opened, so it is a quite stuffy inside the bathroom. The room has equipped with all amenities, but no bottled water. The hotel mentioned the water is drinkable from the tab. The room is quite clean and spacious. The mattress is quite nice, it was good for taking a rest after a whole day trip. We chose the meal package (breakfast and dinner). They were both Japanese style with a lot of dishes and options. Food is great. Nagano is not a place that produces meat, so mainly there are a lot of vegetables.
With the price we paid for, the hotel services, food and everything is quite reasonable. However, the hotel is a bit old. Nothing is special other than providing a clean room to sleep.
IInvitéAmazing Stay at Hotel Iwasuge – A Hidden Gem for Ski & Onsen Lovers!
We had an incredible stay at Hotel Iwasuge, which truly became the highlight of our trip. While the interior may be a bit dated, the five-star service and exceptional food more than made up for it. We stayed for two nights on a half-board plan, and every meal was different, delicious, and thoughtfully prepared. The hospitality was outstanding—every staff member was incredibly helpful and made us feel right at home.
The location is perfect for skiing, with ski-in, ski-out access. There are two lifts right next to the hotel—one going up and one going down. The slopes nearby offer a mix of red and green tracks, making them ideal for beginners and families. Our kids especially loved the wide, easy slopes. We also rented ski equipment directly from the hotel (though helmets were not included).
After a long day on the slopes, the Hoppo Onsen was the perfect way to relax. The onsen itself is so good that we noticed some visitors coming just for the hot spring experience!
We have stayed in many four- and five-star hotels, and Hotel Iwasuge is truly one of the best. It may not be as widely known, but it absolutely deserves more recognition. We highly recommend it to anyone looking for a fantastic ski, onsen, and gourmet experience in Shiga Kogen. We can’t wait to return!
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