Hôtels avec Wi-Fi à Texas, États-Unis

J'aime cet endroit, excellent service Je voudrais revenir bientôt

I originally selected a room and was given something different without any explanation. When I did inquire about it the staff member was very nonchalant. Had paid $14 extra for parking and all the parking was the same. Never said anything about paid parking and a $50 deposit. I wish all this was put in writing up front. So when I paid for the room, plus parking, and a extra deposit in ONE transaction. The room was great, wonderful view, bed/bedding was comfortable, shower was amazing. Customer service in the morning wasn't all that great.

亂收費！！！ 本來這是一個無功無過的酒店，房間乾淨舒適，關鍵是位置優越，離美術館、自然博物館都不太遠，其它沒什麼特別的特色。早餐一般，有水果，但沒有蔬菜沙拉。但是離開結賬時卻讓我大為困惑甚至更不好的感覺。第一天早餐後男服務員就讓簽單，我説我的客房是含早餐的，服務員説沒關係，衹要簽了就行，前台會知道。我就簽了，二人52刀。第二天，早餐我們同樣選擇的是自助，女服務員給我們每人端了一杯蘋果汁。臨走也拿來賬單，放下單就離開了，我看也沒看就簽了。不仔細看就簽單是沉重的教訓！！！結賬時我發現多了30刀，問什麼錢？前台説是5號的早餐小費。我説我吃自助，服務員衹是主動倒了兩杯蘋果汁，我沒有給小費。難道她就要主動在賬單上填20刀小費？這樣合理嗎？錢，我可以付，因為怪我沒看單而且簽字了，我得認賬。但是我就是要問他這樣合理嗎？前台把餐廳經理叫來，經理不説這是小費了，他説我選擇了套餐，他們還要收一筆什麼費。這簡直太滑稽了！而給我打出來的單明確寫的是gratuity。以後再也不會去任何一家奧姆尼酒店！太混亂！攜程客服跟他們溝通，他們也還是堅持他們的做法。

Le personnel était très confortable. Les chambres étaient agréables. Le centre-ville et l'absence de parking étaient la partie la plus frustrant. Le valet a fait que cela soit un peu plus confortable, mais nous avons attendu 30 minutes pour que le valet nous emmène notre voiture.

The experience was quite pleasant. The members of staff who attended to our needs during our one week training were helpful and responsive to our needs. Mariam, at the reception, was willing to assist and offer help upon request. The location of the hotel and the facilities were fantastic as well. All round pleasant experience

The hotel itself is very nice, and the valet and bellhop staff were exceptionally friendly. The location is excellent, right on the Riverwalk, and the bed was very comfortable. The shower had great water pressure; however, if you’re tall, the shower head placement is not ideal—my husband is 5’10” and had to duck to use it. We would consider staying again, but on our last morning the toilet clogged and overflowed onto the floor. This was frustrating, especially since very little toilet paper had been used. Most people would consider a toilet overflow an urgent issue that requires immediate attention. We called for assistance, but no one ever came. It seemed as though staff assumed they could wait since we had a couple of hours before checkout, which was disappointing. As a result, my husband had to go to the ground floor to use the restroom, and we had to navigate around toilet water on the bathroom floor while getting ready.

The stay was ok and the shuttle service was good. The location however, could have been better.

Juste à Noël, la salle est très climatisée et la chambre est également bonne. La santé n'est pas satisfaisante, il y a un niveau de gris gris sur la lampe de la terre, le serveur a nettoyé l'assainissement sans être soigneusement, il a juste couché le lit, il n'est pas arrangé sur le bureau, le bain de visage n'est pas déshydraté. En résumé, les marques intercontinentales ne correspondent pas.

Forgot to check out but turn in keys and took shuttle to airport, beautiful place to stay, friendly staffing and drivers. Pets allowed

Value for money. Free 24 hour shuttle service was a great offer. Recommend this hotel for overnight stay very close to IAH.