Publiée le11 mars 2026
Invité
My wife and I visited Catalina Island for our 28th anniversary — our first time back since before we were married in 1997. We chose the Catalina Canyon Inn specifically for the pool, jacuzzi, on-site restaurant, and shuttle service. Their website is very nice and seemed like a perfect match for the occasion. Unfortunately, very little matched what was advertised.
Shuttle: The shuttle was not waiting at the Catalina Express port when we arrived on the last ferry Saturday evening which was unexpected. Four of us were left waiting in the dark for about 20 minutes until the other couple called the hotel. The driver was friendly and apologized, but this set the tone for the weekend. The shuttle was consistently unreliable throughout our stay. They tell you to call the driver directly, but he often didn't answer. You'd end up having to call the hotel instead, and the shuttle only seemed to come after someone went inside and told the front desk in person. At one point we waited 45 minutes. Some guests got frustrated and just decided to walk, but the hotel sits at the top of a steep hill — not a realistic option, especially for older guests like us. Their website suggests the shuttle runs regularly, but that was far from our experience.
Restaurant: We arrived at the restaurant at 7:30 PM Saturday and were turned away, even though their website says they're open until 8:00 PM. We had to rush down the hill to find dinner to-go in town before the shuttle stopped running at 8:45. It was a shame we didn't even have time to stay and eat on our anniversary or face having to trek up that hill. The next morning I mentioned this to the restaurant owner, who insisted they closed at 8:00 and that she was there. She then told us the restaurant closes at 2:00 PM on Sundays — so dinner there that night wasn't an option either. She was very friendly though I must say. On Monday we finally had breakfast before checkout. The food was mediocre and didn't match the glowing reviews at all. The prices were also odd — $12 for mozzarella sticks, $20 for nachos, but only $11 for pulled pork sliders, which you'd expect to be the pricier item. The pricing just didn't add up. While we were there, another couple was turned away at 1:30 PM because the restaurant closes from 2–4 on Mondays. We could feel their frustration.
Jacuzzi: The jacuzzi we were looking forward to was covered up and converted into a gazebo with chairs. At first we couldn't find it but yea. No mention of this on the website.
Room issues: The soap dispenser in the shower was empty. The front desk told us we can mention it to housekeeping, who didn't come until after 5:00 PM. We got the soap and a couple fresh towels. The towels themselves were thin and didn't dry well overnight so fresh ones were sorely needed to get at least one shower in with soap before we had to leave the next day. The TV didn't work at all, and the microwave was unplugged — though I was able to fix that myself. The hotel also doesn't offer complimentary coffee, which is standard at most hotels we've stayed at for half the price.
The good: The staff was friendly, the bed was comfortable, the A/C worked well, and the balcony was a nice touch. The room was quiet.
Bottom line: The website gives a very different impression than what you actually get. Between the unreliable shuttle, limited and unpredictable restaurant hours, missing amenities, thin towels, and no coffee, this was not the anniversary experience we hoped for. I'd recommend staying somewhere closer to downtown so you're not dependent on a shuttle and stuck with limited options. I think we need to redo our anniversary. It was a miss for sure.
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Prix par nuit à partir de :30 172 PHP
Publiée le22 déc. 2022
RIP_10
Grand service retour sera recommandé et continuera à choisir ce que mon séjour principal
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Prix par nuit à partir de :5 045 PHP
Publiée le24 oct. 2025
Invité
Nous avons vraiment aimé cet hôtel pour plusieurs raisons :
(1) Une grande chambre confortable et propre avec beaucoup d'espace de stockage et un canapé confortable.
(2) Vous avez une excellente qualité de personnel, surtout la chambre et la dame qui s'occupait du petit déjeuner.
(3) Grand lieu pour visiter Yosemite - à peu près que vous pouvez obtenir sans être dans le parc - pas plus de 15 minutes à la porte.
Le petit déjeuner était des œufs à vapeur et des sauces, des toasts, des muffins, des fruits et des céréales. Je resterais certainement à nouveau.
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Prix par nuit à partir de :13 185 PHP
Publiée le23 avr. 2024
Xiaoershangdasan
C'était très courant. Lorsque j'ai réservé un hôtel via Ctrip, j'ai été informé que la réservation avait été annulée. L'augmentation temporaire du prix était très élevée, je n'ai donc fait une nouvelle réservation que pour 2 jours. Cela montre qu'il y a un petit-déjeuner, mais en fait il n'y en a pas. Nous allons au restaurant à côté et cela coûte plus de 20 dollars américains par portion. Plus tard, nous avons déménagé au parc 55 Hilton à côté. L'environnement et le confort n'étaient pas terribles du tout. Sans comparaison, il n'y aurait pas de mal.
Le seul point positif c'est que ce n'est pas trop loin pour aller à l'exposition et on peut s'y rendre à pied.
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Prix par nuit à partir de :8 412 PHP
Publiée le17 mai 2019
InvitéL'emplacement de l'hôtel est très bon, à Union Square, à pied de Lombard Street, Fisherman's Wharf, mais la ville de San Francisco est très fréquentée, le goût de la marijuana est vraiment dégoûtant. La santé de l'hôtel est correcte, même si le prix n'est pas bas mais ne peut pas être mesuré par les normes de prix nationales, l'ancien ascenseur est également un peu spécial.
