Hôtels avec piscine à Açores, Portugal

Nuestra experiencia en este hotel ha sido maravillosa. Destacamos especialmente la atención del personal, siempre amable y dispuesto a ayudar en todo momento. El desayuno fue de alta calidad, con una amplia variedad de opciones para todos los gustos, servido en un salón precioso con grandes cristaleras y unas vistas espectaculares a las montañas. La habitación estaba perfectamente equipada, limpia y muy cómoda, cumpliendo con todas nuestras expectativas. El spa fue, sin duda, uno de los puntos fuertes de nuestra estancia: las piscinas interiores y exteriores de aguas termales ofrecen una experiencia relajante única. Sin duda, un lugar para repetir.

The check-in was the most problematic part. I hadn't received any instructions from the host (also not in spamfolder) how to unlock the entry gate to the property. It was already getting dark and the host was also not reachable by telephone. Monica from Trip customer service eventually managed to forward the necessary entry codes to me (many thanks for the assistance!). ++ The room was spacious and convenient, the bed was comfortable, the bathroom and toilet were clean and there were enough towels. For those who like to watch TV: a huge flatscreen with plenty of channels. The shared patio with a little swimming pool is very nice with beautiful sea view. The property is quietly situated at a 15 minute walk from the centre of Angra. -- No written instructions (e.g. WiFi password) or general information (amenities) available. There are shared facilities in the property and the kitchen can be used for preparing meals (self catering). Although the reservation mentioned breakfast included, there was no fresh bread brought in. Not the end of the world but better not mention it as an option. Also unclear if items in refrigerator belong to other guests (self caterers) or are for general use so we didn't touch any. The host was not available by telephone for questions and also never responded to my initial calls on the day of check in. The room was in the basement and from time to time some smell from the sewer pipes lingers in the room.

A truly wonderful hotel. With only 9 rooms, the staff focuses on making every guest experience exceptional. The location is great, central enough to explore the Island and come back too every day. While the view from, and upon exiting, your room will take your breath away every single time. All of the accommodations are top notch, the bed was supremely comfortable and even the linens and towels had a plush feeling. Breakfast options can be slightly redundant but the quality and freshness of the ingredients, along homemade jam and juice, as well as a flexibility to switch things up on the menu, more than make up for it. We the hotel restaurant is excellent for dinner as well. So much so that we ended up defaulting to it more than once during our stay. We also appreciated small details like the phone they provided upon check-in that followed us everywhere on the island for spur of the moment suggestions and reservations through the hotel! All in all, highly recommended, my wife and I know we’ll be back!

Bien que l'hôtel soit très moderne, il manquait d'équipements de base comme une bouilloire dans la chambre (il y a une machine Nespresso, mais les amateurs de thé savent bien que préparer du thé avec une machine à café est loin d'être idéal) et un fer à repasser. On nous demandait de déposer nos vêtements au pressing alors que nous souhaitions simplement repasser une chemise pour la soirée. L'espace piscine est magnifique, mais les transats sont d'un inconfort extrême. Ils sont certes esthétiques, mais on ne peut y rester qu'une heure avant d'être complètement engourdi. Cet hôtel, pourtant magnifique, semble vouloir surpasser son classement et échoue sur ces quelques points, en voulant trop satisfaire sa clientèle. Les chambres étaient très propres, même si quelques signes d'usure commencent déjà à apparaître. L'emplacement est excellent et le personnel serviable, poli et accueillant. Nous ne sommes pas sûrs d'y retourner, car nous adorons le soleil et avons eu beaucoup de mal à profiter de la piscine.

Im afraid to write all this because this place because when we want to go back here, it will get too busy. We travelled with a baby and the hotel provided a high chair and crib which made a huge difference for us. They even upgraded our room. The staff is very responsive and would respond to my queries prior to arriving. They would help me with any questions at the front desk. Bernardo, Joal, and Claudio were excellent help. They had great recommendations for tourist things to do that met the needs of our family. The hotel and apartment were immaculately clean and staff were so friendly and thorough. We enjoyed the continental breakfast everyday. Some people complained in previous reviews its the same items each day but we found there was a new item each day. I also appreciated the consistency because I knew what to eat the next morning. The woman who does the breakfast has a wonderful spread. The fruit, coffee, eggs and everything were fantastic.

I was a little disappointed that this is not, in fact, a hotel. I think I might have been the only person staying there, I didn't see anyone else except for about 2 seconds in the breakfast room. The only contact I had was by email, and all the instructions were only sent the morning I was traveling, so I didn't receive them until I got to Pico. The room was comfortable enough and very clean. But lots of things are dated. The internet was non-existent. The air conditioner and bathroom fan were both ancient and made a lot of noise. The breakfast was only meh, but the view from the breakfast room was lovely. The location is good, close to town and in a quiet area. I didn't spend much time at the hotel and it was too cold for a swim, but I imagine that would be great when the weather is warmer as the pool also has an amazing view. It's worth it for the price.

First day and arrival was terrible.... Very bad room... Dirty sticky floor. Noisy, no privacy, really terrible located on the ground floor. I paid almost 200 euro for 3 days. This room was no more worth than 35 euro's..... It was fully booked. The cleaned, but stuff was still bad, sticky and broken. Next day I got an upgrade. Really nice. So that was very good service. But so much difference in room quality for the same prices.... Should not be allowed.

Vou todos os anos pássar o dia dos namorados a este hotel, já à mais de trinta anos.

C'était un excellent séjour, même si ce n'était que pour une nuit. La chambre était propre, spacieuse et très confortable. Je tiens à souligner l'accueil chaleureux de la réception le jour de notre arrivée : le monsieur qui nous a accueillis était extrêmement sympathique, a pris soin de nous présenter l'hôtel dans les moindres détails et nous a immédiatement mis à l'aise. Ce service attentionné a fait toute la différence et a rendu l'expérience encore plus agréable. Je le recommande !

Nous avons été très satisfaits du service. Les réceptionnistes étaient tous très serviables, surtout Bruno, et la chambre et les lits étaient très confortables. Lorsque nous avons demandé un mini-réfrigérateur, ils nous en ont fourni un avec empressement. Le seul bémol, c'est que, en tant que clients de l'hôtel, nous devions payer 4 € pour garer notre voiture à l'intérieur. Cela aurait dû être gratuit pour les clients de l'hôtel.