Hôtels avec piscine à Midlands de l'Ouest, Royaume-Uni

À notre arrivée, on nous a demandé de payer 10 £ pour le parking, ce qui nous a paru étrange. Je comprendrais si nous n'étions pas clients de l'hôtel, mais pour les clients, je ne comprends pas pourquoi il faut payer. L'accueil s'est fait facilement et sans problème. La chambre était conforme à nos attentes : propre et confortable. Nous avons dû demander du thé, du lait et du sucre supplémentaires car nous n'étions que deux. Nous avons bien dormi, dans un calme absolu. Le petit-déjeuner était excellent : un large choix et pas gras du tout.

The hotel, restaurant, and bar are all excellent. Very clean and with helpful staff. The only downside was the gym and pool area, which was very grubby. It seems very outdated and the pool needs to be scrubbed

Came a long way to stay for couple of days for a wedding. Big reunion w some friends from around the globe. Pros: Hotel is at the great location. Lots of food option at Touchwood Mall opposite the hotel. Hotel food are quite reasonable too. Staffs at the lounge & breakfast are Fantastic. They are friendly and helpful. Rooms are spacious and bed are comfy. Cons: Reception should be better. We were attended by Josh during check in and he is not friendly and helpful when few enquiry asked. A friend of mine (a couple) was assigned to a room which AC wasn’t working. And when asked for a room changed, he said its not available. He mentioned that it was an ongoing problem and offered them a fan instead. How is that possible they are still selling a dysfunctional room to a guest when they know its an issue! But if they want an upgrade, they can but they have to pay £13!! I think its bizarre! My friends was stucked to the same room till the end of her stay w a FAN! Overall I am happy with the stay but i need to rant about the room assignment. Its common sense.

Booked here through trip.com for twin room. Arrived at hotel who said been booked as king room. Were very helpful and changed room and put single bed in with double as no twins left. Receptionist stated frequently have this issue with agents booking hotel. Issue resolved easily. Staff friendly and helpful. Room clean, beds comfy. Great location for NEC, BP PULSE LIVE AND AIRPORT.

It was a very nice and modern hotel with a large room and comfortable bed. The use of the spa was complimentary with the room and we were very impressed. There is a bar and restaurant onsite and although service at times was slow (but it was busy) the food was delicious and reasonably priced. My only downside was that there was no hairdryer but other than that all that was provided was very good.

Nice relaxing place, beautiful garden. Only issue I had no water available at night. Vending machine cash only. Rest of hotel card only. Reception staff were not helpful. Could not offer a glass of water. Disappointed.

Belle nuitée. L'hôtel était très occupé avec une grande fête mais le personnel s'est très bien occupé de nous. Ce n'est pas une réflexion sur l'hôtel mais ils ont réservé un taxi pour venir nous chercher et la société de taxis était totalement inutile. Après avoir attendu vingt minutes après l'heure prévue, nous avons appelé un Uber qui était là cinq minutes plus tard. Dans l’ensemble, c’est un excellent hôtel dans lequel nous avons déjà séjourné et nous le ferons encore.

I’ve been in this hotel for like 4-5 times, i would recommend, It’s quiet, comfy, the rooms are clean…however there’s been times where i asked to change rooms since the heating wasn’t working and cause one room had a slight broken window and this was during January…would’ve froze to death. There’s rooms with a large bed.. and other rooms have like the standard double size bed. I give this like 4/5.

A plesant stay with comfy room and onsite facilities, including the gym with a pool, should you want to use them.

It was generally a good stay. The only two issues I had this time were: 1- The shower drain was almost blocked. It took me ages to take my shower as the water was about to flood and I had to clise the water and wait for it to be emptied before I could open the water again. 2- the was not enough toilet paper.