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Prix par nuit à partir de :3 920 PHP
Publiée le12 fév. 2024|Chambre à deux lits double
byudgLa chambre est grande, le lit est confortable et la lumière est assez nombreuses pour les interrupteurs, et le chargement est très pratique. Il y a aussi un chaud chaud pour l'aide de la couille de couilles qui dorment très bien sur la tête.
La réception de l'hôtel dispose d'une piscine chaude dans la salle de fitness chaude et de la chaleur. Il a été à la nuit pendant une demi-heure. L'eau est un peu douce, mais très agréable.
Les frais d'hébergement ne comprennent pas le petit déjeuner, donc pas d'expérience.
Il y a un magasin de burgers à côté. Conduire 4-5 minutes et quelques endroits à manger sont très pratique. L'usine Tesla est à proximité, mais il n'y a pas de rendez-vous pour visiter.
L'hôtel a 10 dollars par nuit. Le parking a également des électrodes, mais il est toujours occupé, nous conduisons toujours à Wal-Mart pour les stations de charge rapides.
L'hôtel a payé mon tarif d'accès en ligne à 13 heures. Je ne sais pas si quelqu'un d'entre nous a mis un point d'actualisation. Pour demander à la réception, il m'a aidé à annuler la demande financière, mais plus d'un billet de service ne peut être annulé. Le traitement est toujours efficace, amical et très satisfaisant!
L'hôtel a payé 75 dollars par avance.
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Prix par nuit à partir de :8 521 PHP
Publiée le6 juill. 2024
Invité
hôtel idéal pour 1 nuit de séjour avant le vol. Près de l'aéroport, grande chambre avec balcon et vue. Chambre propre.
A proximité de l'arrêt de bus de l'hôtel pour l'aéroport, facile à aller à l'aéroport même à la nuit.
Ce qui peut être mieux - restaurant et bar fermés, donc si vous avez besoin de nourriture ou de boisson, vous devez aller loin.
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Prix par nuit à partir de :4 165 PHP
Publiée le12 août 2023
Utilisateur anonyme
L'hôtel est situé dans une péninsule, devant et après le golfe, le paysage est très beau. Il y a quelques kilomètres du centre-ville, il est pratique de conduire à la course pour manger. Il y a un parking de 30 mn par jour en dessous. L'attitude de la réception est très bonne et le séjour est rapide. Les installations sont un peu vieilles et il y a un petit balcon qui peut regarder le paysage de la mer. La salle de bain est généralement propre, mais le salle de bains a trouvé un bélier.
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Prix par nuit à partir de :10 672 PHP
Publiée le15 avr. 2024
Mingong
Des performances élevées, un bon environnement, très proche de l'aéroport, je me sens relativement en sécurité et l'environnement environnant regorge d'immeubles d'affaires ou de grande hauteur. C'est un bon choix. Il y a une navette aéroport.
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Prix par nuit à partir de :7 114 PHP
Publiée le16 mai 2024
YC008
Here's why we gave the experience 3 stars;
First of all, when we booked the hotel, neither Trip.com nor The Aster, Los Angeles, mentioned anything about the rooftop being closed on the dates we booked. On May 13 and May 14, we stayed in room 3 0 6. The hotel pictures showed and bragged about having a rooftop and plenty of pics of people there, and nowhere was revealed anywhere on their website or Trip.com that would not be available on those dates. When we reached out to Trip.com, they pretty much said that the rooftop amenities weren't listed as part of our package. Really Trip.com? You have to list the rooftop as the amenity... Got it. That was so lame a response. Everyone knows people book due to the pictures, and this was a seriously lame response from the Trip.com customer support personnel. We decided to save our opinion for this review.
The Aster had nice people, but it's hard to believe the availability missing on their website is a detail they would miss. Their hotel has impeccable detail and design. One can only surmise they conveniently left out the information because people would obviously not book there and go somewhere else. I told the front receptionist this as we were checking in. She mentioned, well, it said it on *******. But we didn't book through *******, we booked through Trip.com. And those specific details were not evident. After July 1st the Government is getting stricter on transparency with hotels having to mention things so we missed this window, but we're happy to hold hotels like The Aster accountable:-)
Also, on Wednesday, we checked out, and they had a fire alarm drill test that lasted about 10 minutes. They forgot to mention another minor ”inconvenience” when we booked on their website. It was at 10 am. It wasn't so bad, but to state the obvious, they left out the ability for customers to decide by not making that information transparent during the booking process. It's not like the fire department or tech people didn't schedule that in advance.
1. If you book through Trip.com, please make sure you specify, call their customer support, and get it in writing. The clickbait and pictures seem shady and sketchy and reflect a lack of credibility in the process.
2. Trip.com asked which room we wanted to be in. When we picked the room, we picked the city-view balcony. But we got put in the poolside view instead. It wasn't bad, but that was missing in the booking details that Trip.com sent to The Aster. My fiance ended up being okay with the poolside view, but it should have been in the booking details via Trip.com. So please, please make sure you watch this if you book through them and call the hotel in advance.
Lastly, the decor, valet, and, in general, the service people were very nice and thoughtful. We would give them 5 stars.
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Prix par nuit à partir de :17 096 PHP