Motels de Grand Manille, Philippines

When I arrived at the reception in Hotel Ava, I thought I need to show my booking confirmation. But the receptionist asked for my ID. I have a lot of baggage so it will be hard for me to find my ID. So I asked if I can show the picture of my ID. I understand that they don't allowed me. But the thing that I don't like is one of the receptionist on Oct. 31, 2024 around 10pm.. Said ”Walang booking booking dito”. I get irritated because they are not professional. Those ******** receptionists treat me as a scammer even I'm not. Luckily I find my ID after the rude comment from that guy. They are not friendly and not smiling to their guests. Not accomodating and ”mayabang”. But the staff who are assigned to give a pitcher of water are kind. I really appreciate their service.

C'était ce à quoi je m'attendais.. Un bon emplacement est très important pour moi. Comme je l'ai dit, c'est une franchise. Hôtel d'amour.. Le service était bon. Surtout, les opérateurs sont très gentils. La nourriture est à un prix très raisonnable et les goûts sont bons. . .

Not good of giving information and other service.. no free mineral water every day.. its not given to the customer.. dishonesty to the crew and staff especially the front desk when you call them, no hospitality and honesty.. cleaning and replacement of bed shits not performed.. not asking if you need water or change your bed sheets..air-condition are not working properly..

I asked many times to clean my room since they wont clean it without my presence. I waited several times, no one came. It’s pretty disturbing to anticipate someone to clean since I want to focus on on my review- and ended up having no one to come over is very frustrating.

Nice stay, clean room, kindly customer service, recommended choice

Le lieu est bon ... personnel amical et bon repas.

Thank you very much trip booking app for lowest,cheapest hotel booking..I hope next time when a client books for a suite room there is a privilege for a suite service I mean quality like asking for extra bath mat for the toilet/jacuzzi for the safety of the client they want to charge extra.