Hôtels avec avec piscine à Aqaba, Jordanie

La chambre était absolument magnifique et très moderne. On s’y sentait comme à la maison. J’ai fait des Hilton et des Kempinski le double du prix de Luxotel et pourtant j’ai plus aimé la chambre du Luxotel que les autres. Le personnel est toujours là pour répondre à vos envies et est à vos petits soins. Le prix du restaurant est raisonnable et la nourriture est d’une excellente qualité. Le seul point négatif que j’ai trouvé c’est le manque d’isolation de la porte de la chambre. Le vent y pénétrait, ainsi que le bruit des personnes dans le couloir.

J'ai passé quelques nuits dans cet hôtel. Vu le prix, c'est une bonne option. Les paysages autour de l'hôtel laissent beaucoup à désirer. Il y a quelques ruines autour. C'est à vingt minutes à pied de la plage de la ville. Mais il n’y a pas de touristes visibles sur cette plage, seulement des locaux. Et la plage est sale. L'hôtel en lui-même est simple, le choix de plats pour le petit-déjeuner est restreint. Le personnel est poli. Ce fut une surprise de rencontrer à la réception un employé parlant très couramment le russe et qui donna de nombreux bons conseils sur les attractions locales, etc. Un merci spécial à lui.

We had a very bad experience during check in. Despite explaining that we were very tired & hungry (as it's already almost 8 in the evening), and we just need to check in immediately & have dinner; the staff at the reception denied our confirmed & paid reservation at trip.com. The staff knew that we were very tired, and we even offered to guarantee reservation with our credit card (just so we get the room & can have dinner); but he insisted to keep us waiting until he can get the response from trip.com. After waiting for so long, he said that still no responses from trip.com and he just asked us to wait forever. I got really upset after a long argument with him; and i have to strongly argue with him to give us room & we paid with our credit card for a new reservation. WE NEED A ROOM! I showed him the amount I paid for the Seaview Room charged in USD. (I just realised the next day that he charged me the wrong amount instead of calculating it to USD amount with the correct convertion). So i was charged a wrong amount as I was too tired to check how much he charged me. After a long argument & waiting, he finally gave me the room key; and said sorry for the waiting. They said that they will upgrade the room as an apologies. Just when we were in the room, I found out that they DID NOT upgrade the room. That's exactly the room I booked at trip.com; just I had to pay again with my credit card with a much higher rate! I was to tired to argue with the staff, so I no longer care after calling them saying they didn't upgrade us! This staff didn't even try to change the room; after we said this is not an upgrade. We PAID for this room category at trip.com. Nobody apologies for these so many mistakes from the staffs or management. When we checked out, the manager asked me how was our stay? He was not even aware that WE HAD ISSUES that they denied our paid & confirmed booking! Trip.com finally settled this issue with the hotel, and the hotel returned our overpaid credit card charged. Trip.com apologies a few times, they made many efforts to call us a few times. But the hotel & the management acting as if nothing happened! Is this really how a 5 stars hotel service? Luxury what? They treated us like a homeless person begging for room! So UNACCEPTABLE! I have never experienced staying in a 5 stars hotel with such a BAD service like this! This is the worst in our history of travel! This place must keep their act together! Learn hospitality BETTER! Overall, we were very disappointed, & this place is far from Luxury Collection, it's a CHEAP collection!

L'hôtel est très bien situé et la chambre est propre. Le personnel est serviable et sympathique. Il y a une boutique vendant des souvenirs juste à côté du hall, avec un propriétaire très sympathique. Nous avons aimé le petit déjeuner, mais la piscine est un peu déçue. Quoi qu'il en soit, trouver une chambre décente avec ce prix à Aqaba n'est pas facile. Nous avons beaucoup apprécié notre séjour là-bas!

This hotel under major renovation, the room is outdated, not clean for sure, I checked in and I was super tired after 12 hours of flight all the sudden falling asleep right away when I wake up to use the bathroom I find out it’s full of urine and the shower full of see sand, I called the room service at 3 morning and I asked them to clean it especially I wasn’t able to use the bathroom, I had to clean it my self, since they ignored me, the breakfast was great has a lot  of different selection, over all I give it 4out of 10 I can’t believe it has the intercontinental franchise.

We had a wonderful stay at Hotel Alena in Aqaba. From the moment we arrived, the staff was incredibly kind and helpful. They allowed us to check in early and even upgraded us to a more spacious room, which was a lovely surprise! The hotel’s location is perfect—everything is within walking distance, including restaurants, shops, and the city’s main attractions. The cleanliness, comfort, and exceptional service made our stay truly enjoyable. We highly recommend this hotel and will definitely stay here again on our next visit to Aqaba!

D'accord, la règle est très claire, c'est aussi propre, le prix est encore un peu élevé, la nourriture est également bonne. La position est bonne, l'environnement d'isolation sonore de l'hôtel est bon!!!!

C'est la deuxième famille de Rajing, que j'ai vécue en Jordanie, qui n'a pas de bien-être dans l'ensemble, en particulier dans le service. J'ai clairement écrit que cette piste était notre voyage pour le anniversaire de notre réservation. L'hôtel n'a pas fait de disposition, la réception n'a pas exprimé nos bénédictions, non seulement pas enthousiaste, mais même la première nuit parce que le groupe de voyages arrivait à ce jour, a rempli la chambre et a remplacé la grande chambre que j'avais réservée en lits doubles, Ceci est différent du service de l'hôtel Mort Hairy Jiang. Je suis déçu que je ne recommande pas d'amis à côté de moi venir ici!

Everything was good and ok except that when I arrived to the hotel around 10:00 pm no body was there I had to go next door to the pharmacy to ask if the reception was open or if I had to call someone to check in , the pharmacy employee had to go inside the hotels office to find someone after 15 minutes someone came in